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Auto Service reviews in Hinesburg

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  • As car dealerships go this one was very pleasant to work with. Although I am not one to dicker very hard I was happy with my deal on the new car. They found the exact model and color with all the specs I wanted. We wanted to take advantage of the 0% financing but we were out of the country at the end of the month so they helped us get an application submitted on-line by July 31st so that when we got home on Aug 6th the paperwork was done and backdated. And most of all I love my new VW!
    My first oil change at the VW service dept took 1 hr 15 mins. the team was very professional but when I got back into my car I noticed grease all over the inside door handle and armrest. Easily cleaned off but not pretty on my new cornsilk interior. I still like this service dept best, over Subaru and WAY over Shearer Chevrolet.
    - Robyn L.
  • There was some miscommunication in terms of which belt was supposed to be replaced. At an earlier appointment, I was told the drive belt had to be replaced; I called back the next day to make that appointment. The person making the appointment put it in as the timing belt needed to be replaced (not the drive belt). When I went in for the appointment, no one picked up on the mistake (myself included). By the time I realized that they were replacing the wrong belt, the technician already had my engine apart and it was too late. Burlington Subaru (in particular, Jay) went above and beyond and was able to get authorization to discount the parts/labor and get some parts covered under my extended warranty (there was a $400 price difference between replacing the drive belt vs. timing belt). They took a situation that could have been very frustrating and difficult and turned it into a more than acceptable outcome.
    As an added bonus, they also wash your car with each service. They also offer a shuttle service. Overall, highly recommended. Prices are on the high side of what I've been quoted, but the service can't be beat and they do go out of their way to ensure that their customers leave happy.
    - Jo C.
  • Everything went very well and as I expected. Darren talked to me about the problems I had and the work I needed done. I left the truck there for the day and picked it up that evening. The work was done, done completely, and I am pleased.
    - tim w.
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  • All services have gone very well. No surprises. My only gripes are with the automakers - not with Automotion!
    - Andy P.
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Auto Services in Hinesburg

Companies below are listed in alphabetical order.

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