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Cleaning reviews in Woodstock

  • F
    HERITAGE CHEM-DRY
    First contact was very good. Owner, Mark, came to house and gave estimate to which we agreed. He took carpets on November 30th, we paid deposit of one-half agreed price. Mark promised carpets would be returned within two weeks (November 14th). We called about November 9th to check status. After several calls, Mark finally returned our call and said that he forgot about our carpets. We asked when we would get our carpets back and Mark said he would call back. That's the last time we talked to him despite leaving several messages at the answering service and on his voice mail and sending an email. Turns out he doesn't have an office (it's an answering service) or a cleaning facility (apparently he uses family garages). So this guy has our $235 deposit and our area rugs valued at about $2200. As of December 17th we have not heard from Mark in 6 days. He has ignored many messages. BEWARE!!!
    - Fred H.
  • A
    Final Touch Cleaning
    I thought they were terrific! They were very professional and on time to our appointment. He moved his schedule to accommodate mine. It was a deep cleaning that took three and a half hours and the crew worked very hard. They were a first class organization. He personally called my a half hour prior to them coming. He also did a personal walk through after to make sure I was satisfied. People should be very confident when hiring this company to clean their house. They are all very easy to please and even did my oven as an extra at no charge.
    - Michael B.
  • B
    Green Lime Cleaning Co


    They arrived (there were two of them) and they explained that there were two of them so they would be working for two hours each. I showed them around the house and explained that they didn't have to clean one of the bedrooms or the basement. The owner told me that they wouldn't be able to do that. All they could do in the two hours were probably a couple of bathrooms and the kitchen, or whatever was most important to me after the bathroom. It seemed weird becuase two people working in two hours time have cleaned the house before, and I know that in two hours time even my wife and I had cleaned the house. So it seemed that righ away she was establishing limits on what could be done. She took a phone call (work related) that she spent twenty minutes on. In the end they cleand two bathrooms, and did an amazing job on the two bathrooms. They've never looked better. They vacuumed one stair case for me (not the two I hoped they would do) and they mopped the wooden floors on the main floor (some of them). The job in the kitchen was not as good as the bathrooms, not particularly thorough, but they were running out of time. I don't want to give them a bad review, but they aren't the hardest working team I've had out here. The work that they do, they do well. I'm not sure how much a deep cleaning would cost. I wouldn't suggest not using this company but would definitely suggest being clear and up front about what all the deal covers ahead of time. Aside from all that, they were very pleasant and good natured.
    - Michael B.
  • A
    Sparkling Clean
    The owner of Sparkling Clean, Barbara Williams, was extremely pleasant and accommodating. I called her when I found out the service I had been using in Shenandoah County had stopped handling residential work. I wanted to use a small business located near our farm and not a big company. I only gave her about a week's notice because it was right before Thanksgiving and I had family coming. She was already booked but offered to come on a Sunday! Not only that, but late mid-afternoon on a Sunday. Our house is pretty much in the sticks, so they had to drive probably 25-30 minutes to get to our place.
    Barbara and her husband worked hard from the moment they arrived until they left about four hours later. They brought their own equipment and supplies. Because they were coming to the house sight unseen, they had no idea how much to charge us this first time so I gave them a ceiling cost and they worked within that limit. Having said that, we were pleased with what was accomplished.
    She later called me to be sure we were happy with their work!
    We will definitely ask them to come back and hope to have a continuing work arrangement with them.
    - Claudia H.
  • A
    Absolute Carpet & Upholstery Cleaning
    We care for multiple rental properties and as you may suspect all tenants are not equal in carpet care. Stan has been faced with many different kinds of stains and so far has been able to bring new life to abused carpet. He explains the process in detail. There is not a chemical smell and the carpet is only damp when the job is complete. Often Stan brings his assistant and they both are equally neat, considerate of your belongings and professional. They want you happy and that is what I am.
    - Tisha R.
  • F
    MaidPro
    When we began to notice items missing: cuff links, two watches, a computerized weather instrument, etc., I called to terminate the service. Maid Pro's manager, Ms.Green was unapologetic and blas . I asked her if I could file a claim for the missing items. After two reminders, she sent a form. With some expenditure of time we secured a police report and filed a carefully prepared claim. MaidPro's response has been totally unsatisfactory, as we had begun to suspect it would be in light of their indifference to our initial report of thefts by their employees. They merely said self-servingly, of course, that they trust their employees as their own family. MaidPro has made no attempt to investigate our claim, (i.e. they never asked what was missing; when it was noticed to have been stolen, etc.) or to compensate us for loss, despite a two year relationship with the company.
    - Sally C.
  • A
    Frank S Eways Fine Rugs & Gallery
    unknown
    - Michelle M.
  • A
    SP's Cleaning Services
    .
    - Michael B.
  • A
    SP's Cleaning Services
    The service was tremendous. The crew was great, worked hard, and very detail oriented.
    - Michael B.
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Cleaners in Woodstock

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