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Find Top-Rated Burlington Home Exterior Specialists

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Exterior Contractor reviews in Burlington

  • A
    Exceptional! The Piana team is amazing. They do very, very high quality work with the kind of attention to detail I need and appreciate. They were prompt, clean, professional, and very reasonably priced.
    - Kate T.
  • F
    They came to clean the pavers and none of the stains were removed. There was no improvement at all. The only difference I could see in any of the work they did was that some of the weeds growing between the pavers were gone. My pavers did not look new at all and the stains were still there. I immediately stopped the worker from starting the sealing process as I didn't want the stains to be sealed into the pavers forever. I am in the process of treating the stains myself with a different chemical that is not used by this company and am hopeful that I will see some improvement. I DO NOT RECOMMEND THIS SERVICE OR THIS PROVIDER. Afterwards, Christian said that the type of stain I had doesn't usually come out and that my driveway pavers were badly faded and there is no treatment for that. I feel that this should have been made clear to me before the work was done. I would not have contracted this service if this had been explained to me in advance.
    - Patrick D.
  • A
    Jeremy Lucia gave a specific and detailed estimate, worked to accommodate our calendar and completed the job better than we expected.  I'm sorry it wasn't a more artistic application of his skills, because he's obviously capable of more than basic concrete work.  Over six work days, the site was always left neat at the end of each day.  He has high standards for himself and his crew and is very professional. 
    - T. D.
  • A
    After getting a ridiculous estimate from another local company, I had
    James come over to take a look.  He and I came up with a plan that
    tackled the immediate needs and the long term needs. His services were
    more personal, professional and affordable. He did a fantastic job of
    installing a new chimney lining and helping us plan for future projects.
    He is top notch! He cares about his customers and takes pride in his
    business. He is growing rapidly and certainly I can see why!
    - Monica M.
  • B
    Mike was a hard workers and kept his crew focused.  Much improved after job was done and very satisfied.  Mike gave a fixed price for labor and passed on cost of materials to us, which we liked.  In the end Mike was running over his estimate, but still finished the job at the quoted price.  Only complaint was the last of the work was a little sloppy on the details as he was hurrying to move on to the next job.
    I would hire him again.
    - Michelle D.
  • C
    How did it go? Poorly.
    Joe Gay was a tenacious salesman, and his quote was very competitive price-wise, 2nd lowest we received. We mistook his enthusiasm in follow-up calls after the initial quote in 2012 as, it was just sleezy salesmanship. After those first all-smiles meetings everything went downhill.
    We discussed the work to be done in person multiple times, on the phone again, and had 3 contract revisions before giving a deposit in Spring of 2013. That spring was very bad weather wise and Accent Painting had trouble scheduling us. We were supposed to be done in mid-August, so my wife and I planned on having our colors chosen by then (the paint-scheme was settled in the contract, but not the final hues). But, since his crew was working a job down the street in July and other jobs were getting shifted around due to weather he told us our time slot was now the end of July. Woops! Gotta rush to finalize colors.
    The crew started putting on primer before colors were chosen, and then it turned out that the gray primer they used would show through the light hues we settled on. We had to pay $1500 extra to re-coat so our colors would work. The fact that the mistake was made because we were accommodating his 1 month shift in schedule was not allowed. We paid for their rushing and assumptions.
    Since our house is from 1899 it had previous lead paint. Joe assured us that his crew worked to all the required lead-safe restrictions, but it was obvious they did not. Our neighbors' house was being painted at the same time by a crew that DID use lead-safe practices and the difference was plain to see while they worked within sight of each other. Accent Painting crew did not use water-spray bottles to reduce dust, they did not wear masks or eye protection, they did not hand out pamphlets to all our neighbors alerting them of the work being done, they did not put up a and quot;lead workand quot; sign, they did not clean up all the paint chips at the end of the day (a year later we are still cleaning old paint chips out of our yard and driveway, it went everywhere!), they did not use the lead-safe HEPA filters on their shop vacs (I saw them cleaning the filters).
