Expedia

Founded 1987 • Angie's List since November 2011

C Rated | 31 Reviews

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Description

Online bookings...

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HCB Travel

28  REVIEWS
HCB Travel

SERVICES ARE COMPLIMENTARY for vacation packages only. There is a $35 processing fee for domestic airline tickets per person and a $50 processing fee for International airline tickets per person. A $50.00 consultation non-refundable fee per person will be collected prior to personalized travel services. Personalized travel services includes: extensive travel arrangements within Europe/USA/Canada/Hawaii/Caribbean and beyond. HCB Travel is a Secured Preferred Travel Partner with Sandals Resorts, Disney Vacations, Universal Studios, ALL Major Cruise Lines, ALL Tour Operators, Airlines and providing many additional Travel opportunities. Visit www.hcbtravel.com today to reserve your next Adventure. It's our pleasure to assist you....

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Verified Reviews

A few reviews for this pro…

F

RATED

03/19/2019

I attempted to make a change to my flight on the Expedia website. I kept getting error messages after several attempts even after turning off extensions and trying another browser. At no point did I receive any confirmation of change nor did my itinerary on Expedia change. Since I was unable to make the change online I called Expedia for help. While I was on hold with them I logged into my checkin...

DESCRIPTION OF WORK
Over $3K from bank acct put on hold for no reason

CATEGORY travel agency

F

RATED

08/13/2018

I’ve stayed there three nights and they are totally disgusting. I booked my room through Expedia notifying them a week before my arrival writing them a letter stating I needed a handicap room. When I get there after seeing a picture online of a Hotel I realized it was actually a motel and they did not have a handicap room. The toilet was so low it was like sitting on the floor. With my arthritis i...

DESCRIPTION OF WORK
Three Day Stay at ... Days Inn by Wyndham Rock Hill 875 Riverview Rd, Rock Hill, SC 29730 (803) 329-2171

CATEGORY travel agency

A

RATED

05/05/2018

I consistently find that Expedia jas the best prices for our winter vacations to more tropical climates. I have compared it with many others before booking and the site couldn’t be beaten for an all/inclusive vaca with flight, etc. We always but trip insurance and we unfortunatley needed to use it on last years vaca. Expedia was helpful with their part and so was the insurance provider despite wha...

DESCRIPTION OF WORK
Book a package vacation

CATEGORY travel agency

F

RATED

10/20/2016

when i got to my destination found out about this place,then i decided to call expedia.com and that was no answer,later that week i decided to change my dates to fly one day before the schechule on my return to come back and sign a contract that i was making 1200.00 dollars,and i called and emailed such company to do the changes since i paid a protection plan to be able to ,had me calling 3 times ...

DESCRIPTION OF WORK
paid for vacation package with protection to be able to change my fly if needed,and also sold me a hotel stay,rated 4.5 stars,when that place its not even 2 star

CATEGORY travel agency

F

RATED

08/21/2015

I booked my hotel through expedia for a specific date and right after I booked it, I immediately knew I booked it for the wrong date and called expedia to change this. I called not even 5 minutes later and explained to them that I had accidentally processed the wrong date. They said they would communicate with the hotel, fax the correct information and help me get it changed in order to accommodat...

DESCRIPTION OF WORK
I booked my hotel through expedia for a specific date and right after I booked it, I immediately knew I booked it for the wrong date and called expedia to change this. I called not even 5 minutes later and explained to them that I had accidentally processed the wrong date. They said they would communicate with the hotel, fax the correct information and help me get it changed in order to accommodate my stay. At that point, everything was great and they had successfully changed my date- so they said. I then called a couple weeks after to check on the reservation and they had confirmed everything had been changed. Now, my daughter and I are booking the rest of our hotels for our trip and I called expedia because something told me I needed to triple check. Long behold, I called and they told me that nothing was changed and no paperwork was ever faxed over and they basically acted like they had NO CLUE what I was talking about. They had me on hold forever, tried to get me to pay more money and basically they aren't going to fix their mistakes in any way, shape or form. I guess you could say that they flat out lied to me by telling me that my dates were changed when they were not. Expedia is a TERRIBLE customer service company and I will be doing everything in my power to let everyone know that they should never use this company and they should use others who offer free cancellation and GOOD customer service. I am disappointed and now I have wasted money for no good reason. Please do not use this company, there are other companies that have much better service than Expedia. They have lost my business for life.

CATEGORY travel agency

Services Offered

online bookings

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General Information
Free Estimates
Yes
Payment Options
American Express, Discover, MasterCard, Visa
Emergency Service
Yes
Warranties
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