Robson, Dr. Cheryl K.

Angie's List since June 2012

B Rated | 5 Reviews

Description

Optometry...

Verified Reviews

A few reviews for this pro…

A

RATED

09/12/2015

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DESCRIPTION OF WORK
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CATEGORY optometrist

A

RATED

06/03/2014

She is nice and efficient.  She is detailed.

DESCRIPTION OF WORK
I used Robson, Dr. Cheryl K., specializing in Eye Care – Optometry.

CATEGORY optometrist

A

RATED

06/20/2013

The entire staff in the office is very friendly and easy to work with. It's very clean and quiet.

DESCRIPTION OF WORK
I had used Dr. Cheryl K. Robson a year ago.

CATEGORY optometrist

F

RATED

11/05/2012

This was a terrible experience. My previous positive visit with Dr. Robson, and that of my daughter, were completely overshadowed by this poor experience with Dr. Reynolds, her associate. The office manager, Johnna, yelled at me through the phone and refuses to let me speak with Dr. Robson regarding this matter. My daughter was given a written prescription for new lenses and on two separate occasi...

DESCRIPTION OF WORK
Examination for my daughter to purchase new contact lenses before returning to college. The doctor was brusque, and in addition to the copayment for the exam, we paid an additional fee for fitting of her new lenses. As they did NOT have the lenses in stock, they requested we make another appointment for her fitting. Since she was returning to school over an hour away, we did not have a large window of available time for this fitting after the lenses were to be received at their office - more than 2 weeks in the future.

CATEGORY optometrist

SERVICE PROVIDER RESPONSE

Our office, per Board of Optometry regulations, cannot release final contact lens prescriptions until the lenses have been properly fitted and re-checked; patients are given 60 days from the date of the initial exam to return for a contact check. This complaint has been dismissed by the Department of Health Professions due to a lack of evidence regarding any kind of violation.
A

RATED

06/15/2012

I have been going to her for twenty years. She is very competent. I would recommend her highly. You have to make an appointment. I can make an appointment but it might be two weeks away.

DESCRIPTION OF WORK
I see Dr. Robinson for eye care. I saw her two weeks ago.

CATEGORY optometrist

Services Offered

Optometry.

Services Not Offered

Ask for details

General Information
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No