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Computer Repair reviews in Burlington

  • C
    I took the PC to another local repair facility (ReSource), who advised the HP has a replaceable pin (inside the socket) and only that needed to be screwed in, no desoldering. ReSource did the job for  $80, including a (used) OEM  H.P. charger, which is certainly better quality than a replacement aftermarket version.  Best case is: Pine sells these things and should either have known this socket  did not need desoldering, maybe they made a mistake. Worse case: they knew, would do what ReSource wound up doing, and figured they would pocket the difference. Either way, this is not the way I like to do business, esp with all my business info inside the PC.   
    - Mark K.
  • A
    If you are having issues with your computer, run, do not walk. to work with this company. Spencer was the technician I worked with. He was patient, persistent and professional in addressing the issues on my computer. He is very knowledgeable and no problem was too difficult address. He took all the time [considerable]  necessary to get us up  and running. I could not recommend this service more highly.
    - Ruth S.
  • D
    Initially, I was surprised by the steep price for the repair, but they said the jack was in a tough spot to fix. Turns out they sent it away to be fixed, after a week, I called THEM to find out it was sitting in the shop finished - they hadn't called me to come pick it up. Ok, so far, kinda bumpy but then the jack repair was iffy from the start and within a month it was totally out. I returned it to them and they seemed kind of ambivalent and were content to pawn the blame off on the outsourcing but ignored the fact that I paid THEM to complete the service, not the people to whom it was outsourced. Now 8 days later, it hasn't been touched and is still sitting in their shop (with no contrition on their end - which is frustrating). High price, poor repair, long lag time, and not very friendly service - not a good experience at all.
    - Matthew W.
  • A
    - Eleanor L.
  • A
    It was great. They did a good job. Their service is really top quality.
    - Charone P.
  • C
    Provider eventually did the warranty work, but tried to look for ways that it didn't have to. Work was fine when it actually got done, but not worth the hassle to go back.
    - Alan M.
  • B
    Warranty had run out, therefore I thought it would be very expensive to repair, but not at all...........very fair price.
    - J Keith U.
  • A
    I've used them in the past. They did a good job. I would definitely recommend their services to others.
    - Donald N.
  • A
    see above
    - James D.
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Computer Repair Services in Burlington

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