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6 Questions to Ask a Basement Waterproofing Contractor

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Inspect Your Basement

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Basement Waterproofing reviews in Camas

  • A
    Pacific Rim Operations
    The team from Pacific Rim works fast! They showed up, asked what our concerns were and then proceeded with their inspection. I feel like they really cared about our budget and didn't try to push any extras at us. Thanks you guys! You delivered peace of mind at a great price! We'll think of you next time and the time after!
    - Jared R.
  • A
    Drainage Masters LLC
    Drainage Masters re-did the drainage system in our crawlspace. They put in a new system with drainage pipes and gravel plus a sump pump. Added some waterproofing on the cement foundation and replaced the vapor barrier. Very professional crew. Good work. Kept the job site clean and put everything back in place after the work was completed. Would use again.
    - Steve C.
  • A
    Dr. Crawlspace, LLC
    Dr. Crawlspace performed all of the work on time and as described. My wife and I were very pleased with the work that they did. At one point they were a little behind on their schedule, so on their own accord they sent more employees to out house to finish the project on time. The encapsulation went very well, so we hired them to put a French drain in our front yard. Dr. Crawlspace was easy to work with and very professional.
    - Robert W.
  • A
    Masonry Waterproofing & Drainage Masters LLC
    Marc was great! He was responsive on my initial service call, was able to visit and give me an estimate within a day and scheduled the service promptly. His punctuality was great, customer service and ability to explain the issues clearly were helpful and gave me the ability to make an informed decision. All in all Marc went above and beyond for me. I would highly recommend!
    - Blake H.
  • A
    TerraFirma Foundation Systems
    I am updating my review as we go along. The initial project wasn't done the way it was portrayed to me by the design specialist (and the way we had the work contract written up). I had written a review highlighting my frustration and Terra Firma was very quick to get in touch with me to discuss how to rectify things. The work they had done looked to be done well and that I had acknowledged in my first review, it was simply a discrepancy between the project discussed and the project as installed.

    They have now come up with a solution to finish this crawlspace waterproofing project completely in a way that will turn my mixed experience with them into a very positive one. I intend to further update this review once the job is complete in the coming months.

    For now I must say I am very impressed with their dedication to customer service and satisfaction and their willingness to turn a potentially bad interaction into a pleasant experience and a winning solution. Thanks in particular to Keith and Ryan.
    - Adalee H.
  • A
    John's Waterproofing
    .as far as I know, all went well... it's our rental home so we don't live there and haven't witnessed it working, but there have been no complaints We were very happy with the punctuality and professionalism of the representatives
    - Rhon S.
  • B
    John's Waterproofing
    Our yard has a low area that tends to be very wet. We wanted to see what our options were for collecting and diverting water away from the house. This company had a very professional presentation, but the solutions seemed to be more complicated and expensive than we thought were necessary. Our crawl space is dry, yet they really wanted us to purchase and install a very expensive sealed system for that area. We ended up working with a landscaper instead. He installed a simple french drain in the wettest part of the yard which has completely handled the problem. Rather than spend many thousands of dollars, we spent a couple of hundred.
    - Kathy A.
  • A
    Drainage Masters LLC
    Drainage Masters were great. They came out a couple of times to check everything out. Everything was right on budget. I had another company come out, but I think Drainage Masters were better overall. They other company wanted to put in fancy pumps versus putting in a drain. The drains cost less than the sump pump the other company tried to sell me. I would give them A's all around.
    - Steve L.
  • F
    John's Waterproofing
    I purchased the Angie's Big Deal to have them evaluate our crawl space for possible moisture damage.The gentleman who came seemed knowledeable and didn't find any current damage, but found the crawl space had significantly high humidity.  He showed me the reading on his hand-held monitor.
    He described the potential risks of leaving things as they were and told me he would send an estimate in about two weeks for sealing and dehumidifying, along with pictures he'd taken, and then I could decide if I wished to take action or leave things as they were.
    I never received this estimate, and my e-mail to the office inquiring about this received no response. I had e-mail correspondence several times with the office to set up the appointment, so I know I had the correct contact information.
    At this point I don't expect to receive an estimate and although they seem to have provided a good professional inspection, I feel I have no alternative but to give them an F at this point.

    - ALANA B.
  • F
    Masonry Waterproofing & Drainage Masters LLC
    Marc came out to the house to prepare an estimate for doing the basement waterproofing. According to their website, it is something they do. Well, Marc got out there, and acted like he had no idea what to do. He suggested we needed his "buddy" at a different company, but said he would prepare a quote for what we were looking for. That "buddy" called me, and tried to sell me a product that I had no interest in. I politely declined his offer to come look at the house. When I followed up with Marc a week later to see what the status of the quote was, he said he wasn't going to prepare a quote, and that I was rude and mean to his buddy. Stay away from this operation - they're not worth your time.
    - Lindsey S.
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Waterproofing Contractors in Camas

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