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Home Security System reviews in Williamsburg

  • A
    Protection By Design, Inc.
    It went amazing. Protection by Design was timely with their sales call and just as fast to get me a reasonable quote. Then they did the work and had 2 amazing technicians come to complete it is a couple days time. I would use them again ANY day! :)
    - Eliza C.
  • A
    Dynamo Electric Inc
    I called Dynamo Electric and the good--and very personable--people there (Darlene, Linda and Dynamo's owner, Paul)--sent Mr. James Duckworth to my home to help me. Mr. Duckworth was so gracious and knowledgeable. He hadn't even ascended the stairs to my third floor, entirely, when he turned his head and said, "There's your problem. It's your Carbon Monoxide Detector. It's out of batteries." New batteries were installed in both my detectors, and if I was embarrassed by my stupidity, I was overjoyed with relief that all was now well--and that God had sent good people to me in my time of need. I can't recommend Dynamo more heartily if I tried. For your electrical needs, do not hesitate to call them. I know I won't. I've even recommended they be put on our "Perferrred Servicemen" list here in New Town. They're that good. Thank you Dynamo Electric and God bless you!!!!!!! Patti Vaticano
    - Patti V.
  • A
    Dynamo Electric Inc
    Adam was our technician. Very professional from start to finish. Punctual too! He did his job without making a mess of any kind. Linda, the office clerk, was also very professional and friendly. This is our second occasion to use Dynamo's services and we will use them again when needed. I have already referred them to our neighbors here.
    - David S.
  • A
    Dynamo Electric Inc
    Jim Duckworth, the technician that came to the home, was superb.  A little late in arriving due to an earlier job that took longer than expected, but that was OK.  Our smoke alarm had been chirping for three days despite us changing the batteries in all the alarms.  Jim arrived, put shoe covers on his feet (Thank You!), and pulled down the offending chirper.  Replaced with a new smoke detector and tested all alarms.  He was prepared to change all six alarms if necessary, but only one needed replacement.
    He gladly accepted the Angie's List coupon I presented, taking 10% off the labor charge.  While he was here he gave us estimates on a couple other jobs we are considering.
    When we need an electrician, we'll call Jim at Dynamo.
    - David S.
  • F
    Protection By Design, Inc.
    I will not be paying $130 for my 11 new windows. I have contacted other alarm companies who are willing to do the job for much less money with additional features such as live view on my phone, adjust lighting etc. I have asked when my contract renews so I may cancel. Additionally, I will be canceling my office contract. I cannot believe this is how they treat a long term customer. Overpriced for a simple task.
    - Elaine O.
  • A
    Protection By Design, Inc.
    After my initial meeting with Bryan Smith, he was very quick to email me back with a completed proposal containing exactly what I wanted. The project was completed in a timely manner and I haven't had any problems in my home since they worked on it. A+ by me!
    - Tanner S.
  • A
    Johns Brothers Security
    First, a salesman came to my home to explain the equipment, the options for equipment and services and the potential places for mounting the sensors. The salesman was on time, knowledgeable, helpful and courteous. The technician who installed the hardware was on time, efficient and thorough. He clearly explained the operation of the system before he left.
    - Kevin N.
  • A
    Frontpoint
    The system can be installed as quickly and easily as advertised.    I had an unusual problem due to the woodwork around several of the doors in our house which took me longer than I had anticipated when mounting the door sensors.  Even with a wider than recommended gap between the magnets and receivers, the sensors worked flawlessly when C.J. and I tested the system out.
    I'd suggest you check out the FrontPoint website to see if such a system might fill your requirements.  If so - be confident in getting and installing one without having to call a professional to do the job.
    - William B.
  • A
    Vector Security - Richmond
    My experience with Vector was great.  I had originally decided to go with another company but based on their poor customer service skills cancelled that install and called Vector.  The salesman came out and did an inspection of my house and spent several hours explaining my options.  I thought he was very knowledgeable.  I scheduled the install for Thursday, Jan 19th.  The installation technician was on time and explained how to use the system.  I was very impressed with Vector.
    - Jennifer L.
  • F
    ADT Security Services
    I called ADT in December to get more information on an ADT security system.  They quoted my $29.99 a month for a wired system that included 3 doors,1 window, and motion detector.  I agreed over the phone to let ADT come and install the system.  They couldn't get to my install until January 16th.  I questioned on why so long to schedule the install and the sales woman said they were packed because of the Christmas holiday.  I then mentioned to her that the 16th is a federal holiday and she said that isn't a problem because they still do installs on that day.  On Thursday, January 12th I received a call from ADT confirming that they were installing on Monday, January 16th at 0800.  On Friday afternoon(13th) at 2 PM I received a call from the local installation manager cancelling my appointment because of the holiday and wanting to reschedule.  I informed him that did not work for me as I had already been waiting a month for the install and taken a day off from work and could not change it.  He said there was nothing he could do and he had to reschedule.  I called ADT corporate and was given the run around until I spoke to a manager and was told that "since I wasn't a real customer yet there was nothing she could do."  I cancelled the install at that time and will never choose a company that does not value my time.  If the company can't keep up with their schedule how can you expect them to monitor your security system.
    - Jennifer L.
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Home Security Companies in Williamsburg

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