Northwest Arbor Care

A 459 Reviews

Founded 2003 • Angie's List since May 2005

Angie's List certified badge

Business Highlights

Veteran Owned & OperatedVeteran Owned & Operated
LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Service Categories

Licensing

Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

Po Box 6184

Edmonds, WA 98026

Description

Hello, my name is Mark Griffiths and I am the owner of Northwest Arbor Care. I grew up in the greater Northwest, where I live with my family of six. After schooling I joined the United States Marine Corps where I was taught punctuality, a strong work ethic, as well as integrity. Later I became a King Crab Fisherman in Alaska, where I was tested mentally and physically. After ten years in Alaska I worked four years for Aspluhnd Tree Experts, and later transferred to WestCoast Tree Care as a Foreman. This is where I learned the personal side of the industry as I was the customer service representative as well. When My father and I started Northwest Arbor Care in 2003 my soul vision was to instill my life experiences to my business. We have won the Angie’s List customer service award in 2007, 2008, 2009, 2010, 2011, 2012 We have just won the 2013 Service Award for our tree service and also landscaping service....

Verified Reviews

459 Total Reviews
Reviews by Rating
A Rated
407
B Rated
32
C Rated
10
D Rated
4
F Rated
6
Read reviews by category
tree service (452)lawn care (32)lawn & landscaping (12)stone & gravel (2)hardscaping (1)mulch delivering (1)
Showing 1-10 of 459 reviews
A

RATED

02/18/2021

NW Arbor Care removed a large Alder tree from our backyard. The crew that came was professional, friendly, and super efficient. They finished the job in less than 2 hours which was super impressive. They did a great job cleaning up our yard and protecting our house while hauling everything out of our backyard. I would definitely use them again.

DESCRIPTION OF WORK
Large tree removed from backyard

CATEGORY tree service

COST $1,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/11/2021

A

RATED

10/15/2020

Prompt estimate, arrived on schedule, good job on all work and good cleanup.

DESCRIPTION OF WORK
tree pruning, large shrub and tree removal

CATEGORY tree service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2020

A

RATED

10/03/2020

We've used Mark's services since we moved to Edmonds in 2006 and have never been disappointed. He responds quickly to our yearly calls and always makes good suggestions as to what needs to be done. His team is always on time and friendly. Highly recommended.

DESCRIPTION OF WORK
Small tree removed, hedge trimmed, large trees trimmed/wind-sailed

CATEGORY landscaping,tree service

COST $1,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/03/2020

A

RATED

06/11/2020

Great My trees look beautiful I love the way they opened up my trees without making them look like they were cut My trees just look healthy and natural

DESCRIPTION OF WORK
Tree branch removal

CATEGORY landscaping

COST $1,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/11/2020

C

RATED

10/23/2019

They damaged my lawn but did come back and patch it which I appreciated. Their office manager Anne however is so incredibly rude that I would stay away from them. I was out of the country when the work was performed, she called me 3 times per day leaving very angry messages - including texts demanding immediate payment. Either they are in a lot of financial trouble or she just has no idea how to p...

DESCRIPTION OF WORK
Tree Cut Down

CATEGORY tree service

COST $2,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/01/2019

Images

Photo for Northwest Arbor Care - Po Box 6184, Edmonds, WA - 38198298
B

RATED

06/18/2019

Initially, I felt that the work was not completed to my satisfaction (to be honest, I was 90% satisfied). However, after speaking with Northwest Arbor Care (NAC), they were extremely understanding and responsive. They sent out a small crew to perform some additional touch-up work and I was happy with the results. Overall, I felt there was just a little mis-communication regarding the work complete...

DESCRIPTION OF WORK
Remove Maple, wind sail Douglas Fir

CATEGORY tree service

COST $1,900

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/18/2019

A

RATED

01/19/2019

The process was flawless. Mark and his crew (Evan and Benjamin) were there for us during a disaster and we will always be grateful for their great expertise and professionalism. As mentioned, a cedar tree (over 100 ft) split during a windstorm crushing our roof. The top 2/3rds of the tree pierced the roof of our home, crashing through the ceiling into our bedroom. Surprisingly, our 4:00 am phone c...

DESCRIPTION OF WORK
A huge cedar tree (over 100 ft) split during a recent windstorm. Well over 2/3rds of the tree trunk landed on our roof. The top of the tree pierced our bedroom ceiling; the remainder of the trunk split off and crushed our roof. This company answered the phone at 4:00 am, arrived three hours later (just after dawn), performed an extremely complicated extraction process to remove the tree from our bedroom, tarped the damaged areas of the roof, cut down the remainder of the cedar, cleaned up a huge amount of debris and ground the stump.

CATEGORY tree service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/06/2019

Images

Photo for Northwest Arbor Care - Po Box 6184, Edmonds, WA - 37666451

+2 More

A

RATED

08/30/2018

Excellent job. The crew of about 9 folks had challenges because my driveway is very steep and the lot is small. They needed to remove a fence panel and use the neighbor's lot for haul away of the trees and debris. They were efficient and professional in figuring out the problems. Clean up was well done with little to no indications of use left in the neighbor's space. They needed to borrow a hamme...

DESCRIPTION OF WORK
Dead trees removed

CATEGORY tree service

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/30/2018

A

RATED

06/25/2018

I needed 7 large trees pruned, 1 tree removed, and 2 small tree stumps ground. Mark came out and provided a very fair estimate for the work, and I scheduled for them to come out and do the work about 10 days later. On the day of service, they arrived on time and got to work quickly. They were done in less than 2 hours, and did a great job. They were very courteous, and cleaned up after the job was...

DESCRIPTION OF WORK
Tree pruning, tree removal, and stump grinding

CATEGORY tree service

COST $990

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/19/2018

B

RATED

06/21/2018

They were very flexible about getting an estimate and their price was right in the middle of the pack. Once selected, getting an appointment went alright. The team showed up at the right time and place but only did part of the job because they hadn't read the estimate properly to see that a stump grinder was needed. I gave the office a call and we scheduled another time for the stump grinder to co...

DESCRIPTION OF WORK
Removed 3 small trees and several bushes

CATEGORY tree service

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/18/2018

Services Offered

Tree service. Landscaping.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes