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Garage & Driveway reviews in Bonney Lake

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  • Problem started as dry rot and water damage to wood near foundation due to defective original construction and drain connections. It became obvious there was concrete damage also as well as steps that needed to be removed to get to the wood damage. I called 2 other contractors, one called back after several days and then was a no-show. The other did not bother to call back at all after 2 contact attempts. A neighbor recommended MYR and they responded the next day, came out to see the problem and started work 3 days later. They also brought in a carpenter who did a good job on the wood repair. Their crew replaced some drain pipes to replace the original substandard ones. Their crew worked hard and fast and got the job done in 3 days. Cost was reasonable considering the extent of work.
    - John W.
  • I contacted them twice, once through Angie's List and once on their phone leaving a message. They did not bother to call back. They could have let me know they were too busy or not interested and I would not have wasted time waiting for a call. I got the job done by another contractor that called the next day and started work 3 days later. The job ended up being several thousand dollars with everything involved that "No Problem" didn't want to bother with..
    - John W.
  • Went exactly as planned and on schedule. Hard working men with years of experience replaced a broken patio with an amazing beautiful colored stamped patio. Cleaned up everyday and left now mess. Very satisfied and I highly recommend them.
    - George A.
  • Excellent. He had a great idea of how to do this on a sloping property and we did it in two tiers. Looked beautiful when completed. Did what he said he would do. Was prompt, courteous, and a fair price. I would hire him again.
    - Kathleen K.
  • Dusty new what he was doing, and had it all done in about an hour and 1/2. Everything was fixed and working in about 2 hours after it had broke, you can't ask for anything better than that. Very happy with the service, and job.
    - Tom B.
  • A very nice person from their office called me because all of their technicians were busy. She was able to help me trouble shoot the problem and my issue was resolved by her walking me through it over the phone.
    - Julie T.
  • We were snowed in and the garage door stopped working in the up position with sub-freezing temps! We called, and they said it could just need a reset of the "eyes" (the safety beam to keep it from hitting children, etc), and gave us instructions both on how to close it and how to reset the "eyes." That was terrific, already.....they could have made a service call to do that and gotten paid. We tried it, and got the door down, but clearly the "eye" on one side was faulty. We called again and told them that we'd have to wait until the snow melted to get their truck up our long (100 ft), steep, snowy driveway. They said they would come (same day) and walk up! The technician did just that, and had to walk down and back up an extra time to get the part from the truck. They did not charge us extra for that, amazingly! We will certainly always call Doors West for garage door service---honest, competent, prompt, and clearly put the customer first. We're pleased!!
    - Florence A.
  • They gave us an accurate estimate over the phone, came when scheduled and fixed it efficiently. There was no up-selling and the price was quite reasonable. They charged under a hundred dollars for coming out and including a half hour of labor, and he fixed it in that time. We plan to make them our regular garage door maintenance company.
    - Florence A.
  • Fixed what he could under the house warranty, so we only paid the deductible, and garage door is operating, so that's good. However, it is clear this company has very high prices, so we won't be using them for future work.
    - Florence A.
  • Ron came out. He was very professional. He inspected all aspects of the garage door. He told me about the springs, the rollers, the hinges, etc. He advised me on how to tell if the parts needed to be replaced. He said the springs were old, but still working great and didn't need to be replaced at this time. He did not try to sell me anything else. Very pleasant man. Worked quickly. I would hire him again and recommend him to others.
    - J M.
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Garage And Driveway Services in Bonney Lake

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