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Glass Repair reviews in Williamsburg

  • B
    Very responsive. Showed up on schedule for estimate and replacement. Price was steep - could have bought a whole new window for the cost of the replacement glass. Labor was 60% of the bill, probably because Williamsburg is a ways from Hampton. The only competing bid I could find was about the same price, and were not as professional as Patrick's.
    - Gregg M.
  • A
    The Virginia Bath Company
    The Virginia Bath Company is hands down the best experience I've had with a remodel/home improvement project. Mr. Rich Sowinski is the owner and he came over personally to provide me with an estimate to redo our master shower. Mr. Sowinski is timely, professional and honest. He will see a project through until it is complete and the client is happy. I will not use anyone else for future bathroom updates!
    - Jacqueline W.
  • A
    The Virginia Bath Company
    It was all an extremely positive experience. Rich Sowinski, who did all the costing and did/supervised all the renovations, was professional and reliable. He has a good experienced eye, and we relied on his aesthetic judgement on many issues in the renovation. He gave estimates on the basic demolition and renovation, and then gave us options for all of the new fittings, etc that we wanted, so that we could tailor the fittings to our particular budget. He stayed within those estimates (both re pricing and duration of the work - it all took about 10 days in all), and there were no nasty surprises re additional costs. We changed our minds on a couple of things, and he came in and repriced them for us. He is always very fast responding to emails and calls. The cost estimates were always extremely detailed. We bought most of the materials through vendors and got a decent discount from them in Rich's name. The last thing he and his team did was to clean the house when they left. You'll have to book him a few months in advance probably, as I've no doubt he is in demand, but we would use him again and wait again for him for this kind of renovation. Main thing is that the end-product looks very high quality and professional.
    - Frederick C.
  • A
    The Virginia Bath Company
    Rich and his crew were wonderful to work with.  Rich helped us plan a renovation that fit our budget and timeline and made it possible for us to keep on track with both. We trusted and were helped by his design-sense and regard for high-quality work. He guided us through all the details of the decisions that were ours to make with respect to selecting tile, granite, faucets, sinks, toilets, tub, etc.  He interfaced with the suppliers and sub-contractors, directed us to great sources for high-quality materials, and managed the flow of the whole project.  Cheerful, professional, responsive, and respectful of our needs that required occasional work-arounds with the schedule--Rich turned what we had feared would be a disruptive and stressful project into something that was enjoyable and exciting.    We were delighted by the final results and grateful for the courtesy, skill, and kindness of the whole crew.    More than once we felt Rich went the second-mile to do a good job for us, always in a generous spirit.  This renovation could not have gone better.  Three cheers for Virginia Bath!  They are the best. 

    - Rebecca P.
  • A
    Sowinski Tile & Marble LLC
    Ben and his father were always on time, incredibly efficient, always cleaned up after themselves and did an overall great job.  I wouldn't hesitate to use them again or recommend them to others.
    - Kathleen A.
  • C
    The Virginia Bath Company
    Rich was very polite for the most part and responsive to emails. He provided some good recommendations regarding installations. His estimate was reasonable. The estimated start date was honored. The job took longer than estimated and was prolonged due to waiting for replacement glass for a shower door (the defect had to be pointed out) and waiting for the painter to finish.
    The installation appeared OK but there was a general sloppiness and inconsistency in work (not all identical items were installed similarly) and several minor adjustments to items for good working order had to be pointed out before they were corrected. Multiple paint drips were on left both the walls and vanities, debris was left in the paint, which had to be pointed out before it was corrected. 
    Several items were scratched, broken or stained. A window blind valance clip was broken, he offered to replace it (after it was pointed out) but I know from past experience they no longer make them, so I found a substitute. The master tub and mirror were lightly scratched during paint cleanup necessitating replacement of the mirror and framing which ended up leaving a small amount of indelible dark adhesive on a light colored carpet. The tub was polished but the scratches remained. Minor scratches were made to the shower doorframe, the master showerhead nut and to a new doorknob. When the painter apologized for scratching the mirror and demonstrated the way he had cleaned the mirror, it exactly matched up to the (new) arching scratches in the mirror. At the end of the job I was accused (by email) of pointing out the mirror scratches in order to get an old mirror replaced for free. 
    Cleanup was poor at best. A large amount of construction dust coated everything in the master bedroom (he did offer reluctantly to have it cleaned, I declined as my cleaning crew was there that day anyway). Grout was left on tile, silicone caulk smears left on countertops and sinks, and there were small paint splatters everywhere. I had to ask for solder to be cleaned off of the driveway which was finally completed after two tries. Dark black handprints accumulated on the passageway door, no offer was made to clean the door, and when I asked to have the door painted, I was told the door had been dirty from the beginning and accused (by email) of essentially trying to get something for nothing.
    No replacement bumpers for the vanity cabinet doors were provided.
    Cardboard recycling only occurred at my insistence, and I did most of the breakdown.
    When I asked if a final walkthrough was going to be done, I was told he felt as though it had been going on all along and left.
    The job ended poorly with an inuendo (by email) of my not wanting to pay the final balance when nothing of the sort had been said or implied, and in fact all prior payments had been made in a 100% timely fashion. The contract stated final payment would be due when the painter was done and I didn't think the painter was done. A 7 working day deadline for payment was issued (by email). The job has been paid in full as billed and requested despite my dissatisfaction.
    The bad taste from this job will last for quite a while.
    - Christine L.
  • A
    The Virginia Bath Company
    Earlier this year we engaged the Virginia Bath Company to renovate our Master Bathroom.
    We are more than pleased with the results !  The bathroom redo is superb and the process leading up to its completion was excellent.
    Rich and his crew arrived each morning, always on time, and went about their work quietly and efficiently.  Even the demolition of the existing tile was remarkably quiet.
    No one has protected our floors, walls and furniture better than Rich's company.  Rich even built a tunnel with plastic sheets from the deck through the Master Bedroom to the bathroom - through which they moved all of their materials and tools.
    Rich always responded promptly to emails and telephone calls, often within hours.   He exceeded his contractual obligations numerous times.
    The cost was reasonable and the job done within the time frame he originally agreed to.
    It a privilege to give this recommendation to Rich and the Virginia Bath Company.

    - William B.
  • F
    Mr. Handyman of Williamsburg and The Peninsula
    I submitted a request on 12/4 (via the service request form) to have a shower door frame repaired.  I received a automated reply email shortly thereafter.  It's been 5 days and I still have not heard anything back from the company.  Time to find a different company.  Why do they have an online service request form if no one reads it or follows up on it?
    - Garret F.
  • A
    The Virginia Bath Company
    Rich Sowinski (the owner) led a family crew to include his father and brother. The entire team was enjoyable to work with as they did everything possible to lessen the impact of installation and make the entire process non- disruptive. Care was taken to minimize dust and other work debris. Daily clean up was accomplished. Rich worked with us to select fixtures, glass, and tile always steering us to the best provider and best cost.  He provided valuable guidance and knowledge that made the entire remodeling process work smoothly. Quality work was what was received and we obtained two outstanding showcase bathrooms. I would highly recommend The Virginia Bath Company and if remodeling another bathroom would not hesitate to choose them again.
    - Deborah W.
  • A
    Precision Glass & Mirror
    They are great. They are always very pleasant. They clean up after themselves and they do a beautiful job. I love mirrored walls and I love the deluxe wrap that go around the trim. The price is fair because it is something that last a lifetime. It is beautiful. They were there before me.
    - Catherine C.
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Glass Repair Shops in Williamsburg

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