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Medical Specialist reviews in Bellevue

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  • When confronting Dr Pepin with this new fining, he told me he isn't at fault for urging me to undergo a $30,000+ surgery, since he (blindly ?) relied on the ultrasound to come up with his recommendation (even though he ought to have examined me first for the conforming symptoms, instead of rashly urging me to go under the knife over the phone!).
    - Sergiu C.
  • I do not recommend Dr. Michael **** Cho, rheumatologist at Kaiser Permanente (formerly Group Health). To be fair, I think his diagnosis was correct, and the medications he put me on are working, though some of the other treatment was iatrogenic. He has a lot of energy and optimism (sadly, not for me, though) His style is dictatorial--evangelistic, even. He was oblivious to the fact that his soliloquy on being perfect in every aspect of my life, no doubt meant to inspire, was discouraging in the extreme. He didn't know my other conditions, which are clearly stated on my chart, and his treatment actually aggravated some of them. He told me not to talk because he had a lot to cover, and he would not let me speak. Instead, he delivered a tirade on how I should change nearly every aspect of my life--diet, exercise, sleep, and more--in detail (e.g., don't make smoothies) and said I had to adhere to it "to the minute, with military precision," a phrase he repeated throughout. His instructions contradicted those of three other doctors on my Kaiser Permanente team--specialists in the fields he was talking about, each of whom had three times the experience the very young Dr. Cho had. He said my condition was "impressive," as in impressively bad--three times, with feeling. He said my arthritis would continue to degrade any joint I've ever injured, and there was nothing they could do about it. He could have discussed this with me with a LOT more sensitivity. "Oblivious" describes his entire performance. He was oblivious to who I was, my medical history, and the effect his diatribe on being 100% perfect or falling into doom had on me. Since he never checked back with me, he'll never know. See similar reviews on the web. If you are the kind of person inspired to perfection by a military-style pep talk, he is the perfect coach, however.
    - Cynthia R.
  • I've been seeing her for three years. She's very thorough and smart. It's a small office, and she even does intake herself, so there's way more quality time than one often gets with doctors these days. She's not particularly touchy-feely, but she's a straight shooter. She always follows up promptly, too, on the results of any tests, and on whatever recommendations she has to make after an office visit. I've been generally very satisfied with my experience.
    - Sarah B.
  • Bad. Dr. McFarland is good and caring however the pressure on him and the other clinic doctors to increase revenue (IMHO) is unreasonable, there is much waste, and the specialists he is given to refer people to at other Swedish facilities is very problematic. I Wasted much time with poorly qualified specialists at Swedish who kept saying "you have a lot of things going on". Finally, found qualified specialists at their partner Proliance who ELIMINATED....one at a time "all the things going on" and helped me with the single problem to my satisfaction Swedish is cutting costs, expanding and putting pressure on employees to bring in more money via tests and specialist referrals. They started asking the CHECK IN reception clerks at clinics to FIRST look at billing account of patients and give payment reminders -- very scummy management practices. Most recently they have sent out letters ASKING FOR CONTRIBUTIONS! Other specifics: *Providence/Swedish – too big too much monopoly in my opinion. Big new centers that sit empty (with just an assistant at times.......... who worked one day for me hours on end to find a doctor at ANY of the “Sports/Spine” fancy facilities to get prescription help. Big facilities with at times one doctor who is told to jump from room to room and only give patients "15 minutes top". (Specialist told me this – fear permeates Swedish) *years of problems with prescriptions fouled up…..waste….more work for doctors and myself…doctors assistants….took from 9am to 4pm on 12/6 to get “wording” correct for insurance approval. Numerous times the poor front line doctor invited me to see what they have to work with on “computer” (prescription programs and telephone referral computer programs fouled up that gave a “fax machine” forwarding number……other phone numbers gave me people who laughed and said "oh you wanted Redmond this is "……. Phone routing system (process) is full of problems Expanding to the point (IMHO) pulling unqualified doctors that still should be in residency (not only my opinion – fact based on doctor who could not perform an expected procedure but refused laughingly because he needed “much more practice”.) A specialist collecting full co pay and insurance pay. I asked other specialists who pointed out this doctor should still be a “resident”. Again Renton sports and spine huge beautiful facility sitting with only one doctor running around (sometimes NO doctor) “frantic not even LOOKING at MRI/Xray and making poor decisions from radiologists “notes” (tested – one specialist contradicts other and changes story with every visit. PANICS when I tell then that I spent hours looking at MRI and disagree with where what to do..panicked and immediately looked at MRI for the first time (not just radiologist notes) ……told "I am only allowed 15 minutes per patient" - incredible given Swedish top costs and this coming from a specialist only doing minimal diagnostic work…. Swedish – overpriced, revenue centered not customer (patient) centered . *many messed up appointments……hard to get with all the changes (generally and universally accepted accounting practices not followed) …..a mess for customers(patients). In one period doctors were furloughed so the Factoria facility could be painted in horrid colors to avoid paying painters overtime -- an excellent example of how "cost cutting" many times actually costs MORE as patients must wait and wait for appointments (sometimes just going to a competitor) and doctors get confused and agitated (one doctor actually WHISPERED in his own office about what was going on - why? fear of what?). Oh, and by the way the paint was left over in their warehouse - reason for bad colors. I asked the receptionists about this and they sadly said "No one asks us our opinions." Management by fear and impossible to have contact with their CEO. When asked for his email people at all levels show fear and refuse. * CEO is hidden behind “a wall”. Impossible to get his email. (I am a Registered Legislative Lobbyist who finds it very easy to get CEO emails and the best ones make themselves available with their administrators help. Factoria facility painted recently with “morgue” colors – inquiries revealed doctors were put on furlough (creating a scheduling nightmare for patients) to avoid painter “overtime” payments. A doctor “whispered” in his own office (telltale sign of fear of management) the story of “cost cutting” by using old paint in warehouse. Providence/Swedish nearly a monopoly almost requires insurance to approve them as providers. Many, Many more process problems created by CEO greed (IMHO)for his position and marching orders to expand and maximize cash flow (sending out letters asking for donations – classless, along with making the check in people review bills at check in (we really are CUSTOMERS ) and put front line people in the not fun position of bill collectors while the accounting department cannot even provide data required by “generally accepted accounting practices”. I was frustrated as I just hand my credit card with each visit however the receptionist would say "did you know you owe us $50?" So I call "accounting and billing" and ask for charges versus payments ....a very nice young man told me after over an hour of looking and discussion they don't have a way of doing that! (called generally accepted accounting principles) and he suggested I keep "bills and pay by check" paper in a shoes box. Um....circa 1950. And a CEO in hiding.
    - Rod M.
  • Horrible! I work in healthcare and have never seen any doctor act so rudely to patients. After waiting 2.5 hours she graced me with her presence. She spent the entire visit telling me how wonderful she was, how her patients love her. She typed her doctor notes during the entire visit, she never made eye contact or did a physical exam. Without any history she diagnosed me and told me to come back another day for a prescription. Sadly, I was desperate for help so I returned. Second experience was worse than the first. I have never been back. STAY AWAY!!
    - Donald C.
  • staff suck at blood draws theyll butcher your arms and then ask u to leave, i made the mistake of returning for a new appt after they did so and they stole out of my purse when i left it on a table to use the restroom, theres usually a long wait for their substandard care; ive sat in the lobby 30 min waiting even when i was the only 1 there and theyre notorious for causing billing issues
    - czarina s.
  • Everything went great.  Person at the front desk was friendly and helpful with all the necessary paperwork.  The waiting area was pleasant and offered hot drinks as well as the usual reading material.

