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Auto Service reviews in Airway Heights

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    Grease Monkey
    The last auto service I had I did not like.  It was done pretty fast. They did write down that I had an oil leak somewhere. It seems like they could have seen it and prevented it. I was not happy with what they did.  I got it back, it started knocking and it wasn't doing that before.  I am going to take it in this afternoon to see if they could be more specific in the oil leak department.
    - Regina P.
  • F
    Spokane Quick Lube & Latte
    While putting air in the tires the Manager TJ broke the stem on the passenger side tire. When my wife asked why the low pressure light was still on after filling the tires, TJ stated it was probably just a bad sensor and let her drive off the lot knowing full well he had damaged the tire.  As such the tire went flat as my wife was driving home. When Les Schwab came to fix the tire they confirmed that the tire stem being damaged is what caused the flat, patched up the tire so it could be driven to their shop about 1 block away and replaced it. My wife called TJ and told him what had happened, he told my wife to bring in the receipt and he would reimburse her for the cost. We went back to Spokane Quick Lube the following morning and gave TJ the receipt. He then made a call to the owner and after talking for a few minutes came back and said he was only going to pay for the stem which was not even half of the total cost, because as TJ stated we had Les Schwab replace the tire and they are too expensive. I told him that was not acceptable and requested to speak to the owner. TJ refused to give me any contact info or even call the owner so I could speak with him. TJ told me I could leave a comment on their business webpage. After an exchange of words TJ admitted that he could have broken the stern and he and the owner would look over the security cameras to see if anything looked suspicious. TJ called my wife the following Monday and stated that after reviewing the security tapes the owner decided not to reimburse us for the replacement of a new tire or the stem. The owner has not made any attempt to discuss this issue with myself  or my wife. I am now pursuing legal recourse in regards to this matter.
    - Rob H.
  • A
    J & J LUBE INC
    - Rob H.
  • A
    - donette p.
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Auto Services in Airway Heights

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