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Chimney & Fireplace reviews in Williamsburg

  • A
    Rose Brothers Heating and Ac
    They did a great job and super fast! I called in the morning and they were at my house within only a couple of hours. The technician was polite and very knowledgeable and left everything looking better than when he arrived. The fireplace works great and he left me information for a maintenance plan for my heating and A/C units, as well. I would definitely hire them again!
    - Eric W.
  • A
    Potomac Services
    Very pleased. The owner came himself to do the inspection. He proposed a very cost effective repair to the flue rather than a replacement which would have doubled the cost. His team did an excellent job.
    - Charles M.
  • A
    DRC Labor Services
    It's a small company. The gentleman that runs it is very, very nice and extremely knowledgeable. I think he has one guy working for him. They were always very prompt when I had a problem. They gave exceptional service. They would clean my logs. They really took their time. We would definitely use them in the future.
    - Pamela S.
  • A
    Black Goose Chimney
    Black Goose was on time for all 3 appointments. They were very respectful of our property both inside and outside of the house. The inspection was very thorough. I did not need a chimney cleaning but, I was shown and provided pictures of an area just above the firebox and below the flue liner that had not been filled with mortar correctly during initial construction. The inspectors then went up on the roof (2 story) and inspected the chimney and crown. This required bringing a ladder up on the roof for a very thorough inspection. 
    I did choose to have Black Goose repair the chimney crown with a flexible waterproof mortar. While a little expensive, I realized that I wanted someone with substantial experience doing the repair on the top of the chimney which was 30+ feet above the ground. The technician that came out was very experienced and professional taking the time to thoroughly clean the existing surface before applying the new flexible mortar. Again, before and after pictures were taken with a tablet and provided to me.
    While the interior firebox to flue repair was a very small area, it was 4 feet above the damper. I called several masons to see if they could do the repair. After looking at the area only one said he could do it. When he showed up to actually do the work it turned out that he could not. I called Black Goose and the work was done without any problem. The technician was on time, completed the work in approximately 1 hour and cleaned up thoroughly before leaving.
    Needless to say, I am very pleased with my 3 experiences with Black Goose Chimney.  

    - Roger C.
  • A
    Premier Chimney and Roofing
    Matthew communicated with me very well.  He was prompt, efficient, followed through.  His price was fair.  He was organized.   Having worked with contractors personally or commercially for over a decade, I rarely write reviews because I am neither impressed or completely disappointed with the typical contractor.  In this case, he made the extra effort.  I definitely recommend him.  
    - Stewart N.
  • A
    Black Goose Chimney
    I had a great experience with this company and will definitely use them again in the future. Ryan showed up on time and was very polite and professional. He inspected my fireplace and chimney, taking pictures of everything from the flue to the cap. He determined there was no need for a sweep at this time. He showed me some photos of areas to watch as time goes on that could become problems with water saturation and mortar cracking. They now have good quality photos to compare the next time they come out and inspect to ensure to degradation is occurring. He also provided estimates for planning purposes should any work be required down the road, but in no way pressured me into any unnecessary work. I had completely forgot about the Angie's List coupon, but a note was made from when I scheduled the appointment that I intended to use the coupon. I would have paid the $99 if he hadn't reminded me....and obviously they honored the Angie's List coupon! This was a great experience and I will most certainly use Black Goose for all of my service down the road!
    - Robert K.
  • A
    European Stone Concepts, Inc.
    Matt and his team were right on time as scheduled.  They took great care to survey the site again after their previous inspection. They made sure that their feet were clean and protected our floors to prevent damage.  The installation took much less time than expected.  They were professional and left the location cleaner than when they found it. They left but took the time to come back after 15 minutes, because my wife had a question!! Highly recommended.
    - Brian A.
  • A
    Black Goose Chimney
    They were a bit late but put down a mat to wipe their shoes (it was raining out), introduced themselves and got work. I watched and they explained what they were doing and later when they were going to vacuum they warned of the noise. When they left they left a written report of what they had found and what they had done and how the results of the tests had changed.
    - Robert B.
  • C
    Black Goose Chimney
    They arrived promptly and inspected the dryer vent, which runs almost 15 ft from the laundry room to the outside. Initial air flow was 723 fpm. They said they could not clean the vent because their equipment would damage the semi-rigid ductwork and we would have to replace the ductwork because it didn't meet code. They gave an estimate of $379.50 to replace the duct. At my insistence, they used their blower only without the brush, which brought the airflow up to 1111 fpm (optimal is 1500). I called another company (Ace Chimney Sweep) for a second opinion and Ace said the ductwork was fine, and cleaned the vent using brush and blower with no problems.
    - Julie L.
  • F
    Ace Chimney Sweep
    I left a message and Ryan returned my call promptly. He was busy and could not give me an appointment for almost three weeks. On the appointed day it was raining hard and he called to reschedule for the following week. He was an hour late and I had to call the office to make sure he was still coming. Once here, Ryan and his helper were courteous, competent and professional. I had had another company tell me they couldn't clean my vent because their equipment would damage the semi-rigid ductwork, but Brian said it was rigid and he was able to clean it with no problems. He also upgraded the plastic accordion-style hose coming from the dryer for just $28, compared to the $52 quoted by the other company. Ryan and his helper cleaned up everything nicely and put the washer and dryer back in place. I definitely recommend this company.
    - Julie L.
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Chimney And Fireplace Contractors in Williamsburg

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