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Basement & Foundation reviews in West Point

  • F
    We had used for Chick���s General Contracting at our former Richmond home and were very pleased with the quality of results. Therefore, when we purchased our new home we were willing to pay more money for his services given the quality of his work. Issues related to professionalism, deadlines, communication, and materials quickly began to overwhelm Mr. Chick. Serious errors were made in measurements for new trusses that resulted in huge amounts of rework and months of delay. Mr. Chick did not disclose errors and charged us for all of the additional work. When there were concerns about Work quality of subs, he became very defensive and being about $350k into our project, he quit the job via text messages. Less than a year later, completed work that is contractually guaranteed has issues including a leaking new roof and a $35,000 deck with boards that are move significantly when walking on them. Mr. Chick will not return messages and now is attempting to extort additional monies saying that he undercharged up to begin with And will therefore not correct his guaranteed completed work until we remit these extortion monies. This is a terribly sad situation as Mr. Chick has a brilliant mind. Unfortunately, his ethical misconduct and absence of professionalism have ruined his business and his reputation.
    - Christina B.
  • A
    The Drying Co
    Went well. Damage to existing HVAC duct work during demo, and issues with the installed dehumidifier stretched the initial 1 week completion estimate to over three weeks. However there was a long holiday weekend involved. The Drying Company repaired all issues at their expense.
    - Philip L.
  • A
    Bedrock Foundation Systems Inc
    As facilities maintenance coordinator for West Point Hunt Club, I was tasked to solicit bids for the repair of a foundation problem that was causing cracking in the block walls of the house. Bedrock Foundation Systems, Inc. was the first of three contractors that I contacted.
      Jim and Jason met with me on a Saturday and were on time, despite the fact that their company is based in Virginia Beach and our club is in the West Point area. Communication with them has been excellent and prompt.
      Both gentlemen were very cordial and took the time to thoroughly explain the cause of our problem, the method and materials they were going to use and also answered all of the questions I had for them. After meeting with the other two contractors I requested quotes from, they were the only one that took the time and were able to fully explain the conditions and the work necessary to re-stabilize the house. The scope of their work not only included the foundation lift, but also grinding out old mortar joints, tuck-pointing the mortar joints and replacing any  cinder blocks cracked during the course of the job, not so with the others. Bedrock handled all permits, called Miss Utility and also consulted with a Structural Engineer before any work was performed.
      The contract was sent promptly and was written in terms that were concise, easy to understand and explained the work in every detail. There were no "escape" clauses nor any hidden/overage costs at all, just a promise to perform all work as stated in a workman-like and professional manner. Bedrock is a family owned and operated company and it shows, even in the contract they submit.
      The workers came, in force, performed all of the work in half of the estimated time! The job site was clean, no trash or debris left behind. Great job!
      We have noticed some slight cracking in the block work around the area that was lifted and understand this is due to the building "settling in" after the lift.  We notified Bedrock of this and have told them that we will give the building a month or so before calling them back for repairs. They concurred and thanked us for our patience and understanding. I am fully confident they will be as prompt with repairs as they were in every other aspect of the process.
     Bedrock Foundation Systems, Inc was the highest bidder on this project, however, they were the only contractor to propose a turn-key job. No having to deal with a mason, no questions about who is responsible for any repairs or warranty claims, lifetime by the way, just a good "gut" feeling we have chosen the right contractor for our needs! Thanks, Jim, Jason and all employees at Bedrock who took part in the job. A job well done!
      If you are ever in need of this type of work, you owe it yourself to contact this company for a bid. Thanks Angie's List!!
    - Diane N.
  • A
    B-Dry Waterproofing and Foundation Repair
    Once we cleared our 70-year-old house's basement walls and a 5' clear space from every wall (involved renting a storage unit for a month, which meant that we purged and organized all the basement contents), then B-Dry's professional team arrived. They worked quickly, carefully, and neatly and completed the work as promised. Since the job was finished, we've not had any water in the basement. It's a HUGE improvement!
    - Mary H.
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Foundation & Basement Contractors in West Point

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