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Find Top-Rated Saint Albans Chimney And Fireplace Contractors

There are 7 top-rated chimney and fireplace contractors in your area.

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Chimney & Fireplace reviews in Saint Albans

  • A
    They were very nice. Scheduling was very easy. They came out to do an inspection and give an estimate. Everyone was very respectful and business-like. However, we have yet to use the deal. They explained, in detail, what they thought needed to be done and took pictures of the inside of the chimney. they were very good at explaining what needed to be done and the reason for the price.
    - LEE R.
  • B
    (Continued from above) Flash forward to Jan. 2010. New wood stove installed by a reputable stove shop. The technicians discovered that the thimble & wall pass-through were installed to the chimney liner with FOIL tape! It was not secured with screws at it should have been, which could have been very dangerous - and caused a fire! That was the straw that broke the camel's back, and prompted me to write this poor review of Brickliners. I was prepared to cut my losses and not refer them to anyone, but when this came to light I had to make sure people knew what they were dealing with. When you mess with my family's safety - that warrants the public knowing about shoddy work. All I can say is buyer beware. UPDATE (05/03/2010) After posing my negative review about Brickliners, the owner - Jake, contacted me directly to apologize for the way the job had gone. He took my criticisms and frustration very seriously, and admitted that a failure in process had occurred. He also discussed with me some of the new protocols he had put in place (since our job was finished) to remedy the issues that i had with the work done in our house. Jake was very serious about getting to the bottom of issues I had discussed so they would not happen again to future clients. He sort of "took it on the chin" in our discussions, but seemed very proactive about the input. He offered some future service and warranty (at no cost) to remedy some of the installation issues and provide a second chance opportunity to make good - which I accepted. The fact that Jake came out to our house, and was very serious about following up on the review I posted shows to me that he is proactive about improving his business. I told Jake that I hoped our job was just a fluke, and he could use the situation as a learning experience - which, I believe he has. It meant a lot to me that Jake was willing to try and right the wrong, and because of that I am going back to his company for future service despite my original experience. Hopefully I will not need to update this post in the future.
    - Patrick D.
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Chimney And Fireplace Contractors in Saint Albans

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