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Decks reviews in Chattaroy

  • D
    Evergreen Horizon, LLC
    I'm giving this company one star because the owner Josh tells me my deck will be built by him and his one experienced helper who is very good. I trusted this to be true so I left the job to be done while I worked out of town all week. It turned out, Josh handed the job over to his one experienced helper and an inexperienced new hire who didn't know what he was doing. I wouldn't of minded had I been asked prior to the job starting, however anyone knows when you hire an inexperienced new hire, the job takes longer and the quality is not as good. Josh left the job up to his one man to train the new hire and also do the work. So of course, there are areas of the deck where the wood was cut off angle and there is another area where the one board is bulging because there isn't anything behind it for it to be screwed to and attached. Also, my complaint with this company is I was very adamant about installing fascia between the deck and up next to my house because the old deck wasn't done that way and over years had leaked water into my sub-floor and rotted it. Josh assured me that "they always put fascia along the house where the deck meets the house". I just found out a few days ago when I had a mold inspector come to my house that there is not fascia between my house and deck. I realize it has been over a year since the deck was completed, however I didn't know until recently that the fascia is not there. I contacted Josh two different times in a matter of a week and a half and left a message on his phone. No response. So I texted him and his response is " Please contact my office during business hours. This is my personal cell phone and we are not currently under contract" Really Josh...this is the number you have listed on the Angies List website. If you don't want people to call it, then change the number. Also, you state in your description on the YELP.com website, " Unlike our competitors, we are always on call and available to thoroughly answer your questions and concerns every step of the way and ANY day of the week". They also state " rest assured, we will provide reliable HIGHLY skilled professionals." And in caps they say: "IMPORTANT!!, If you want your project done right the first time, without the hassle, give them a call". Unfortunately, I have not experienced these promises from this owner. In addition to the things listed above, they installed new rain gutters because my old ones leaked water all over the deck and is what caused the old deck to rot in the first place. And the new gutters they replaced have been leaking in the same exact place! I wasn't going to contact the company regarding the gutters or the bulging deck board because I figured I could get someone to fix this. It wasn't until after finding out that they never did install fascia between my house and deck, that I contacted Josh and unfortunately he says "were no longer under contract". Really, like I'm suppose to know by looking at my deck and without knowing what I'm looking for that no fascia was installed. All I can do now is hope that other people find another contractor who truly cares to follow through and make lasting relationships with customers.
    - Laura C.
  • F
    TIFFANY HOMES
    Horribly. My message to Shawn Tiffany of Tiffany Homes: Hello Shawn, I'm not sure if you remember me because we only met a couple times when I was home for summer. You worked on my parents house Chris and Lisa Tyran and I just want to let you know from a kids perspective watching what you are doing and have done to my parents in regards to their home is just disgusting. A home is supposed to be safe place and a place in which a family's time and money and lives are invested within it. You have thoroughly violated this family. I want you to think about those words when you step into your home, violated. I a 20 year old woman and am violated by what you have done to my home and the torment you have put my family through. I'm not going to sit here and **** you this or **** you that, that is not how i like to chose my words. In case you didn't know my parents haven't slept more than a couple hours every night because of you, they can't come out to visit their moms and dads and cousins and daughter and son because of the money budget you have placed on them. You have wrongfully built a house that although yes it stands and yes it serves and looks like a house but was not what my parents and you had agreed on. Thus far you have done nothing to repair the damages and things you have failed on and for that I am not sure how you goo home to your nicely built home and happy family and sleep a good 8 hours at night. We are not ridiculous people and up until this point have been very trusting and gave the benefit of the doubt that people would do the things that they say they would because they would want the same done to them. In the beginning of the build my dad liked you and heck I even thought you were a decent guy too. I have seen my dad change in the course of this build and the mental torment you have put him though, a man that is so fun loving and just wants to enjoy life with his family and who always gave people the benefit of the doubt now constantly reminds me that you cant trust people out there in the world. Being a daughter and hearing that of you dad breaks my heart. To you the mistakes you made and the shortcuts you took and the sweet time you took completing our home probably seemed insignificant to you and in the end I bet you made a **** ton of money. But what you don't realize like many ignorant people is that you actions have an effect on people. We are not just a number in your check book, and neither is any of the customers and their families of the homes you make. We will not be silenced and you're sure as **** not getting away with this Mr. Shawn.
    - Natalie T.
  • F
    TIFFANY HOMES
    It was a nightmare! From the beginning with his arrogance and smartest guy in the room attitude. From faulty workmanship to bait and switch. We invested our life savings with him. He hides behind his lawyer with that smirk. I was told to get in line to recover expenses. 5 1/2 months past his contract deadline and we have an unfinished, unsellable nightmare. Stay away from this lying rip-off artist! Chris and Lisa Tyran, Spokane Washington
    - Chris T.
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Deck Contractors in Chattaroy

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