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Professional Work reviews in Bellevue

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  • Called Boyd's Tuesday morning 7/3/18 and explained the problem with my grandfather clock. They informed me that they had a service person available that afternoon and quoted me the price of $175.00 plus tax for a home service visit. Jerrod arrived in the afternoon as promised, quickly assessed the problem and cleaned and lubricated the mechanism, made adjustments to the clock timing and sequence and reassembled the clock. He spent close to two hours with disassembly, cleaning and lubricating and reassembly of the mechanisms and the clock face. His total charge was as quoted. Boyd's exceeded my expectations and lived up to my past experience with them in their store.
    - Melvin F.
  • Perfect! Eric gave me the bid and his "can do" attitude added extra touches into the overall scheme that made all the difference in the world; Andre kept me up-to-the minute with great communication; Ben did an amazing job and was also fabulous with communication. An amazingly good experience all around. If only they were the team for my next project!
    - Paula K.
  • Was supposed to take 10 days. A month later we were still waiting. When the gates were finally delivered, one was acceptable- the other was not even close to what we discussed. They refused to remake the gate that was wrong and ultimately refused to install either of the gates. Would never recommend this company.
    - Catherine J.
  • Made initial contact via email and received rapid response telling me when he would call to verify delivery time. Appreciated that he specializes in delivering smaller quantities of materials since others I checked usually have a minimum of 5 cubic yards or 1 ton. The convenience was worth the price.
    - Patricia R.
  • While getting out to take a look at the project and getting a bid went very quickly, getting the gate itself took a little more than 3 months. During the bid process, we added a railing to the work. The railing matches the existing railing. Unfortunately, the gate doesn’t quite match the bannister - a design element was left out. It’s not a huge problem, but was a little disappointing. Costs were extremely competitive and the quality of both the gate and railing are very good.
    - Catherine J.
  • Perfect Press does outstanding work on a wide variety of printing jobs. From business cards to fancy invitations to complex business materials, the company provides excellent quality in a responsive timeframe. Definitely worth the added cost over the online printers.
    - Scott M.
  • It went just fine and they cleaned every thing up great. Very courteous and knew what they were doing. One curious thing was the inspector came but didn't go in the crawl space to check the work. Perhaps he had another way of checking. That I do not know. This is the second review I have completed. They also answered all questions and worked with me on a few suggestions is offered.
    - Mary G.
  • The estimator was scheduled to arrive between 11 and 2 but finally showed up at 3:30. We discussed specifically that we wanted the interior gate to match, or at a minimum, blend with the existing railing and the exterior gate to blend with the style of the deck railing. We were told that the gates would be built on site, sent out for powder coating and be installed in a week. The fabricators came and decided it would be better to fabricate in their shop and then send out for powder coating but assured me the gates would be back in a week. Two weeks later we got a call that the gates were ready and I requested a morning install. Julissa agreed that the installers would be at the house in the morning. When 12:30 came and went, I started calling to find out where they were. I got a song and dance that the prior job had been a real problem and they were running late, but would be here in 20 minutes. An hour and 15 minutes later, the installers finally showed up. When I asked them why they were so late, they said that Julissa never told them they were supposed to be here in the morning. Much to my surprise, both gates looked exactly alike and the gate for the interior was big and blocky and did not even come close to blending with the railing. I asked them to install the exterior gate while I discussed the interior gate with my husband. They started the exterior installation and then stopped, picked up all their tools and said the boss to,d them not to install either gate. Between the week it took to get the estimator here, another week for the fabricators to arrive and yet another two weeks for the powder coating, we've wasted a month on this company. I would be very cautious in contracting with Volkan Railings. As a customer, my time has meant nothing to them and their ability to communicate is severely limited. Or, it's a complete of care about their customers.
    - Catherine J.
  • The technician called before arrival and he performed the job professionally. We had some issues a couple weeks later with the sound of the piano. I called the office and the same technician came again. The issue was with the loose screw of the piano lid. I was happy they did;t charge me for the second trip.
    - Wenhong C.
  • Awful company. I've actually had very nice BUT completely ineffectual customer service reps at the call center. They give the impression that they 'get it', are quite sympathetic, and seem to know who to contact about the issue and then NOTHING that was discussed gets resolved. They don't show up when they say and not only do they charge for bottles, they don't pick up empty ones. I've got 13 empty bottles in our tiny office closet and they're not picking them up after weeks of calling. They charged me for battle rental to the tune of $156 dollars. Unfortunately, they seem to be the only option. I'm hiring s teenager Togo to the local grocery to fill up bottles each week from here on out. This company is in a serious customer service crisis and don't seem to care. DONT USE DS WATERS, CRYSTAL SPRINGS.
    - Marianne M.
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Professional Services in Bellevue

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