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Cleaning reviews in Yorktown

  • A
    S&S Carpet & Upholstery Cleaning Services
    Everything was exceptional start to finish, couldn't have asked for better. Scheduling was a breeze, got an appointment for the day & time window I wanted. We were given all pricing estimates up front from the cleaning cost to possible charges for extras depending on our needs/wants, no hidden fees, didn't try to sell us things we didn't need. They send text message reminders for your appointment, including the day of your appointment when they are on their way and again when they get close to your location. Very professional & friendly...great experience! The carpets look amazing...such a great job! Will definitely use them again & highly recommend them! I hope all the before and after pictures come through.
    - Beth W.
  • D
    Way Cool Appliance Repair LLC
    Day 1 - technician arrived 30 minutes late to the appointment. The technician began chargeable work on the dryer without informing me of the charge. Technician did not complete cleaning of the duct work although charged for the full cleaning service. When asked for quotes on additional work, we were quoted an inflated number and then when we asked about the math, the technician changed the number. Their was a trip charge added to the cost which was not in the original quote for a service call. The service call diagnosis which I assume turns into the trip charge was not rolled into the price to repair the unit. The technician only cleaned the unit and was wrapping up when I needed to ask him to check the electrical was working. I took the technicians word when he said all is well and the cleaning (because that's all he did) fixed the problem. Day 2 - After testing the dryer we still have the same problem. I called the technician and he insisted it was the vent causing the problem but did not want to come out to clean the vent. After hanging up with the technician, he called back later, wanting to make things right, he scheduled a visit to clean the vent. He never showed. Day 3 - I called the main number and spoke to the scheduling person (I am guessing). I explained the situations. She did not apologize for the trouble without me bringing up that their was no apology. She scheduled the technician for the next day at 5:30pm. Day 4 - I received a phone call at 5:10 pm from the scheduling person that the technician is running late but will be their at 6:00 pm. The technician did not arrive until 6:40 pm. He could not work on the vent because we had other plans for that time. We scheduled for the next day at 6:00 pm. Day 5 - Technician never showed. Never called. Day 6 - Called Way Cool Appliance repair and left message. Still no response and it has been five days since the technician was to return. Day 11 - Called and left another message. No response. Technicians name was James
    - Felix V.
  • A
    S&S Carpet & Upholstery Cleaning Services
    He was very punctual and polite. We have hired him several times for carpet cleaning. One of our children dumped a glass of red Kool-Aid down the hallway. The carpet was a mess. Sirlance came the next day, and was able to get it all out of the carpet!
    - Amber T.
  • A
    Ayers Window & Gutter Cleaning
    Jonathan and his assistant did a fantastic job. They arrived right on time and immediately set to work cleaning the windows. They even take time to clean out the trays at the bottom of the windows. They brought a 12' ladder along and were able to set it up inside the house in order to brightly clean my glass skylights, and then they climbed out on the roof to clean up the exteriors of the skylights. We were wowed with their thoroughness and attention to detail, and they were both very personable. We will definitely hire them again, and we have already referred their names to about 5 of our friends who live in the immediate area of Yorktown-Williamsburg. They also have an eminently reasonable pricing scheme, so you don't have to break the bank in order to have your home windows cleaned to perfection.
    - Ellis S.
  • D
    Peerless Carpet Care & Restoration Services
    I have had work done by this company a few times over the years, but will not hire them on any future projects. I am usually an advocate of small family owned businesses, but their business has expanded and scheduling can be tricky. If you need an appointment soon, this is not the business to call. I also feel that customer service has declined both from the employee(s) providing the work and the employees that work in the office. I have researched other providers and found others with great reviews that can offer the same services at lower prices.
    - JULIE K.
  • A
    Freshen Up
    Everything went well. I had actually hired this company following a bad customer service experience with another contractor. Freshen Up did a wonderful job. Great work, great people, great customer service, and a great price. If you need work done, they are the ones to call.
    - JULIE K.
  • F
    Lady J's Custom Cleaning
    Ebony came out, we went over expectations and confirmed we were going to work with her, and bought the cleaning supplies that she requested and then the next we get a text saying she is never coming back. Bad experience.
    - Jennifer L.
  • A
    TnT Cleaning
    Wonderful. I have TNT now cleaning my house for the last 8 years and they have been wonderful. Tina (the owner) is a very hard working woman and trains her crew very well. I think in the eight years I only had 2 cancellations from Tina, due to bad weather! I trust them a 100% in my house. If I need the crew to do something extra, I leave a note......and it's taken care off. Very pleased
    - Phillip S.
  • B
    Estelle's Team Cleaning
    Overall, Estelle's Cleaning was very good and very detailed for portions of the house. Great vacuuming, Great Dusting, AMAZING Window cleaning. However, there was lots of "comet" residue left in the bathrooms and our laminate floors were left looking very streaky; possibly because of improper cleaning chemicals used. Estelle's communication with us was very prompt and very professional. When we contacted her about the comet residue and a few other issues, she immediately apologized and accepted responsibility.
    - Michael H.
  • A
    ECO Carpet Pro
    The carpets came out great!! they are so clean, close to new looking! even spots i could not get out, Perry was able to remove!! He was a great technician, a perfectionist-which worked to my advantage!! will def use them again!
    - Christine C.
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Cleaners in Yorktown

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