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Locksmith reviews in Bothell

  • A
    Wise Locksmith LLC
    A few weeks ago, I lost my front door key and my mailbox key. The door key was no problem and was about $2.00 cheaper than a different local locksmith shop. Christopher was not able to provide me a mailbox key as he was not an authorized dealer of this highly proprietary key. However, while I waited, he did a quick internet search and found an online source for me to buy my own copy online. I didn't spend much more than $3.50 there, but I went away with a very grateful feeling and lots of respect for this man's professionalism and follow through.
    - John B.
  • A
    BULGER SAFE & LOCK
    Always fast and very competitively priced. I have dealt with Jeff in the shop several times. He is very knowledgeable, always friendly, and you can tell he takes great pride in making sure every customer is satisfied.  With something as important as securing your home or business, there is no other company I trust more than Bulger to get the job done.
    - Garrett B.
  • A
    Astro Locksmith
    I called at 9am just to inquire and they were here promptly at 11 as they said they would be.  The work took ~45 minutes, he was able to take my credit card on the spot and we were all done.
    - Katie and Liana G.
  • A
    David the Locksmith
    Perfect. Arrived early. Had everything. Keys were cut perfectly. Hardware installed flawlessly. Very quick and the best price in town. He doesn't advertise - doesn't have to. A true artisan and an honest businessman.
    - Timothy D.
  • D
    Locksmith Woodinville

    Used Angie's list to call the closest locksmith. They quoted $29 travel charge plus $25 and up for opening a locked bedroom door (a lock with a real key). They would not give any more details about the charges over the phone and said the lock smith would have to come and give an estimate. They would even give a range or typical charge. Looks like the phone person is just there to push you to say yes to get a tech to drive down so they get the $29 travel charge regardless of if the job gets done or not.

    They came within 20 minutes (which was accurate) and gave an estimate of $180 + $29 + tax. I asked why it was so high. He said that was the standard charge. The phone operator was deceptive in suggesting that the charge was going to be lower. In total is was $236 with tax for a 15 minute job.

    It seems the company doesn't actually do the work but calls out to contractors to come and do the job and all they do is handle phone calls and billing. It took 15 minutes to open the door with a and quot;lock-pickand quot; master key and 10 minutes to pay for it as they had to call in the company with the card info.

    Overall, would not use them again for misleading estimates, poor phone service, and high rates for a 15 minute job. If I didn't need to get into the bedroom in a hurry, I would've sent them back.


    - Siri V.
  • A
    BULGER SAFE & LOCK
    It might seem odd to write a review for just having made a purchase of a lock, but what preceded that purchase was sooooo frustrating it's worth writing a review for Bulgur. Our locking mailbox (in a bank of 10 mailboxes including locking parcel delivery bins and an outgoing mail slot) was provided by the USPS after we and neighbors experienced mail theft about 10 years ago. A little over 2 weeks ago our keys wouldn't fit fully into the lock so we could not access our mail. Since the mailboxes are about a block away from our house (and not visible from the house), we couldn't just wait for the postal carrier to happen by, open the entire set of boxes and give us our mail (plus, much more easily remove the lock from the inside of the box). We left a note on the mailbox. Almost a week went by. Heard nothing. Called Bothell P.O. First person I spoke with was very rude. Did inform me the lock is our responsibility. They could have a maintenance person look at it and replace it for $65. She was to call me back. Never heard from her. Called again a few days later. Spoke with someone much more pleasant, but the message was essentially the same. However, the and quot;oneand quot; maintenance person for all of Mill Creek, Bothell, Kenmore, etc. was gone for the day and would be on vacation for two weeks. We could stop our mail and pick it up at the Post Office, wait for their person to return and be available, or have the lock replaced by a locksmith. Sigh... I checked Angie's List, called Bill's (good recommendations), but he wasn't available right away and referred me to Bonafide. Left a text message for Bonafide from the Angie's List site---never heard from anyone (and I allowed two more work days). Knowing this lock replacement was going to cost somewhere in the $100-$200 range (which seemed absurd), I went on YouTube and watched several and quot;How to Replace a Mailbox Lockand quot; videos. Not too tough. Just drill through the lock until it popped off --- and wait for the people going by in cars on busy Juanita Drive to call the police on me for tampering with the US mail delivery. I was able to educate an amazing number of people that, once the Post Office puts up one of those boxes, you're on your own! Since they open the entire set of mailboxes at once, they don't care what key you have because they don't need it, anyway. Supposedly the replacement locks are available at many hardware stores, but I found they often have to be ordered online for pick up in the store or delivered via the mail. Now, the latter option certainly was not going to work! So, after stopping at an Ace Hardware store and the Lake City Post Office (where, by the way, the workers were much more pleasant than most of my Bothell PO experiences---and I told them so), I went down the road to Bulgur's. It was a busy place! Apologies were made for them not being able to help me immediately, but they would as soon as they could. I saw at least 5 employees waiting on other people, grinding keys, etc. ---no one standing around. They sold me my lock (more expensive than had I ordered one online, but I at least had it in my hand) and they even explained the replacement process with an extra tip to be sure the bolt on the back is screwed on tightly---and I was off to replace my own lock. I was hoping to do this totally independently, but had to have my husband help with drilling out the lock because our cordless drill seemed to be rather powerless (even though the batteries were fully charged). Success! By the way, I did finally get a call from the maintenance man at the Bothell PO. He was very pleasant and apologized for it taking so long for this communication to occur. He truly was getting ready to go on vacation for two weeks (but indicated there really was more than one person who does that job). Told him thanks, but that I was going to replace the lock myself. Thanks, Bulgur!
    - Shirley W.
  • A
    BULGER SAFE & LOCK
    Great, quick response via e-mail then by telephone. I had them swap out locks and handles for our exterior doors, which required some drilling and other skills beyond my comfort level. I was able to get a same-day appointment, given a three hour window, and got a courtesy call about 25 minutes before tech arrived.

    Gene came to the house and took care of everything. He was efficient, vacuumed after he was done, and hauled away the old parts. I'd use Bulger again in the future!

    - Tania M.
  • A
    Bill's Lock & Key
    Bill was very helpful in explaining the options and even talking me out of something I was considering (deadbolt on the interior door of the garage) due to great reasons.  Courteous, timely, and economical.  I'd recommend his services in the future.
    - Bradley K.
  • A
    ADVANTAGE MOBILE LOCKSMITHS

    Andy was punctual, friendly and got the job done right.

    I had to cancel an appointment with him a couple of weeks before as my dog had gotten very sick and Andy was professional and understanding.

    I will be using him again to re-key a house that I am planning on selling soon.

    Definitely recommend him.


    - Colleen H.
  • C
    Lock Patrol Locksmith
    I called Lock Patrol after finding them on Craigslist. It was a little hard to understand the operator on the phone but I set up an appointment to have one of their providers come unlock my car for me.  The operator was very nice and patient with me and told me it would take about 30 minutes for them to arrive.  After about 90 minutes, I called again to make sure they hadn't forgotten about me. He said they were busy but they would be there soon. After a total of about 2 1/2 hours of waiting, the service provider arrived.  He used a few different 'wires' to try and unlock my car door.  It took about 10 minutes or less for him to get my car door open.  I was quoted a price of $29 for him to come out to me and then $50 for him to get the door open. I was told because the car had electronic locks, the service would cost extra. I thought $124 was a lot of money to open a car door with a wire, but I think its about the going rate for that kind of service. Overall, I was satisfied with the service. However, if I had been in a hurry, I would have been a bit bothered by how long it took.
    - Michael J.
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Locksmiths in Bothell

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