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Moving reviews in Yorktown

  • A
    Brooks Transfer & Storage Co., Inc.
    The move could not have gone better. This was a complex move with furniture and goods tagged for 2 different locations plus a piano and a number of delicate antiques. The packing crew did an excellent job, they were also the same crew members that loaded and unloaded at the destination. We have been through many moves over the past 40 years and this was the first time there was no damage and all went well.
    - David J H.
  • A
    A Friendly & Affordable Mover
    This was a great moving experience; and we are experienced retired military with 10+ moves under our belt. I called to arrange a move for my 85 year old Dad into assisted living. Dan, the owner, was prompt and professional. Dan gave us a quote and the quote was accurate and did not change. The movers that arrived were polite, super efficient and got all of Dad's things moved with no breakage. Highly recommend!
    - Muriel J.
  • A
    Seaford Transfer Inc
    Great. Timely and fast. Only complaint was that the packers didn't identify the box contents very well for the out of state move. Everything lease was fine and reasonably priced. All of the movers and packers were pleasant, professional, and helpful. Will definitely consider Seaford for my next move
    - Bob C.
  • B
    Movin' On, LLC
    I was hoping for some truck packing experts but halfway through I realized if I didn't intervene and start organizing I'd never fit all my stuff in. For the most part the heavy things got moved but they balked at some items. I did spend an hour after the move patching and painting nicks and gouges in my walls. The price was good though and they were mostly punctual and responsive to my questions. I also got a military discount which was very nice of them.
    - Neal P.
  • C
    Brooks Transfer & Storage Co., Inc.
    The move went very well with two exceptions. The first was the cost. After the original estimate, we worked very hard to move a significant amount of weight on our own. The final price made our personal effort not worth the cost. They still charged very near the maximum estimate. The other was the services provided by a third party service that reassembled our grandfather clock. The clock was not reassembled securely which resulted in the assembly falling apart in 60 days. Even though the problem was a direct result of the service provider, repairs were not made because it exceeded 30 days.
    - Stephen H.
  • A
    Brooks Transfer & Storage Co., Inc.
    We had a visit from Mike Steele to our old home to see what we had and give us an estimate.  He was very professional, friendly, and courteous.  He answered all of our questions, and was very helpful.  He even told us that once we booked with them, we'd be able to get free used boxes, which we definitely took advantage of.  Based on our furniture and boxes, he was able to estimate number of employees and hours necessary, as well as the distance traveled, and gave us a a flat rate based on that information (which they kept to!).  On the day of the move, two men showed up.  They were a little behind schedule because of tunnel traffic (the company is located in Virginia Beach but they provided service on the peninsula).  However, the men did not rush or become uncareful with our possessions.  They worked quickly but carefully.  They wrapped the furniture before putting it on the truck.  We even had a few items (for lawn care, woodworking, etc.) that we thought they wouldn't move because we didn't pack it (we weren't sure how), but they brought out a cart we were able to load up with all of the oddly-shaped items and they moved those as well.  It was really nice that they volunteered to do that when it actually made more work for them to transfer.  Nothing was broken or missing, and the workers were very polite.  We would highly recommend their services for a local move!
    - Abby L B.
  • A
    Mason Moving & Storage Inc
    They did an exceptional job. It was a hot day with high humidity and they still worked extremely hard. They took more care protecting my goods and my household than any other company I have ever used. They set a new standard for me. I would use them again.
    - Pat H.
  • A
    A Change of Place Movers
    They didn't charge me anything. They were excellent. I have had two previous deliveries with other furniture companies and with this one, they were much better skilled and they took very good care of the furniture. They weren't perfect. But, due to my experience with others, they were a whole another level versus some of the past ones that I had dealt with in the past few months. So I had like three or four deliveries in the past few months and this was by far the best. The price was very, very good because I happen to know what Costco pays them, which was very minimal amount. I don't think any other company would have worked for that little amount. He did disclose to me what they were paid for the delivery and I think it was exceptionally cheap for the quality of work.
    - Meghan G.
  • F
    Kloke Group
    This was the worst move ever!! Our move was a corporate move using Kloke Group. The men who came to pack our home were awful. They dumped stuff in boxes and did a horrible packing job. They labeled boxes incorrectly and complained the entire move about how it was miscalculated and there should have been another person to help. Instead of trying to hustle and get the job done they took cigarette breaks every 10 minutes. Once we finally got to the new house they deposited boxes in all the wrong rooms- 3 months later we are still trying to find things like office boxes that are in the attic! I will never, ever use this company again and have actually made sure my friends, family, and coworkers don't either.
    - Kunoor J.
  • A
    Bust-A-Move
    The workers arrived promptly both days and were professional and came ready to work.  They asked questions to get an idea about the job and to understand my expectations.  Both were knowledgeable, answered questions and were careful with my belongings. Couldn't have asked for 2 more personable or pleasant people to work with.
    The one miscommunication we had dealt with what equipment should have been brought to the job and was an issue between me and the front office and not a worker issue.  No tie downs were brought for securing property as it was loaded and upon completion. They went to Lowe's, secured what was needed and completed the job.  I was not charged for the time it took them to purchase the items.
    Felt I was charged fairly for the work that was done.  The job was completed within the 2 hour window requested on the first day. I did not actually hire them for the 2nd day but they were contracted by the company I had hired before finding Bust A Move.  I'm glad they returned. On the 2nd day they again worked efficiently and completed the packing and loading within the 2 hour window requested.  Very efficient.
    - Sheila W.
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Moving Companies in Yorktown

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