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Find Top-Rated Waterbury Waterproofing Contractors

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Basement Waterproofing reviews in Waterbury

  • D
    Green Mountain Basement Solutions LLC
    Bad customer service, and untrustworthy.
    Had them install 7 carbon supports on the block wall and an internal drainage system for part of the basement. 
    Buzz tried to sell us an additional 9 supports during the job at a "discount" since they were already there. I called Mike the owner to ask why he didn't tell me that at the initial inspection, he said that Buzz gets a commission for spotting possible "oversights" during the job and we didn't need the 9 additional supports.
    It gets worse.
    I asked to have the exit pipe installed on one side of a wall. They installed it on the wrong side. "Oops, call us later and make an appointment to move it." I decided to live with it, as I had other concerns, like moving into the house.
    The pump started spewing water all over the floor the first time it ran. I called and was told they could not come for a week to make repairs to a 3 month old job.
    I had to do something and when I inspected it, I found no glue in 6 of the 8 joints of the exit pipe! 
    They routed the pipe wrong on installation, left a mess and I do not want them back in my house.
    I just hope I don't have to call them for warranty work!
    If you ask me, you're better off with a different company.
    - John B.
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Waterproofing Contractors in Waterbury

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