    Once it became time to actually put the colors up it got worse. Fortunately I work from home, so I was there, because they asked questions about the paint-scheme at least 5 times per day. This is despite me going over the plan verbally many times with every member of the crew and Joe (who never showed on the site once the check cleared), I even pre-painted a section of the porch trim so they had an example they could follow (seriously guys, just look at what's already painted, do that!), finally I took photos of the whole house and used Photoshop to re-color all the trim to give them a map of every surface. I printed out multiple copies of these annotated images. They still messed it up, repeatedly. Every day I had to ask them to re-do an area because it was the wrong color. This was not rocket science, it's a pretty standard Victorian trim scheme, similar to our neighbors' homes. If I had not been home it would have been a disaster.
    Once they got all the right colors in the right places they still did a poor job. Their edging technique is sloppy, there are bleeds and drips throughout, even right at eye level on the porch trim. I understand that trim on the roof 30ft in the air doesn't have to be perfect, but the posts and railings right at eye level by the front door should be will edged. Nope, it's sloppy.
    Finally when it came time to do the window trim Joe claimed that was not included in the contract. it would be an extra $800. I was livid. We had discussed this multiple times. He was condescending and kept telling what a great investment it was and how I should manage my money better. He then took my 2nd upcharge check and left the job site to and quot;go out on my boatand quot;.
    Our interaction on the final walk-through was similar; condescending, telling what I should do with my home and my family. We pointed out several errors in the work and he promised that someone would come by in a week or two to touch up the areas.
    That person never came, and I never followed up because I just couldn't deal with them anymore. I just didn't want anything else to do with Joe or Accent.
    In the end I don't give them an F, because the job did get done, and the final out of pocket price was not different than some of the higher quotes we got...we just didn't get that level of quality or service. I think if you want a cheap done job, and it's REALLY easy (no multi-color jobs, no victorian trim, no lead paint, etc) then Accent Paint could save you some money. They'll slap paint on the side of a building for cheap. Otherwise steer clear.
    - Peter W.
  • A
    I made several calls to other masons from Angie's list but as it was late in the season, none were available. A well rated one though recommended Missisquoi Masonry. I called Charles and even though he was very busy, he was out within the week to give a clear estimate for the needed repairs. His price was very reasonable. He started the work a few days later and worked through some very stormy weather to have the job done in a timely manor. His labor rate to cover hidden problems had been spelled out in the estimate and was also very reasonable.
    - Mark W.
  • A
    The quality of the work has been excellent. Everyone who the contractor has brought in to work on our home has been friendly, professional, and courteous. The contractor was straightforward about costs, and flexible with our evolving needs, but occasionally too optimistic regarding when each stage of the project was expected to be completed. There have been a few glitches along the way, some due to miscommunication, some to delays in materials being delivered to the contractor or to the homeowner, or to other factors, but overall we've been happy.
    - Carolyn S.
  • A
    The work he did for me went very, very well. Bob has reasonable rates and works quickly and efficiently. He is very easy to talk to and gives lots of free advice beyond the specific job he's doing--he's saved me a lot of money this way! Sometimes he doesn't get back to you for a couple of days, but it's always worked out fine for the projects he's done for me (sometimes I took a couple of days to get back to him, too!) I think he does a great job of understanding that needs to be done, and tries to do it as cost effectively as possible.
    - Thomas D.
  • A
    Zeb Snow is reliable and responsible. This job required extensive scraping, sealing, priming, and paint application on wood siding that had not been maintained for several years. He arrived at the specified time, kept us current on progress of the job and worked efficiently. His assistant was pleasant and polite and also worked efficiently. He removed and sealed all areas of rot and mildew on the siding and window sills before applying primer and paint.

    An overgrown yew and several shrubs had to be trimmed and removed from the property to allow access to the work area. Mr. Snow accomplished this part of the work efficiently. He also made arrangements with the electric company for wrapping of wires until the project was completed. Mr. Snow has completed other jobs for us: replacement of dryer vent exhaust tubing and gutter installation. All the work has been accomplished with attention to detail and he takes care to make sure the tasks are completed appropriately and to our satisfaction.
    - Kiva R.
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Home Exterior Specialists in Burlington

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