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Home Security System reviews in Essex Junction

  • F
    I contacted ADT Services to request some additional items on my current alarm system.  Up to now i have been very please with ADT.  I had scheduled an appointment on 10/12/15.  The representative never showed and I even called ADT 1/2 into waiting and they assured me that the representative would be there.  The Representative never showed but did receive a call from the representative 2 1/2 hours after appointment time saying they had a personal emergency and could not come.  The never provide me with contact information.  
    I call ADT the next day and receive no apology but scheduled another appointment for 10/15/2015.  Again did not show on time and call ADT 1/2 in and they confirmed that representative would show.  The representative never came and never received phone call from ADT.  
    This is just terrible customer service.
    - James R.
  • A
    Zeberiah Snow was referred to us by our Realtor during the sale of our property. We no longer live in the area, and needed someone just to install photoelectric smoke alarms in the townhouse before the fire inspection. We also asked him to attend the fire inspection and resolve any issues found, as the inspection was two days before closing was scheduled. He agreed with no hesitation, even though it was short notice. The inspector found 4 violations that needed to be resolved before we could close - one of which required a permit to do electrical work. He got the permit required and completed all of the work the following day. The morning of our closing he completed the forms required by the fire department, delivered the forms to them, and closed out the permit so that we could close without a hitch. He was a lifesaver... we easily could have had to delay closing. He was always very professional in communication, and did a good job keeping us up to speed on what was going on. We would recommend to anyone.
    - Julie L.
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Home Security Companies in Essex Junction

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