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Local Articles in Hyde Park
Auto Repair reviews in Hyde Park
On at dragging. Allstate assurred me they would cover the extended cost. When I went to pick up the car, I inquired about the noise under the car. I was told there was a "piece of wood" I must have picked up, and it had been removed. Three minutes on the highway, the noise was back. I returned to the provider and showed them what was happening (yes, it took me THREE minutes to find). The manager involved took off in my car and said he would take care of it. No one could find him for a while; however, when he returned, the problem was still very visible. I was told the insurance had not included it in the original claim.
The day before I had a three-way conversation with Allstate, the provider, and myself. Again I asked about the noise. The Allstate provider any I were treated rudely and I the conversation ended with both of us not knowing what to expect next.
Again, they had my car for two weeks. They never called until the day it was to be picked up. The lied about a fax sent to Allstate. And they did not check on a problem I had inquired about three times.
They were rude, slow, and did not return phone messages.
I encourage anyone who DOES choose to use their service to stay on top of them every day and to make sure your insurance company maintains communication on an ongoing basis. I will never return to them and will spread my experience to others.
Raised voices on their part only added fuel to the fire.
However, HIGHLY disappointed in interactions. First time written estimate was ~ $500 and then somehow was $200 more when I brought car in on appointed day. I was given some story about paint colors etc.
Second time I brought car, was given verbal estimate by for $300 and when I came back I was told it would be $700 and he told me I must have "misunderstood". No misunderstanding. I'm not particularly price sensitive but hate being told it's one thing and more when I bring it back to have the work done. Never going back. Not professional.
Auto Repair in Hyde Park, VT
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