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Hvac Repair reviews in Deer Park

  • F
    Bills Heating and Air
    This experience was beyond upsetting. At first, they came in and were being nice and generous. Though, we had workers outside being loud enough to hear from the inside of my home. They claimed I had a water leak under my sink when we had just redone the bathroom a year ago and there hasnt been a leak since. This supposed leak flooded and ruined our bathroom flooring AFTER they started to remove the water heater. So, what actually happened, was their workers did not drain our hot water heater properly before removal. On top of that, they left a mess for ME to clean up. This included nails, screws, metal shards, etc for my 10 month old son to get ahold of. Not even 24 hours and our furnace isn't working either... And to top it all off, the manager refused to fix the mess THEY made!! We are beyond mad. I would never recommend this company and hope everyone understands how unprofessional this is.
    - Emily S.
  • F
    Cougar Mechanical
    I have hired them in the past and had excellent service but this time was different. The tech they sent out started off by asking why I had not converted to a heat pump to save $. He had already been outside to maintenance the HP and didn't realize I DO own a HP. Then he went to the furnace and told me the wires were all crossed and it wasn't working correctly when our heat and A/C have been working perfectly. He spent a long time on the phone with another tech and then said my thermostat wasn't working and blamed my Nest for the issues. By this time my HP had suddenly quit working as well. All of my equipment had been working perfect before he showed up. After 4 hours he called for another tech to come help him. The other tech got the HP back working 4.5 hrs later and neither one of them said a word about my "crossed" wires on the furnace or what happened to the HP. I don't blame the 1st tech but I do feel the company did him a disservice sending him out alone. He was young and seemed inexperienced. In this trade learning on the job is important. My concern now is that I have permanent damage to my HP since they were messing with it for so long with no real explanation as to what they did to get it up and running again.
    - Mary Beth E.
  • A
    A-1 Team Heating & Cooling Solutions
    Excellent service. They stayed late till they got the job done. Flint is great to work with, he always responded to my many phone calls and is very professional.
    Heat pump works great!

    - Lynn M.
  • B
    R&R Heating & Air Conditioning
    It took to long to get the entire job completed.
    But it was not their fault (I believe) that the new parts ordered were defective and it was during the busiest time of the year.
    The weather also played a negative factor in the ability of the techs. to do the installation any quicker.
    All in all, I'm glad I purchased the extended (warranty) maintenance contract on this device.
    In retrospect, I wish they could have gotten the unit fixed sooner. But I do understand and would use them again.
    p.s. My dogs liked the techs. because the techs. were friendly to them.

    - Jerry B.
  • A
    Spokane Comfort Systems

    It went wonderfully.  He came, he  found the problem, he fixed the problem, he wrote up the bill, he told me about the maintenance program that would help me keep my furnace and heat pump in good working condition and hopefully problem free.He left, and I had a great big smile on my face and getting cooler every minute.
    - Carolyn F.
  • A
    I actually have a maintenance agreement with them.  They do an excellent job.  They are very clean.  They found the problem and fixed it right away.  Their price is very good.  Their responsiveness, punctuality and professionalism are very good.  I would continue to use them in the future.          
    - Patty F.
  • A
    Banner Furnace & Fuel Inc
    The salesman was informative, knowledgeable and pleasant. The install crew was punctual, efficient and courteous. They did not leave me without heat, got it going temporarily and even offered space heaters if needed. I have some follow up questions and they are getting back to me as they get answers.
    - TROY M.
  • A
    Deer Park Heat & Cool LLC
    If all service contracts went this smoothly, we wouldn't need contracts! I asked for bid, they came in at a reasonable price. I asked how soon could he start. He said I'll be there Thursday. They showed up on time, were totally prepared and, even though they wound up working out doors on a 100 degree day for a couple of hours, sweating and caked in dust from wind, they were totally professional and pleasant. Rich is ex-military and is polite and respectful to the degree that he is almost formal. Only when he handed me the bill did I realize he actually came in UNDER the bid. (He had asked me earlier if I cared about which specific model he installed, or if a comparable model - even a "ding and dent" would be okay, and I had said that would be fine so long as it was rated the same.) The model he selected looked and worked as good as new. It is two years later and I have never had a problem (except when he had to tutor me on how to set that spiffy new thermostat). Warm and toasty in the winter, cool and comfy in the summer. And since it is a heat pump it saves me money! I couldn't wait to go show them my first power bill with the new unit, it went down by nearly 1/2!
    - Rhonda H.
  • F
    It was a nightmare. First they did a bait and switch and supplied a cheaper hearth than the one I ordered. The stovepipe was angled incorrectly, thus allowing smoke to backflow into the room, unbelievably, the installed one of the stoves sideways so that the door wouldn't open all the way! They also broke se3veral stair treads and damaged the carpet. Numerous phone calls and rudeness. After complaining about him to friends, I was told "Oh everyone knows how bad he is". We had to get another contractor to come out and fix the stovepipe. I never did get the hearth I paid for.
    - alice s.
  • A
    Brennan Heating & Air Conditioning
    I called Brennan Heating on Monday after our 21 year old furnace had stopped working. It was inspected and determined that it needed to be replaced. They sent someone to give us an estimate the next morning. Rodney arrived on time and wrote out a fair estimate. We received a second estimate the following day from another company and decided to go with Brennan Heating. They were able to schedule us for Friday afternoon since we were using a small kerosene heater to heat our house. The installers arrived on time and had the job completed within 3-4 hours. They did a very professional job, were very friendly and efficient. Everyone including the person who answered the phone, the estimator, and the installers were great to deal with. They answered all my questions and were knowledgeable about the permits required for my city. They did an excellent job and we love our new furnace.
    - JOAN F.
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HVAC Contractors in Deer Park

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