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Auto Body Repair reviews in Williamsburg

  • D
    Bruce's Super Body Shop
    The repair was okay, however, I believe it was over kill. The scratch was very small. However, they clear coated the entire rear quarter panel. There were some rough spots, most likely caused by dust in the painting booth. The thing that really bothered me. When I went to sell this vehicle, I was told that what was done was reported as a repaint of the entire panel. This vehicle was showroom clean inside and out. After 5 years on 13000 miles. It is a high end vehicle. Because of getting a small scratch fixed ( it could have been done with a simple touch up ) I not only paid over $400.00 dollars, now I find my car is worth less as a result of this over kill. That scratch probably cost me in the area of $1,000.
    - Douglas R.
  • A
    Dr. Vinyl of Hampton and Newport News Inc
    The technician was a little late but it was due to a medical issue with a co-worker. I did most of my communication to get an estimate and schedule an appointment thru email. The responses were quick clear and on point. All communications were pleasant and professional. The repairs were done efficiently and looked excellent. I was very pleased with the quality of the work, the price, and the whole experience. Great Job!
    - Keith P.
  • C
    Bruce's Super Body Shop
    Chose Bruce's to perform the work based on ability to perform the work in a timely fashion, and the newness of the facility. Car had damage which necessitated removing passenger door. The first time I picked up the car that door had no power - so window and power door lock did not work. Nobody from Bruce's noticed this. I had to take car back in. Business did reattach wiring, but took off paneling in such a manner that they left scratches all around the inside panel. Initial paint job also problematic - many areas of paint drops and many areas of lack of paint. Business did fix these areas. I give them a and quot;Cand quot; because of the problem with the door, the lack of care with the interior, and the manager giving me the impression that my concerns were somehow not serious.
    - Mark H.
  • A
    Dr. Vinyl of Hampton and Newport News Inc
    Each of my two cars has had one of the original headlights replaced.  After a time one headlight lens on each vehicle had become faded to the point that I considered paying to have them replaced.  They came directly to my house and were able to return each of the affected headlights to a clear condition.  Now my headlights match.
    - Leonard B.
  • B
    Bruce's Super Body Shop
    Bruce's Super Body Shop was the only shop that gave me a written estimate (3 shops visited). They were also the only shop that wanted to paint the side of the truck from the start. The other two shops wanted to buff the side first to see how much true damage there was. Due to some old damage to the paint, I choose Bruce's to insure the whole side looked new instead of shiny with old damage.
    Bruce's was able to get my vehicle in quickly to coincide with a business trip so that no rental car was needed.
    The paint job looks great and the old damage is no longer there including a small dimple that was not part of the insurance claim. They polished the entire truck to ensure everything was equally shiny. They even fixed a small bit of rust on the bottom lip of the door that I pointed out for a minimal fee of $75.
    What I did not like from the service:
    When they did the estimate, they brought the truck inside under the lights. When I picked the truck up, I inspected it outside under an overhang. I did not notice that there was a distinct line on the hood, I saw that later under the bright lights of a gas station that night. It had been a dark and rainy day. I had to take the truck back the next day for them to buff out the over-spray that caused the line. They had me in and out in a half hour.
    Also, when I picked up the truck, my radio was on. I normally leave it on but I made a conscious effort to shut it off before I dropped off the truck. Just a pet peeve.
    I have also noticed that the courtesy light on the door no longer is working (I haven't investigated further yet to see if it was plugged in when reassembled). I know it worked when it was dropped off at night.
    If I had been paying for the repair out of my pocket instead of being an insurance claim, I probably would have chosen a different shop. But with this being an insurance claim, they did not inflate the bill to cover my $50 deductible. They use 3M paint and products (quality brand products). They also worked with my schedule and did another minor repair while it was in their shop for a minor fee.
    Long story short; Bruce's Super Body Shop seems to be a honest quality shop that was in a rush or their quality assurance failed them before giving me back my truck. Other shops wanted to buff out what they could and repair the rest, while Bruce's jumped ahead to repainting the side, I think that would have been the outcome for the other shops as well as it is a ten year old black truck and the paint has minor fading that would be hard to spot paint any damage.
    - Matt G.
  • A
    Dent Doctor
    He is the local Dent Doctor Franchise person in Yorktown, and he did a good job. It is a mobile unit. He goes around, and he does a lot of work for car dealerships as well. He was very prompt and very courteous. The results were excellent.We would use his services again if needed.
    - Wayne R.
  • A
    Aero Colours Auto Body Yorktown
    Service was better than EXCELLENT, however can't think of a word better than EXCELLENT, but I can say this...Don't take your car anywhere else for auto body work...cause AERO COLOURS will do you right!!!!!!!!!!!
    - Greta L.
  • A
    Dulles Auto Clinic
    We have six cars and they have done a lot of work for us. If I take another car there, I just go, they know me by name, I drop it off, wait, and drive it home. Everyone over there is great, friendly, and honest. If you have something that didn't suit you, they will work with you to make it right.
    - John M.
  • A
    Bruce's Super Body Shop
    Very well--they were efficient, easy to work with, and I am very pleased with what was done.
    - Janice I.
  • A
    Holiday Chevrolet Cadillac
    Very professional and friendly staff. Prices were reasonable. Will use again.
    - Maclane G.
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Auto Body Shops in Williamsburg

Companies below are listed in alphabetical order.

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  • Illusions

    8337 Jefferson Davis highway
    Fredericksburg, Virginia