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Flooring reviews in Northfield

  • F
    Staff and owners completely incapable of using a telephone. Numerous ap pointments were made and individuals didn't show up. Took time off work to meet installer at 8 AM. I finally called them at 11am and was told theinstaller was on the way. I called again at 12 and was given anothe excuse. I called again and was given yet another excuse. Etc, Etc. Finally showed up around 2 and then didn't have time to complete work scheduled for that day. Through this entire day they never called me once to give me an idea of when the installer would arrive.
    After job was done there were 2 carpet pieces that were to be and quot;boundand quot; to be used as throw rugs. After a MONTH one of them told me they were ready so I went to pick them up. As I expected, there they sat, not done.No surprise though. I took them and dropped the off at Capitol city Flooring and Andy had them done for me in 3 days. I guess I should have gone there first. I'd expect more professionalism from the 13 year old that mows lawns. The folks at Delairs are just a couple Clowns that just don't care.
    - john b.
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Flooring Installers in Northfield

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