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Find Top-Rated Essex Junction Auto Repair Shops

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Auto Repair reviews in Essex Junction

  • A

    Their price was not cheap, but I thought it was fair. I have never had an issue where I could not get an appointment. Sometimes I drop the vehicle off and sometimes I stay there. Whatever we agree to, it happens. They were prompt, professional and courteous.  They left the vehicle very clean. I thought their performance was as it should have been and it was timely and correct as I understand it.

    - John A.
  • A
    Right as rain. I've dealt with Twisted Wrench for about 5 years. Always been friendly and helpful. They like to take the time to explain and show work being done. Helpful with providing transport to business and to home as well.
    - David M.
  • A
    I absolutely love Twisted Wrench and let me tell you a little story to make you understand why.
    a woman, I am extremely skeptical of all things auto mechanic.  Since I
    have a Honda, sometimes I take it to the dealer because my husband
    trusts them and to be fair, they have never done us "wrong".
    now, I don't feel like they do anything to really try to figure out the
    root of the problem either, based on my experience with Twisted Wrench.
    airbag light was lit up on my dashboard so I took my car to the
    dealership and they ran their handy dandy diagnostic machine which
    stated that both of my front airbag sensors had gone bad.  
    Now, my
    vehicle has NEVER been in an accident.  It is one family owned and not
    so much as a scratch... So how is this possible that BOTH airbag sensors
    go out at the same time?!?  My inner analyst can not compute this data,
    however the dealer was very happy to give me a quote to fix both
    sensors (not cheap) and eager to schedule the work done.
    decided that like with doctors, sometimes it is just wise to get a
    second opinion.  Enter Twisted Wrench.  I had read good reviews and they
    are a certified Honda mechanic (as well as other makes).
    ran the same handy dandy diagnostic machine that came up with the same
    answer....However they looked at me perplexed and said "But that doesn't
    make sense"
    Thank you.  I'm not crazy!
    In the end, ONE
    (not both) airbag sensor was bad due to the bracket rusting through it.
     To get to that conclusion, they checked my wiring, and really looked at
    the car instead of assuming the machine is always right.  They took the
    bracket off, sanded and painted it so it won't happen again.and really
    impressed me with their deductive reasoning and not just trying to get
    to a quick fix and more money.
    The fact is, I did pay them for
    their time to look into the wiring and they did charge more for the
    airbag sensor replacement than it would have cost to have one airbag
    sensor replaced at the dealer.  But I attribute that to the fact that
     perhaps the dealership gets the parts at a lower cost.  I don't know.
    I do know is that even if it costs a little more to get my car serviced
    at Twisted Wrench, they have earned my trust and loyalty from here on
    out.  And for that, I'm gladly willing to pay for the peace of mind that
    I'm not being yanked around and having money taken out of my pockets
    like I have felt at other mechanics/dealers in this area.
    Thank you, Twisted Wrench!
    - Jennifer L.
  • A
    Harry is an and quot;old fashionedand quot; mechanic and an honest guy. That's an unbeatable combo for a mechanic in my book.
    His shop is clean and orderly. He'll take time to stop and talk with you if you visit him unexpectedly. And, best of all, he won't do work that you don't need. He'll tell you to come back in 6 months when you'll need the repair and not just work on your car because he can even if the job isn't necessary. I like that.
    - Gerry C.
  • A
    I love Road Res Q.  I have had every type of service from snow tires put on/off, oil change, inspection to major repairs of brakes, transmission, AC, drivetrain and electrical problems.  They always give me a fair price and honest answers.  Very professional service.  As a single female, I often feel taken advantage of by auto service providers, but once I found Sean and Phil I have no issues taking my car to them - they are awesome!
    - Charlene D.
  • A
    I feel confident that I have finally found a service station that I can trust, which is saying a lot for me, given all the bad experiences I've had with repair shops over the years. Dave's crew only fixes what's broken and doesn't charge an arm and a leg. And my car no longer comes away from the shop *suddenly* having new problems that need more expensive repairs. I highly recommend them!
    - Colleen G.
  • A
    Brought my Toyota truck in for brake repairs. They were able to fit it in their schedule. Received a call from John they there was some major rusting to the frame. My husband and I went and looked at the damage and couldn't believe our eyes. How could the frame be rusted out on a 2000 Tacoma from being in MO to this extent that it was DEFINITELY not safe to drive. We had new tires put on less than 9 months ago bad the car inspected less than 2 years ago and no one has said anything to us about any rust damage. John even called his body work guy to see if people ever fixed issues like this and he said no. I will definitely be taking any car I get back here. Thank you John for possibly saving my life, our grandchildren and other innocent motorists who just happened to be by us when the tires fell off!
    - Rebecca S.
  • A
    Their prices were reasonable. I like them because first, it was very close to where we used to live. Secondly, I always found them pretty responsive. If I needed to get something in, they could squeeze me in at fairly short notice. They're easy to work with.
    - Bruce H.
  • A
    Whitcomb's has serviced all my used cars, both domestic and foreign.
    They are friendly and professional.
    On the rare occasion I have a really weird problem, they work to find a solution.
    Nice to have a garage you can trust, especially with my tight budget.
    They are the ABSOLUTE BEST.
    P.S. This is the first "perfect score" I have ever given!
    - Denise P.
  • A
    The guys went all through the car and looked everything over. They said it had been maintained really well and all that was needed were new tires. They suggested I drive the car until it was time for snow tires and then get new summer tires in the spring.  I've taken my Honda and now the Subaru to Twisted Wrench and always find them to be very honest.
    - June V.
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Auto Repair Shops in Essex Junction

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