    The nursing staff who cared for me, Cheri, Marlene and then Joy were all wonderful.  They explained everything carefully and completely, repeating items when I requested.  They were very attentive to my comfort and my mental state, doing everything possible from keeping me warm with a heated blanket to offering me the option to have sedation or not. In fact, they inserted an IV lead that could be quickly used if I suddenly decided to have the relief.

    Dr. Andrew Lynch performed the injection, using a fluoroscope to assist in locating the site, Using a local anesthesia, I felt only the slightest pressure, and barely anything when he injected the steroid.  I'm one of the lucky ones since not only was the injection painless, the relief from my herniated disk seems to have immediately abated. 

    My only complaint about the procedure was that the surface on which I lay was completely flat with no hole for my face like a massage table.  The pillow I was given for my head forced my head up slightly uncomfortably and was difficult to talk in response to any questions from the doctor or staff.  During the procedure, the doctor kept me informed of what he was about to do, and Marlene offered both comforting assurances as well as asking if I wanted the sedation.

    When it was all over and I'd had the soft drink and cookies I chose, I walked out with ease, my driver by my side.

    I was completely satisfied with this facility and its staff.


    - RANDALL S.
  • I couldn't be more satisfied.  Dr. Davis is absolutely first-rate; I felt right away that he was a professional in whom I could put my unqualified trust.  He was careful to explain what would happen and answer all my questions, for as long as it took, and both he and his assistants were meticulous in examining my eyes and preparing me for the surgical procedures.  During the operations, Dr. Davis explained every step, and once done, I was given clear instructions as to followup appointments and care of my eyes back home.  Both operations turned out fine.  I had no problems, and can now see incredibly well -- far better than I have for more years than I can count.  I am very glad I chose Dr. Davis and the Bellevue Eye Clinic. Highest recommendation!
    - Sarah B.
  • It went well.  It is eye surgery so it is scary.  There is a slight assembly line feel to the way they get you ready.  For some of my eye exam appointments the office was so crowed it was hard to use the bathroom.  It was hard to get them to understand why I needed something other than their normal procedure.  They sent me back to my eye doctor and she explained it, so in the end I got just what I needed.  One huge plus for me was that they have a car and an excellent driver that drives you to and from your surgery and escorts you right up to your appointment.
    - KATHERINE V.
  • I went in for follow up for my physical. He is very thorough and he knows a lot. He specializes in foot and ankle and sports related injury. I would recommend him because he is thorough and knowledgeable.
    - Aida R.
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Medical Specialists in Bellevue

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