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Air Duct Cleaning reviews in Camas

Real People ~ Real Reviews ~ Real Results

  • Edgar and his team were amazing. They were prompt, efficient, and thorough. They cleaned all of the register covers, and the intake vents. They even cleaned my bathroom fan cover! I would definitely hire them again. I am already recommending them to friends.
    - Vicki V.
  • I should have written this review month ago but I decided I would wait evaluate the performance of the system so I could provide a more detailed review. My apologies to the entire team for waiting so long!

    I have nothing but great things to say about the entire process from start to finish from Miller's.

    Salesman Leon Beck was a pleasure to work with. He was able to get me a very competitive price for my install that I was pleased with. I had obtained 6 quotations before giving Miller's a call after my co-worker recommended them and I don't regret that decision at all. His communication was via email for the most part which was most convenient for me. I had found only one
    discrepancy with the air handler specified on the bid vs. the sales agreement and he resolved it within hours no questions  asked.

    The demo/installation crew was great. I believe the two guys names were Shay and Shannon but I could be mistaken. Sorry if I am wrong guys. Their work was great and I didn't have any complaints. The entire process took all day because my old system was original to my 1979 house. What a beast!

    I had another guy come by a few weeks later to clean my air ducts but I can?t remember his name. I had to schedule a few weeks out due to my busy schedule. His work took a few hours and everything went well. I had taken some before pictures of a few places with my camera phone inside the ductwork just to verify the work and I was pleased with the results.

    I had yet another gentleman by the name of Tom stop by after the entire install and verify/test/tune the system. Tom was great and happy to answer all of my questions. I told him I wasn't really satisfied with the condensation drain pump outlet so close to the foundation and asked him if he could provide me some tubing to extend the drain line another 15+ feet to a location away from the house near my drain spout. I was completely fine with doing the work myself but to my surprise, he stopped by a few days later and just did the work for me. He even left several feet of extra tubing and some mounting hardware if I wanted to reroute further. What a great guy!

    The performance on the system is the best part though. I have averaged about a 40% reduction each month in my electricity bill for the last 6 months. My equal pay power bill was $130/month for 2 years and I now the last 6 months I am averaging $76.75/month. Please note that I never had air conditioning before and I wasn?t able to use my last central heating system because it was too costly to operate. We used oil radiators for 2 years straight in the big house to save money but the power bill was still high. Now our home is warm in the winter and cool in this super-hot summer we are having!! I can even control the
    entire system from my bed or in my car before I get home with the WIFI access. What more can a guy ask for!?


    Thanks guys!

