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Car Detailing reviews in Berlin

  • A
    In every effort they have done, I have always felt that I was treated honestly and fairly. Even when I did not know what was wrong and they could have charged much more, they were honest and charged only the actual cost of the repair. I had a flashing warning light on my 2006 Highlander Hybrid - an expensive car to work on and repair. The light could have meant anything. They traced it to a loose wire on a sensor and charged me nothing at all. Another time, I took a car in for a trip inspection and they discovered that I had a wheel bearing about to go out. If it had failed on the trip, it could have caused a major accident. I asked for a wash and wax and interior vac. during one visit. The price of $50 was very competitive but what I got was a cleaning and detailing job that would cost $250 or more at any other shop. They stripped the interior down to the metal and deep cleaned EVERY nook and cranny in and under the car, cleaned the carpets (steam cleaned?) and put it all back so it looked and smelled like a new car. When I asked them for work on the Hybrid system, they referred me to the local dealer - admitting that they were not qualified or trained to do the work. They have since sent one of their mechanics to a special school to get certified in hybrid vehicles. They offer coupons and discounts all the time that have saved me lots of money and put their prices in the very competitive range for being such high quality. The owner is very involved in local charities and contributes a lot of time and money to them. They will sell cars for their customers but only if they have maintained them so that they can honestly vouch for the quality and condition of the car. It is rare to find a car dealer and repair service that you can really and honestly trust to deal with you in a fair and forthright manner. I have owned more than 50 cars in my life in all parts of the country and have used car repair and service businesses hundreds of times. I can count the times I have felt like I was dealing with an honest auto repair business on one hand - the rest left me thinking that they were exclusively out to make a profit at my expense. If you live in Vermont or are traveling up here and need car repairs or maintenance, I would recommend a call or visit to Auto Craftsmen in Montpelier. If they can help you, they will and if not, they will refer you to someone that you can trust.
    - Tom W.
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Car Detailers in Berlin

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