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Drywall reviews in Yorktown

  • A
    Total Home Improvements
    Extremely well. The work was very professionally planned, performed, and managed. The Total Home Improvement staff and sub-contractors in addition to performing excellent work were extremely reliable and trustworthy. We always felt very comfortable with the professional staff Total Home Improvements had performing the work in our home whether we were home or not. The work was started and completed on schedule.
    - G.A. T.
  • F
    Total Home Improvements
    If you are concerned about the safety of your family by electrical work performed without permits or inspections leading to violations of the electrical code, then please read this review. I signed a contract with Total Home Improvements. They started a bathroom remodel on 4/19/18 with a pre-construction meeting. On 8/9/18, the owners told me they are breaching the contract and will not honor any of the warranties, because the subs do not like when I inspect their work. In my remodel, they did not follow the electrical codes or the manufacturer���s installation instructions. When I brought these issues to the project manager, the job resulted in delays. The job was started 4 months ago and I still live in a construction zone with a leaking toilet and electrical fire hazards that do not meet the code. I feel that they put my family���s safety in danger by installing a new heated floor in the bathroom without getting a permit or inspection. After they said they would not come back, I asked the county electrical inspector if a permit was needed. I asked this because if there was a fire in the heated floor the insurance may not pay if a permit was needed and not obtained, especially if the fire was caused by one of the safety issues. I am lucky the inspector came over anyway, because the 6 items he found not to code were safety issues and were serious. I would not have known about these issues until I had a fire in the house. After the inspector came to my house, then total obtained the plumbing and electrical permits. Of course they got electrical and plumbing violations for not getting a permit, and for not requesting an inspection. The inspections revealed that there were at least 6 items that did not meet the electrical code. These are serious issues. 1. There was no caulking in the fire stops. 2. There was no ground wire in the floor heating panel. 3. The wires were not secured in the attic and crossing near the access door. Wire was run over the floor and the ventilation ducts. The wire was not secured anywhere in the attic. This is both a safety hazard and a tripping hazard. 4. Metal 4��� square box needs to be bonded. 5. Tile heat circuit not labeled 6. Vanity lights were not secure. Total ran a new circuit for the heated floor, which requires a permit. The electrician turned the floor over to me and demonstrated the operation. He then said it is all yours. Total���s excuse for the violations was that they were not finished. If total was not finished, then when would they finish? They already left the job and said they were not coming back. They did not get a permit so there was no inspection required. If there was no inspection, then I would have had to live with these safety issues. The owners of Total still insist in an email ���No one gets permits for a bathroom remodel unless a fixture is getting relocated, however, once you start questioning the county officials they want to cover their rear ends and asked us to get permits. I suppose it may be a gray area in the codes, but it is unheard of with a remodel unless fixtures are being moved. If we were to have pulled a plumbing permit the inspector would have come out and asked why he was there. Now with that being said, if you ask the county if you need a permit for anything they will say yes because again, they want to cover themselves. There would not be enough inspectors if everyone remodeling a bathroom pulled permits. Where would it end, getting permits to change your faucet or toilet? No water lines or drain lines were changed. Now with the electrical, a permit is supposed to be pulled although again, it���s very rarely done for something so small.��� This job required a permit because they installed a new circuit from the electrical panel. Since they had so many code violations, how many of the other jobs in the past also required permits, and how many safety code violations are left unknown in other people���s houses? Only after they were issued code violations did they want to come back after quitting. Total now wants to fix the code violations using their contractors. There were problems with the shower bottom retaining water. The owner stated that I should not have picked the flat stones if I did not want water to stay in the shower. After contacting the manufacturer, I received an email that stated the floor was not installed correctly. The contractors did not follow most of the manufactures instructions, which voids the manufacture warrentee. This is true of the tile, thinset, waterproofing, floor heating, Durock cement backer board. I took some pictures during the work and forwarded them to the manufactures. The response for all the products used was that the work was not done to manufacture specs and voids the warrantee. The manufacture of the waterproofing band also told me that the job will most likely fail in the future. There was about a 4 x 4 inch spot where the waterproofing band was pulled away from the wall behind the tile with no thinset support. The tiles are 12 by 12 inch. Total���s answer is they do not need to follow the manufacturer���s installation instructions, and their way is just as good. I do not see how covering the back of a shower tile with 50% thinset is as good as 95%. The goal is to get 100% coverage. The project manager pulled one of the questionable tiles off