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Home Improvement reviews in Woodlawn

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  • Irrigation ok, grading yard is uneven and he laid sod on top of it. Never returned to correct it. Had to have it redone. Plantings " lady I only dig holes" Hire someone to correct irrigation, grading, beds and plantings.
    - Dan C.
  • The problems included water seepage from poor grading and guttering, mold and mildew caused by leaks from  improper installation of siding and a lack of flashing and caulking. In other words be really aware if you use him. I would recommend that you monitor the work with an outside trained professional before you accept his word. At least employ an engineer to review the work before final approval. Our experience is that once you have signed off you will be on your own.
    - John P.
  • I called First Step and left a message. Connie, the owner's wife, returned my call within a few hours. We set up an inspection on the house which we are considering buying  for the following week. Although their price seemed a little high, I decided to pay it because of the Angie List reviews.  Connie told me that although the appointment was set for 8:30 in the morning, the real estate agent could be 30 minutes or so late because Matt, the owner had work to do outside. A day before the inspection my agent told me she would be about 5 minutes late because she had to drop off her son at summer camp. Although she was trying to talk to the camp counselor about dropping him off early, she knew that due to how close the two locations were that she would be no more than 5 minutes late even if she could not drop him off early. I assumed this would not be a problem based on the previous conversation with Connie. However, to be considerate, I emailed Connie and let her know. I also emailed the termite inspection company who had an appointment at the same time. The termite inspection emailed back and said that the 5 minute delay would be no problem. First Step emailed back and said that they could not guarantee that they would be there if our agent was late even for a minute. I called Connie to try to explain. However, she kept interrupting me and saying that Matt was too busy to wait 5 minutes. He often was up till 1:00 working on the reports and 5 minutes could hurt his schedule. I was more upset at the way Connie was interrupting me and not listening than at what she was saying. I do not believe I got to finish even half of my sentences during our conversation. She finally asked if I still wanted the inspection. I said yes because we were under a time crunch with the closing date on the house.  She said  she would have to talk to her husband to see if they still wanted to do the inspection. To her benefit, she did call back an hour or so later and said that they "elected" not to do our inspection. So now I was without an inspection for the next day. I started calling around to other inspectors and was actually able to find another company that was willing to perform the inspection the next day at the same time and for less money, a savings of $90. I was very happy with the thoroughness and completeness of the other inspection company (They found many things I had not seen.) and feel I was lucky to have been canceled by First Step so I could save the money and still have a great inspection.
    - LISA A.
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    - Dan C.
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    - Patricia M.
  • Workers were on time and worked well throughout the 3 day process. They were professional throughout the process.
    - Matthew G.
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    - Drew H.
  • They arrived ahead of schedule and completed all agreed work in a professional manner.
    - Ronald B.
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    - Ronald B.
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Home Improvement Services in Woodlawn

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