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Blinds And Curtain reviews in Woodford

  • F
    Budget Blinds of Fredericksburg
    When I ordered blinds, Beth did not measure the windows correctly, resulting in the blinds for the entire upper portion of my house, 10 windows, having to be replaced due to the incorrect measurements that she herself did.  I felt that I was a good sport as mistakes do happen, especially since she recently purchased the business from its previous owner, who was absolutely fantastic.  The blinds were removed and a new order placed with the correct measurements.
    During the installation of the new blinds, Beth told me if there were any issues with the blinds and if I need them taken down when I am having the windows replaced, since I did share that I would be replacing the windows in the house, that it can be done and just contact her with the details.  At no time did Beth mention any additional charges/fees for said services.  She further stated that in appreciation of my patience for having been inconvenienced that I would be compensated with some kind of gift, the gift was never received.
    During the week of October 13th I contacted Beth Sharp to inform her that her services would be needed to remove all blinds and the need to schedule a date.  I called on the 13th of October and spoke with Beth to make my request.  Not only was I greeted with a harsh and hostile attitude when I made this request, but she then denied ever making such a statement to me of offering the aforementioned services, accusing me of fabricating the matter.  Beth with an attitude said,? Well I have to charge you because to come out and take blinds down and turn around and put them up, it costs gas, time and I am running a business and have to make money.?
    I did not appreciate her attitude and rude response.  It was totally unnecessary for her to be rude or to get voicerous during our phone conversation.  Had she previously mentioned an additional cost or fee to remove/re-install the blinds it would not have been a problem.  Instead she out rightly accused me of lying about what she originally promised me.
    I will never recommend Budget Blinds of Fredericksburg, Virginia to anyone, not even to replace blinds in a treehouse.
    - capathia r.
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Window Treatment Experts in Woodford

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