the wall to repair the waterproofing band, but chipped the tile next to it. The cement board was damaged during the removal of the chipped tile. He cut out most of the damaged Durock, but now I have no waterproofing band, and some damaged Durock cement board. I do not see how this is just as good as the manufacturer���s installation instructions. In the contract it specifies what tiles should be heated, and most of those tiles do not get warm. They said it does not matter. They say it will get heated from the radiant heat of the other tiles. During a three hour test, the tiles did not heat up at all. These tiles were in the contract for a reason. These tiles were the entrance to the bathroom, entrance to the toilet area, and partially in front of the toilet. The owners told me that the tub was installed wrong. They said the tub would fail because the bottom of the tub does not touch the ground. They blaimed me because I wanted tile under the lip of the tub. When I talked with the project manager, we discussed putting tile under the lip of the tub as it was originally. We agreed that would look best. When the tile under the lip was installed, they had to use several layers of tile to raise the tub enough so that the water would drain away from the tub, and toward the shower. If this was wrong, then why did they not mention it before, and why did the tile contractor raise the tub even more? There are many other examples I can provide of improper installation. The owners stated that they met minimum standards and do not have to do anything better. I do not feel that this is quality work like they advertise. I do not feel that it is not reasonable that a 3-5 week job should have a lot of work left after more than 4 months. I also do not feel that it is reasonable to let contractors perform work that will later be hidden, and not be allowed to inspect their work. Once it is closed up than the discrepancies will be hidden. If you want a job done to minimum standards, and not industry best practices then sign up with someone who states that all work shall be performed in accordance with the performance criteria as established by the ���Residential Construction Performance Guide���, as published by the National Association of Home builders, Remodeler���s Council. This document provides minimum standards that are low. For example, it allows molding joints to be open the thickness of two American quarters. I believe that this document is written by contractors to limit their liability. If you want quality work, then find someone who uses the standards for quality, such as the ���Tile Council of North America Handbook���. This document is best practices, and protects the consumer.
    - Jack A.
  • A
    Yorktown's Handyman LLC
    Jim was particularly responsive to my plight when I realized the scope of the work was beyond my ability after I attempted it on my own. Josh and Eddie arrived early as requested and completed work the same day. Very professional, cleaning up as they went after each step. Extremely pleased with the quality of workmanship. They even provided a few tips and tricks for drywall patching that every homeowner should know. Very much looking forward to the next project. Thank you!
    - Stephen H.
  • A
    Yorktown's Handyman LLC
    Josh and his assistant did a wonderful job putting our kitchen back together after a water leak. Many repairs were needed and they did it all! They always showed up early each morning to get the job done. Josh is professional, friendly and most importantly does really great work. I felt at ease that the job would be done right. I was very pleased with the services provided and would recommend them to anyone needing small or big jobs done right.
    - Crystal B.
  • A
    Power House Painting
    This company easily got my leaks repaired and then painted the inside of my home. They paid great attention to detail, were very detail oriented, and were definitely worth hiring and I would hire them again in a second.
    - Donna F.
  • A
    S & L Interiors
    Exceptionally well! Shon and his crew started on time and finished on time. He did all we asked (and more...thanks Shon!) I would highly recommend S&L Interiors and would not hesitate to use them again if needed..
    - julie w.
  • A
    Total Home Improvements
    THI was very professional and a pleasure to work with. The Project Manager was always available when needed, very responsive, and personally ensured the quality of all work performed. I did have a slight issue with the initial installation of the new porch railings (THI subcontracted Atlantic Railing for this work). However, THI was very sensitive to my concerns and quickly resolved the issue with Atlantic Railing. The railings were taken down and new railings were fabricated/ installed. Very satisfied. (I attached before and after photos to this review.)
    - Pete P.
  • A
    JT Askew Drywall and Plaster Repairs
    Quality/workmanship is second to none. Will hire again for second project we have. 300sq/ft room finished correctly over three days time. Level of finish work drastically reduced time to prime/seal and paint. Can't recommend strongly enough if you're considering a drywall project.
    - J G.
  • A
    S & L Interiors
    Shon did a great job of communicating and getting the job done quickly.  He even took care of a couple of things that were not on the original plan.  Shon was great to deal with and his crew did a great job!  Would definitely recommend/use again.
    - Jim M.
  • A
    Sage Custom Contracting Inc
    It went very well From the first appointment to the final call, Sage was professional, kind, and did what they said what they would do, in the timeframe they stated.  I would definitely use them again.
    - Kathy V.
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Drywall Contractors in Yorktown

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