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Bike Repair reviews in Bellevue

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  • Bob Freeman listened to me describe the type of riding I intended to do, took my body measurements, and crunched the numbers on a computer to come up with all the frame dimensions.  
    They produced a bicycle that still receives compliments today. 
    I have since gone back for various services.  I find that their work is very good to excellent.  I have watched their mechanics work on my bike, as well as others.  They know what they are doing.  I have never seen any trainee mechanics as I have at some of the local/national chains.
    I only had one minor complaint in all the times I had service done. It concerned bar tape, barely worth mentioning (unlike some MAJOR problems I had previously had with the "well-known local chain.")
    I have had a couple of jobs/repairs take longer than expected, hence my "B" for punctuality. The work was top-notch, however.
    I would not hesitate to send anyone to Elliot Bay Bicycles.  Bill Davidson and Bob Freeman are always helpful and good for a chat. They have been at this a long time, and very knowledgeable,


    - Steven W.
  • After a week in the shop, I called REI to check if my bike was ready for pick up because this was the promised date. They said the part was on order and they would contact me when it was ready. They never called me, but 2.5 weeks later, I stopped by the store and found out that my bike had been serviced. Overall, the guys were nice- my only complaint is that they never contacted me.
    - PEGGY L.
  • IN LATE SPRING I DECIDED TO TRAIN TO RIDE IN THE STP. FIRST, MY NEGLECTED BICYCLE WOULD NEED SERIOUS TUNING (THUS THE HIGHER TUNING COST). THE MECHANIC WAS PATIENT ENOUGH TO EXPLAIN THE ENTIRE PROCESS TO ME, AND I COULD SEE THAT HE WAS DETAIL ORIENTED. HE ALSO RECOMMENDED A NEW TIRE THAT I COULD BUY ELSEWHERE, WHICH I DID, AND HE WOULD INSTALL. TO ME, THAT SPEAKS OF HONESTY. THE WORK WAS SO GOOD, MY BICYCLE CHANGED GEARS QUICKLY AND EASILY FOR THE FIRST TIME SINCE I BOUGHT IT YEARS BEFORE.
    - Sara J.
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    - James A.
  • GOOD SERVICE BUT VERY EXPENSIVE. I BOUGHT A BIKE FOR A 5 AND 7 YEAR OLD. NICE BIKES AND VERY STURDY. HOWEVER, ALSO VERY EXPENSIVE. THE PURCHASE DOES COME WITH A 12 MONTH SERVICE AGREEMENT.
    - PAUL M.
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Bike Shops in Bellevue

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