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Gutter Installation reviews in Colchester

Real People ~ Real Reviews ~ Real Results

• I called Brothers for an esimate to replace existing rain gutters and a day/time was scheduled.  The day before our scheduled time, I received a call that they would not be able to make the appointment but that they had gone to my house to provide an estimate for the replacement.  I received an estimate that same day.  I also received an estimate from one other company but decided to go with Brothers (despite the fact that they were signficantly higher than the other bid when comparing apples to apples) based on the good reviews.  The earliest date that was available was 6 weeks out so the installation was scheduled for Nov 13th.  A few days before the scheduled installation, I sent an email (the exclusive way that we had been communicating) to confirm timing but did not receive a response.  On the scheduled installation date, no one showed up.  Now it will take another 6 weeks to get a new company scheduled for the installation.  BEWARE!
  
  
  
  - Mandissa C.

• Provider name locked. advertised at a county fair and I gave them my information because I had recently bought a home and wanted to replace the 35 year old aluminum windows.  A representative came to my home, measured all the windows that were to be replaced and gave me a price $15,000 which was discounted due to the coupon I had received at the fair.  He said normally the price would have been around $22,000.  The owner of the company also came to the house and measured to insure precision.  Since the windows all were custom it took several weeks before they were ready.  The installers were very professional and everything was done in a timely manner.  They removed the old windows and cleaned all construction materials.  After the installation, I tried opening a bay window and found that it couldn't fully open because it couldn't clear the soffit.  The situation was amended by trimming some of the rafters and then new flashing was installed to conceal the cuts on the rafters at no extra charge.  The reason I would not use the company again is because the windows were expensive, but don't have the quality I was expecting. Cold air can be felt coming in through the joints of the windows.  I anticipated that the windows would be airtight.  I wish I had at least gotten other bids and talked to other homeowners who had replaced their windows before I made a decision on which company to choose. 

  
  
  - Stephanie L.
• Extremely responsive and friendly.  Good price.  Provider name locked. managed to squeeze my job in and completed the work very quickly.  I didn't even have to take the afternoon off!!  Based upon last night's rain, I can already tell this has made a major difference.  My gutters are clean and secure.  The screen covers are on there pretty solid. Absolutely recommend and will use again in the future if I need additional work or gutter replacement.  Thank you!!
  
  - Nancy E.