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Find Top-Rated Shelburne Auto Repair Shops

There are 13 top-rated Auto Repair Shops in your area and 95 to avoid.

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Auto Repair reviews in Shelburne

  • F
    Liberty Mazda
    WORST DEALERSHIP EVER! Since I have communicated with 4 different people through the Mazda customer-experience hotline, let me explain the full story here and maybe someone will actually do something about this horrible experience that I have had. Long story short, I finally found my dream car online through Liberty Mazda's Website. On Saturday, June 13th I called Liberty Mazda and asked if the vehicle was still available and that I live out of state. I made an appointment for Monday the 15th to view the car. First thing Monday morning, I called Liberty Mazda and specifically asked what I would need to bring in order to purchase the vehicle and drive with it home THE SAME DAY. The woman over the phone told me I just needed a Driver's License with me. When purchasing my car I worked with Jonathan who seemed like he was new because he didn’t know jack ****. I then worked with Tom the finance guy who was absolutely AMAZING. I have nothing but great things to say about Tom, he was so helpful. However, when I was working with Tom, James, the sales manager was taking a personal phone call in the room next to us. It sounded like he was on the phone with one of his buddies about getting together to "kick someone's ***". Note: my boyfriend and I were not the only customers in the dealership at the time. James was using inappropriate language and even Tom kept looking out and I could see on his face that he was beginning to get frustrated at the lack of professionalism from James. After signing everything and purchasing the vehicle I was told that I could not take the vehicle home since Massachusetts apparently doesn't do temporary plates and that I would need to register the vehicle and get the plates in hand before I could get my vehicle off their lot. At that time I was so confused because before I traveled those 4 hours there and purchased the car the reception lady told me I could take the vehicle the same day. Since purchasing the car I have been working with James ever since. I've probably called the dealership over 30 times and most of those calls were never answered. I have left SEVERAL messages and NOTHING! Never a callback. At this point, I was about to rip my hair out and just give up. I have been under so much stress not having a car to bring myself to work and also the fact that I have put so much time just to reach out to these people for nothing to happen yet. I have called Mazda's customer-experience hotline and complained about 4 separate occasions. All I keep hearing is "I'm sorry", I'M SO SICK OF HEARING SORRY, SOMETHING NEEDS TO BE DONE ABOUT THIS! I am a ****** off customer who just wants someone to actually do something to help me! I was also told I would get a call from the owner of Liberty Mazda. Did I ever? Of course not. SO much **** has been said that I forget until I remember. AND THEN they have the audacity to give me a filthy loaner during a pandemic which is absolutely absurd. I traveled an hour and a half to pick up the loaner on Friday, July 3rd. The delivery guys were 30 minutes late and the car was DISGUSTING. The console was sticky, there was dust and dirt all throughout the vehicle. I am extremely disgusted at the fact Liberty Mazda would give an already DISSATISFIED customer a trashed loaner especially during a pandemic. There are two dents on the outside of the backend vehicle. The "Courtesy of Liberty Mazda" on the back window is peeling and crooked as you can see where the line placement is. It looks like they just slapped it on last minute. Overall my experience with purchasing my new car has been HORRIBLE. I feel like nothing is being done about it and Liberty Mazda is not getting the wake-up call they need. The absolutely useless salespeople at this dealership DO NOT deserve the commission from this sale much less to continue working for the company. I expect something to be done immediately about this or they and Mazda can expect to hear from my lawyer.
    - Brittyn B.
  • A
    WILLISTON AUTOMOTIVE
    From the moment I pulled in I was shown nothing but pleasant conversation by a knowledgeable owner. Mark pulled my car right into the garage where he quickly changed out my thermostat. When he was done Mark explained just what he did showed me the failed part. This is the kind of shop I highly recommend and hope that all of you who need work done will call Williston Automotive.
    - Bruce F.
  • A
    Glenville Terrace Auto Body
    Everything was done in a timely manner and the check engine light is still off! (1 week later so far) Nice and small family place. A little informal, but that's not necessarily a bad thing. Will definitely go there again!
    - Peter W.
  • A
    HERITAGE AUTOMOTIVE GROUP INC
    I dropped it off the night before. It took them a day to complete. They explained everything and were professional.
    - Roberta R.
  • A
    Jason Leo's Automotive
    Their price was not cheap, but I thought it was fair. I have never had an issue where I could not get an appointment. Sometimes I drop the vehicle off and sometimes I stay there. Whatever we agree to, it happens. They were prompt, professional and courteous.  They left the vehicle very clean. I thought their performance was as it should have been and it was timely and correct as I understand it.
    - John A.
  • A
    Girlington Garage, LLC
    I go regularly. Their work is excellent. The workers I came in contact with were great. They are professional, friendly and do a good job.  
    - Tony M.
  • A
    TWISTED WRENCH
    They were extremely friendly, and their prices were the best compared to all of the other shops in the area. They did a great job.
    - Herschel L.
  • A
    Next Generation Automotive
    Rob and the team at Next Gen provide a great service.  I've had both our cars serviced there now for almost 2 years (oil change, alignments, winter/spring tires mounting, break, tune-ups, new tires, etc.).  Outstanding customer service, no long waits, trustworthy advice and fair pricing.  I never leave wondering/hoping I've gotten my money's worth.  Simply put they do a great job.
    - Jason G.
  • A
    NATE'S AUTOMOTIVE
    Unfortunately, they could not complete either because of the amount of rust found on the undercarriage of the vehicle (would not pass inspection).  This was also confirmed from another location.  They did not want to charge me anything because it was: a) my first visit and didn't want me walking away with a sour taste, and b) they were unable to actually work on the vehicle Nate gave me a couple of recommendations because he admitted the work may have been beyond what they could do, and was honest enough to say that even if they started, they weren't sure if they could bring up to inspection code.  I really appreciated their candidness.  I will bring more business to them in the future and will give another review based on actual work done. 
    - Michael H.
  • A
    McNamara's Automotive Service
    Dropped car off for the day. He quickly called to give me and estimate and suggested, try the dealer first for possible warranty work before paying him to do it.
    - Ashley F.
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Auto Repair Shops in Shelburne

Companies below are listed in alphabetical order.

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