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Fireplace Repair reviews in Yorktown

  • B
    Magic Sweep Corporation
    The installation of the liner and the pellet stove went very well. The techs made sure that the pellet stove would fire & release the pellets into the fire chamber. I had a lot of dust in the pellets that was choking the stove. The techs vacuumed it out and put in fresh pellets and made sure it would release the pellets and burn the way it was suppose to. The sealant that was to make the fireplace waterproof was done at a later date. It took a few weeks to have that done and they didn't come on the date that I was told they would. Which would have been perfect as it was sunny that day and all weekend. Instead they came on another day and later in the day it rained. I don't know if the sealant took or washed off.
    - Monica H.
  • A
    Around the Clock Chimney and Roofing
    They did a really good job. Very thorough. They had the right tools and it didn't take them long. Good guys. No issues. I don't know the options on price but it seemed like a fair price to me. Like I said, the work they did was very nicely done. They showed up when they were supposed to. No issues with their responsiveness. Sure, sure, I'll use them again.
    - John H.
  • F
    Big Rob's Gas Fireplace Service
    I was a prior customer of Big Rob's Gas Fireplace Service (2013-2014). In 2015 in made over 5 attempts to schedule and appointment with no return calls. This year, I decided to give the company one more chance and left a voicemail requesting an appointment (25 Oct). I was called back soon after, whereas Rob explained his situation in 2015, but was unable to schedule my appointment because he was driving. He promised to call back. After not hearing back from him for 6 days, I again left another message (1 Nov). To this day, I have not received a phone call and am looking for another service.
    - Kenneth K.
  • A
    They arrived on time and performed the work efficiently.  Upon arrival I had told them to go ahead and install a new one if they felt that was the best course of action.  They could easily have done that and I would not have questioned it.  However, after inspecting the unit, they informed me that it just needed a cleaning and new batteries in the remote.  I was very pleased with their service and their honesty. 
    - David J H.
  • C
    Sturdevant Construction

    Like all major renovations it took longer than planned.  The foreman failed to inventory the new cabinets when they came in, so of course some units were missing from the shipment and had to be locally manufactured.  The foreman waited to the last minute to order the air conditioner for the hobby room, so of course the model needed had to be backordered.  These two oversights resulted in about a two-month delay in completion.

    For the most part the work was done very well.  The mason that resurfaced the chimney did an excellent job.  The painters did excellent work as did the carpenters that made the fireplace mantel and the missing cabinets.

    The foreman's lack of planning was the major problem, but most of the individual work was done well.

    - Larry B.
  • A
    Ace Chimney Sweep
    Ryan was personable, professional, just a pure delight to have here. He took care of everything that needed doing. This chimney was a mess, and he caught a few things that also needed to be taken care of at a later date. I cannot stress to you enough how well he did his job, how wonderful his personality is, and what a pleasure it was to have him out here. I would highly recommend him to anyone who needs either their chimney cleaned, or some additional repair work done, as in our case. Trustworthy, hardworking, knows what he's doing....what in the world more could you ask for? He was on time, called ahead to make sure it was still a good time for me, and solved my problem so my house was safe. I will definitely use him again, and I recommend you do the same.
    - Marsha B.
  • A
    Ace Chimney Sweep
    Great service. Ryan came on time and was very personable. Before starting he explained everything he was going to do. During the cleaning he discovered some damage to fireplace box. He repaired it for a minimal cost. He also explained the caps are rusting and will need replacement at a later time. I liked he didn't pressure me to replace them right away. I will use Ace Chimney Sweep again and will recommend him to others.

    - Dorothy H.
  • A
    Ace Chimney Sweep
    Ryan Wilson and his helper were on time for the appointment.
    They put down drop cloths to protect  the den floors. 
    Ryan cleaned and inspected the fireplace and showed me the ash dump door had rusted and was fallen apart.
    He replaced it with a new one.
    Outside he repaired cracks on chimney and on top of chimney.
    He took pictures and showed me that the chimney brick needed repair.
    Ryan and his helper were courteous and cleaned up for each and every thing they did.
    They did a wonderful job!!!
    Ace Chimney Sweep is the company that I will call again to clean and inspect my chimney.
    - Patricia M.
  • A
    Black Goose Chimney
    Very good experience. The person I spoke to on the phone to make an appointment was friendly and knowledgeable. She said that the company would call 24 hours prior to the appointment as a reminder, and they did. My appointment was between 10 a.m. and 12 p.m. Mike and Aaron arrived at 11 a.m. They spent about 2 hours on site performing a LEVEL 2 chimney inspection and crown seal. Mike used the camera scan (like a bore scope) to show me the inside of my chimney. He was very knowledgeableand happy to answer all my questions. Mike and Aaron did a great job cleaning up.
    - John S.
  • A
    Black Goose Chimney
    I scheduled an inspection on June 21st between 12-2. Dock and John showed up right on time at 1230 after calling me to make sure I was home. They performed a level 1 inspection which included the fireplace/flue/pipe/and cap for $119. They told me that the inside of the chimney looked good and (after showing me pictures) that only the cap needed to be replaced. I was quoted $995 for a custom made stainless steel cap and installation. They also told me that if I scheduled the work through them that they would apply a 10% military discount AND apply the inspection cost ($119) to the I scheduled for the 28th between 8-10 a.m. On the 28th, Mike B. came out, tore off the old cap, then brought it down to show me how rusty it was and where it had just about started to pit. He took pictures of the top of the chimney without the cap and let me know (showed me) that all looked good and that the new cap would last for quite a long time. He carefully and professionally completed the work in about 1 1/2 hours and cleaned up the area like he was never there. Overall...very professional, friendly, and prompt. We would definitely do business with these folks again, they are a "Step" above the other company we had come out.
    - Gina B.
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Fireplace Contractors in Yorktown

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