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Septic Tank Cleaning reviews in Groton

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  • I spoke with Aaron several times on the phone before he came out to explain my project. I was a little concerned about some of the questions he was asking, but I thought he was being thorough. We scheduled a date and he came out and did the soil evaluation. That's when it started going downhill. I asked questions that he wouldn't answer, and he didn't want to listen to what I needed as a customer. Toward the end of the visit, he started simply ignoring me and talking over me. Fine. I gave him the benefit of doubt. He said if you pay me now I will have your soils report by Friday (this was Tuesday). Friday came and went, but I figured he could have been busy, so I waited until Tuesday morning. Nothing. I called and left a message, but it wasn't returned. I emailed that morning and called back that afternoon, and finally talked to him. He said he would have it by that evening, or by the following morning at the very latest. Nothing. I waited until that Friday, and had to have a yelling match to get my report, which wasn't complete or well done. Needless to say I had to find another septic designer.
    - Mark S.
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Septic Tank Services in Groton

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