    - Blake B.
  • The job done by Miller's was merely adequate. While the installers (2-3 of them spread over two visits) were polite, their work was not as good as I expected. Things they promised to do weren't done (protective trim pieces covering the refrigerant lines). The contracted electrician was in such a hurry that two things he missed failed to pass city inspection (separate outlet at the furnace for the condensate pump; caulking around a conduit hole drilled through the garage wall.) I had to call Miller's who called the electrician to remedy those situations. In fairness, they were done quickly and politely. Also, the condensate pump was cycling a lot and water started to appear on the garage floor. Another call to Miller's discovered that the drain line they ran under the house (too-thin clear poly tubing) was kinked and water couldn't flow through it. That, too, was fixed. Later--and finally--an extra duct they installed upstairs simply didn't emit heat. Months later (after winter) they were called again and diagnosed that the new duct was incorrectly installed by not tapping at a "Y" connection...and the flexible duct hose was "completely pinched off", said the repair person. They fixed the duct but I had to pay for a "Y" branch installation. This upgrade should've been part of the installation (and the price). One last little "gotcha". Miller's technicians left a bevy of bright, new, sharp metal screws in the street where their truck was parked. I discovered them the next day and swept up 10 or so screws. However, my daughter soon ended up with a punctured tire. Was it these screws or something else? That is an unknown and I can't be certain. But there were screws left behind that the crew should've known to look for and remove. As my local Costco's recommended installer for Costco members, I chose Miller's due to the Costco rebate and recommendation. If I had it to do again, I wouldn't choose Miller's. When I noted some of these concerns on the mailed-to-me Reply Card from the company president after the installation, I didn't get a call from Miller's president with an apology or any clarification questions. I was disappointed. UPDATE 5/2014: I need to call them again due to vibration at the outside condenser.
    - Chris C.
  • First of all they didn't call back when they said would to schedule - I was willing to over look that. But today we got our air ducts and dryer vents cleaned. Didnt think to much about it when they said they needed to turn the furnace off. They cleaned out the vents, however: The 2 girls didn't know what they were doing They were in a rush They didn't know how to turn the furnace back on The individual we called at the office didn't know how to turn the furnace It's 19 degrees in our house We have the gas people coming tomorrow and we are going to call a furnace expert that will cost us more than what we paid for the "The Big Deal"
    - Garyldine G.
  • The team arrived on time and got right to work. They cleaned all the ducts including the dryer vent. All the floor vents and intakes were hand washed before returning them to their proper places. They were very careful not to scratch our new hardwood floors!! They were very professional and friendly. They even cleaned under our dryer!! They did an excellent job and we will gladly use them again. Highly recommended!!
    - Penny H.
  • The two men arrived on time, were very professional, friendly and courteous.  They did a walk through of the home, explained their process and promptly began working.  They cleaned each of the vents, air intakes, and the furnace which is up in the attic crawl space.  They made helpful suggestions for better air movement throughout our home.  After cleaning out each vent they thoroughly cleaned up after themselves.  After completing the job inside they went outside to clean the dryer vent and did the same great job there.  I was very impressed with their service, would highly recommend them, and will use them again.
    - Stephanie M G.
  • I was impressed with how prompt the company was in arriving on time. The the problems I had with my dryer vent were explained and fixed. All air ducts were thoroughly cleaned. When they left, there was no mess or dust bunnies running around the hallways. I would use their services again and recommend J & M to anyone who needs their ducts cleaned!
    - Doug W.
  • I've used this business multiple times and each time Laurie is here, she is the epitome of professionalism. She also recognizes problems that may come to fruition and lets the customer know about them, leaving the decision making process to the customer. We appreciate her honesty and forthrightness.
    Laurie is extremely careful of floors and is very clean not leaving any dust or dirt anywhere.
    - Arlene B.
  • We called Appliance Clinic on Tuesday for a repair and received professional feedback of the first call. I was told my LG appliances were serviceable, but they had just started servicing them and had only one certified technician. First day they had available for a service was that Friday. We took the date and was informed we would receive a call the day before to quote a 2-hour window of arrival. On Thursday, we received a call telling us the technician was sick and they wanted to reschedule for Monday. We did receive a call Saturday afternoon quoting arrival between 10 - 12. The technician arrived in the promised time period and was courteous and professional during the 2 hours he was here. He started with the dryer, where after 20 minutes he told me the dryer was operating correctly. However, my duct vent was full of lent. He recommended a cleaning of the vent from the wall to the outside vent. The washer was found to be fine, and he only charged me $188 (included taxes) for the call out fee and service. This was what I was quoted over the phone, so no surprises. He was nice to set up a vent cleaning on Wednesday (2 days later), while he was at the house. The vent cleaning arrived as expected and took 2 hours. The technician went into the crawl space and took apart the pieces of ductwork. Cleaned each section and reinstalled. He did a nice job of cleaning up after himself and explained what he found. He recommended repeat cleaning every 2 years. The cleaning was another $200. I was very satisfied and thought the price was fair and reasonable. Competitive quotes were similar in price.
    - Christina C.
  • Great experience,
    the quote was upfront and honest, they arrived right on time and did a quick walk through of the house with me and spelled out exactly what they were going to. They were fast efficient and courteous. There was no upsell as I heard about with the cheap offers that turned out not to be good deals at all. 
    We had this done at the request of my wife who has a lot of allergies. It has been one week and there is a noticeable difference in the air quality of our house. I would do it again in a heartbeat
    - Mitch H.
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Air Duct Cleaners in Camas

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