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Computer Training reviews in Bellevue

Real People ~ Real Reviews ~ Real Results

  • Tim came to my home to help with some issues I was having after upgrading to Yosemite.  He was very punctual and immediately asked what problems I was having and made a list.  As he fixed each of the bugs he checked them off his list.  He was very professional and extremely patient for I'm not a whiz with computers, and he never made me feel any of my questions were stupid. He went right to work and had both of my computers running perfectly.
    I would definitely hire Tim again and would recommend him to anyone needing Apple help.
    - Tracy C.
  • I contacted Tim because his business is primarily Macs or Apple products. I had bought an Airport Extreme but wasn't able to switch our computers over from the netgear router. Also wanted to be able to use our laser printer and understand levels of security. When I called, Tim requested the names/models of the various pieces of computer equipment I had and specifically what functions I wanted and needed. He summarized what my expectations were for his appointment, clarifying when I didn't know the correct terminology.
    He was punctual, despite our street being blocked by construction vehicles. He looked at all the components and he explained what and why he was doing at every step (at my request). Our printer does not have wireless capability however it was able to be wired into the Airport Extreme. He explained that the iMac was too old to up date the operating system but still useable.
    He explained the levels of internet security and summarized everything he did before leaving. I realized while he was here that I had several other questions or computer related issues and he was able to address those. We discussed purchase of a large volume scanner and being able to save that to an external hard drive. And he gave me an overview of setting up a website-design, hosting, etc. 
    He could have 'set up and wired' the equipment in much less time without having to explain what he was doing. However, I hired him so I could understand the network and how it functioned. He was a thoughtful and patient teacher, able to understand and reword my questions when I didn't know the correct terms to even use when asking a question.
    I will definitely be hiring him again in the near future to set up our scanner and instruct me on how to  save documents to an external hard drive. As well as other issues that come up, such as buying a PC that is compatible with the current 'system' and another Mac. And, how to use some of the programs, download apps, etc.

    - Perry V.
  • Previously had another provider set up a complicated wireless network in my house.
    I then bought a few Mac computer and hooked them up-they worked ok for awhile.
    Then I bought a time capsule to do my back up-it worked for awhile then things stopped working well.
    Call original company back- who replaced my routers-but nothing got better
    Finally call Apple Care who put me onto Tim.
    He made two 2 hr visits to my house-first visit to try and diagnose the issues-2nd visit to fix the issue
    He was able to use the time capsule/Airport extenders that I had already bought-things have NEVER work so well-loving my computers again. He even helped me sell my 'old'(really new)routers on Craig's List for me.
    What a find-what a pleasure to meet someone who really knows their stuff-and cares about the quality of the work they do.

    I will definitely use Tim again if needed and highly recommend other do the same
    - Antony E.
  • We've used Nightsky IT for hardware upgrades, software upgrades, backup services, crisis management (my system's down!!!! what do I do????) and have yet to be disappointed in the response time and services provided. We anticipate using Nightsky IT ongoing!
    - Timothy P.
  • She is great.  She is very good for older person like me. She is reassuring because you do not feel like she is just taking it to the claimer. If there is something wrong, she can carry your computer and bring it back, and if she doesn't have to do that, she can do it over the phone. Overall, I can't think anything against her at all.
    - Caron C.
  • We have used him in the past and I will continue to do so. He doesn't waste time but patiently works though issues and questions. Very professional.
    - Susan G.
  • As it turns out, everything he did I could have done. I don't think he had any great insights. This was kind of average.
    - DAVID AND JANET S.
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Computer Training Schools in Bellevue

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