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Cleaning reviews in Burlington

  • A
    Two technicians arrived on time (and called before they came to confirm their on-time arrival. They were courteous and performed the carpet cleaning in a very timely manner. The carpet looks fabulous following their cleaning!
    - Janine P.
  • A
    I got two estimates, and Pro Home & Business Services was significantly less than the other company. Brian Biron of Pro Home & Business was easy to work with, punctual, flexible, and did high quality work at a reasonable price. Everyone in the building had a good experience, and we are asking him back to do a variety of other services.
    - Mark J.
  • A
    It went great!!!  Don was very responsive to my needs to use green products with cleaning and he had a solution for everything.   He drove up to Burlington the day before to make sure he understood the job and to make sure he had the proper equipment with him when he did the job the following day.   On the day of the job, he and his crew went through the place with a fine tooth comb.   Don can tell you every little thing that he notices as he goes through.  I would highly recommend Don and I would call Don again in a second if I needed cleaning or carpets done.   Thank you to you Don and thank you to your crew!!!   Your work was exceptional!
    - Jeff B.
  • A
    It never ceases to amaze us how beautiful the carpets look and smell after they've been visited by Darrin and Crystal Carpets.
    The carpets in our bedrooms and on our stairs are very light in color and over the last few years they had really started to show dirt, especially in the entrances and high-traffic areas. We also have a dog and a cat that are very clean animals but there seemed to be some lingering natural scents. A friend of ours recently bought a nice Bissell upright carpet cleaner which we borrowed but, to put it nicely, we were very underwhelmed with the performance. To be frank, it basically just got our carpets wet with a nice-smelling soapy water while leaving the dirt behind.
    Since we were having house guests in a couple weeks, we really wanted to things to look and smell bright. With complete confidence in his work, we called Darrin who has worked some real magic for us and other friends in the past. He was available that week and as always, very professional, friendly, and prompt. Darrin takes extra precautions to protect the walls with guards so his equipment doesn't leave any marks. He also takes very accurate measurements of the areas that are cleaned and his invoices are clearly itemized so you know you're getting a fair and honest price.
    We first met Darrin a few years ago when we had some very messy tenants move out of a condo we rent and the light grey Berber carpet had been seemingly ruined by them and a wet messy dog. Seeing (and smelling) the before and after was incredible! It's seriously magical how they become restored to basically brand new condition.
    We have always been 110% satisfied with the work Darrin has done for us. Anytime I hear someone talking about getting their carpets steam cleaned, I always mention my experiences with Darrin and Crystal Carpets. It's fun to hear from those people that have worked with him and listen to how impressed they are with him and his 'magic'.

    - Christopher B.
  • A
    Could not have been better, Jim and his team had walked me through all the details and pricing, arrived and departed on schedule and the cost was right inline with their estimate. I would not use any other carpet cleaning company in the area. Thanks Jim!
    - Devin G.
  • A
    As noted above, Amy got right to work and stayed at it the entire time that she was here (3 hours). She is meticulous and thorough in her cleaning. Next time she will tackle the second floor in my condo. I hope that she will be able to return every two weeks.
    - Pamela C.
  • A
    I called at the last minute and was able to get an appt within two days.  The young man was prompt, explained the process to me, and went right to work.  The carpets looked like new when he finished.
    The only glitch was that the person with whom I made the appt quoted a price of about $90; however, the cost was actually $160 so I would suggest not giving quotes on the phone.  The young man said that this shouldn't happen.
    - Pamela C.
  • A
    I called Victoria in a distressed panic after finding my new downtown Burlington apartment had not been cleaned before I moved in. I called her on a Friday, and she was able to come on Monday. She offered me several options for how she could tackle my apartment, and I opted to let her clean for 4 hours as she saw fit. Her base rate is very reasonable. I stopped back home during my lunch on Monday and though she was right in the middle of cleaning, the place already looked a million times better. She cleaned the walls, crown molding, windows, sills, ledges, floors, and more. She was extremely friendly and professional, and when I got home at the end of the day, my apartment was sparkling and everything was exactly where it was supposed to be. I was so impressed with her. I will absolutely be using her services again in the future, and would highly recommend her to anyone who is in need of timely, compassionate, professional cleaning services. Thank you!
    - Kate M.
  • A
    Victoria works every minute she is here, and always finds something special to do which I didn't expect. In addition to routine services previously described, if  I need help with anything -- examples: changing a bed, or bringing in the water bottles, -- she is always willing to help. The house shines and smells good after she has been here, but I think what means the most to us is that we are so comfortable with this charming and gracious woman moving about our home. We look forward to her weekly visits. She knows more about housecleaning than I ever will, and she is one of the reasons our household runs so smoothly. I used to stress continually about cleaning this and that, fuss about the dogs, and nag my husband about being messy, but now I relax and know Victoria will make it right. I schedule social visits in my home the afternoon or evening of the day Victoria is here, and voila! it's my secret to a happy, busy life!  She works hard, everything about her is can-do and upbeat, and she is a pleasure to be around.
    .
    - Lea T.
  • A
    I had a first-time user coupon for $25 off.  The staff was prompt, efficient and thorough leaving the carpet looking new.   The day was about 45 degrees, so even with fans, it took a long time for the carpet to dry, and it took over a week for the cleaning products  smell to clear.     However, much of this may have been the deep enzyme treatment used for the pet odors, and I don't fault the company.   I expect to have the carpet cleaned yearly and recommend Champlain.
    - Gaylee M.
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