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Dog Walking reviews in North Ferrisburgh

  • A
    All Paws On Deck
    We used them once. Their prices were reasonable. They did what they said they were going to do, they did it when they said they were going to do it, and they're available on fairly short notice.
    - Bruce H.
  • D
    Unity Pet Care
    This service started out well and stayed that way for several months. I had originally contracted with the person who owned a pet sitting business initially and the 2 women who own it now worked for him. Due to him moving out of state and familiarity with my 3 pets, I contracted with Unity after the original pet sitter left the state. For months, Eve and Kristin were of tremendous help to me as I work long hours on some days. As my 3 pets were older and some had medication requirements, they were very helpful and went above and beyond the call of duty including transporting pets to and from veterinary visits. They were compensated for all of these services and tremendous gratitude was expressed for them. However, during the last few months, there has been a definite change in professionalism and overall attitude. In fact, there disdain toward me was palpable. After carefully considering my options, I decided to stop using their services at the end of the calendar year. I was paid to date and contacted them on 12/30/10 to advise that I would no longer be needing their services. I chose not to go into the details for my decision but thanked them for their services and wished them well. I asked for my keys to be returned by 1/2/11 by 6PM which was 3 days and seemed more than reasonable to me. Eve contacted me by e-mail despite to inquire again why I chose to stop services with them and I responded to the e-mail provided explanation about negative attitude and gave specific examples. I also requested that they not contact me any more about the matter but reminded them that I would like my keys back by 6PM on 1/2/11. I again thanked them for their services in the past. On Sunday evening, I had not received my keys back and sent them a text requesting advisement of where they were if they had been dropped off and if not, request that the keys be returned by 7PM that night or the Burlington Police Dept. would be contacted about the matter. They responded that they had put the keys in the mail on Friday, 12/31/10 but they had not contacted me as I had requested "no contact". This seemed very immature and unprofessional to me but I responded back that this was perfect. However, I spoke to one of the people that worked for them after this who advised that she had returned her keys on Saturday, 1/1/11. As this was confusing, I contacted Kristin and Eve to inquire about this and confirmed that they had made a duplicate set of keys without my permission and sent them back to me when in fact they still had a set of keys. And if I had not discovered this, they would still have them. I contacted them again and suggested they return them that night or would contact the police. I received a final text message from them on morning of 1/3/11 advising that they had put my final set of keys in the mail after consulting with the police dept. I was so angry and disappointed. I have worked with pet sitters for 12 years (mostly in OH and WI but here for the last 5 years) and this is the first time I have ever had anything like this occur. Though highly disappointing, the thing that bothers me the most is that they felt justified to make a set of keys to my home without my permission and attempted to justify it. I want others to be aware of this as it was absolutely egregious. **Please note: There are more minute details that were included in text messages that I have saved but did not include in content above but this represents a detailed overview of the situation.
    - DENISE P.
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Dog Walkers in North Ferrisburgh

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