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Hardscaping reviews in Winchester

  • A
    First Impression Hardscapes
    Bottom line up front: This is how working with contractors should be! Hands down, this is the absolute best contractor we have ever, ever dealt with!
    Our project was the removal of an existing dilapidated deck to be replaced with a new patio constructed of Nicolock pavers, surrounded by a two-foot high sitting wall. The project required than an existing window from the basement be sealed and stairs constructed to sliding glass doors. The design also called for four exits from the patio, all with steps (either up or down). Because of the location of the sump pump drain, it was necessary to reroute the outflow into a dry well, which they also constructed. Some minor regrading was involved, too.
    The salesman, Mike Walters, was knowledgeable and easy to work with. We had drawn out the shape of the patio we wanted and based on some research, had some specific requirements as to how we wanted the patio constructed. Mike worked with us to make appropriate modifications to the contract to meet our needs. Notably, he also pointed out one thing we wanted that they wouldn't be willing to do because it could cause problems later. It was a minor issue and my wife (who is an engineer) said his reasoning made sense. We appreciated a salesman who was willing to say No and give a good reason instead of just agreeing to everything just to get the sale. The bid he gave was not the lowest we got, but we were much more comfortable with this company than the low bidder.
    We had scheduled the job well in advance and everything began on time. The job took about 2 weeks to complete.��The workmen were extremely competent and hardworking. They cleaned up after themselves well every day (the only complaint we have in this regard is that their truck leaked oil and nothing was done to clean it up). ��
    There were several times when adjustments had to be made to the original plan due to unforeseen circumstances. The owner explained the situation and made recommendations and let us decide how we wanted to proceed. No pressure, just information. Even better: at least twice that I recall, they redid work they'd already done without us having to say anything to them because they knew it wasn't quite right rather than letting it slide and hoping we wouldn't notice (as other contractors have done). The quality of work was first rate. They made sure to slope the patio appropriately to ensure water flows away from the house, which was a serious concern. The only hiccup we had was that they didn't install geotextile, as we'd requested (and included in the contract). When we pointed it out, they were going to remove all the fill and put it down (without argument or making excuses), but we decided that if they'd extend the warranty to from 5 to 10 years, we'd be okay with not having the geotex. They agreed and work proceeded.��
    Throughout the process, the owner, John Morgando, visited the site regularly and made sure we were satisfied with everything. After the project was done, he stopped by and we mentioned wishing the grade outside the patio was a little higher, and he offered to take care of it (no charge). He also said that if there was still any efflorescence on the pavers in a few months��they'd come back and give it another scrub.��
    The end result is simply phenomenal looking (check out the photos)!
    - Wayde M.
  • A
    Quality Concrete & Masonry
    Smooth. Some weather related challenges and course adjustments based on ground conditions. Contractor explained everything and offered suggestions as we got into it. Really good experience. Second generation local business.
    - Anthony R.
  • A
    Elvira Landscaping
    It was a good service. The crew are respectful, courteous and very professional.
    - Loretta F T.
  • A
    R&H Landscape & Stonework, LLC
    Hector and his crew were very nice and professional I will definitely contact them in the near future.
    - Maria S.
  • A
    Spring Hill Landscaping Inc
    unknown
    - Michael H.
  • A
    burke's afforatable painting
    Burke's Affordable Painting have been very responsive and have been doing a lot for us. He's really very nice. He's prompt and reasonable. They recently put in a retaining wall outside for us.
    - Edward J.
  • A
    Walker's Custom Landscape & Patio
    He did what he said.
    - Micah J.
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Patio Pavers in Winchester

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