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Dentistry reviews in Waynesboro

  • B
    Christopher Malone DDS
    Dr. Christopher Malone is doing pretty good. He's pretty young but he seems to do pretty good. He has pretty good staff. I think he has a real positive, real friendly personality. The service has been good but dental work now has gone pretty expensive.
    - B. Marshall G.
  • A
    Richards Miller DDS
    I would definitely recommend them. It was a very up-to-date office. Everything was done very quickly and professionally. He does a really great job. I was very pleased with him. I had a difficult time in getting an appointment. Initially, I had a stuff time but I would say there was a cancellation and they were faithful to get back to me. Initially, when I called for an appointment I think it was about, they quoted me a date 5 months down the road and a little bit longer. The office was perfect.
    - John R.
  • D
    Michael Stout DDS
    My family and I have been dental patients of his for nearly 15 years. Since all but one member of my family has basically had a great dental history (zero cavities or other dental issues), I can say that in regard to routine dentistry (i.e.: check-ups & cleanings), Dr. Stout provides acceptable services.
    *The staff: The receptionist (young lady) isn't the friendliest, but this isn?t of particular concern to me. There appears to be one, actual dental hygienist, and two dental assistants in the practice. The dental assistants (which I would guess have been with Dr Stout for at least 10 yrs) are generally, relatively quiet, almost timid at times, yet professionally polite and averagely skilled.
    *Availability: Perhaps all dentist have these similar work schedules, but either way, they are impractical for most working families. Mon-Thurs 8am to 4pm *My husband put off his dental checkup for 3 yrs waiting for an appt to become available within his scheduled vacation, since it would be nearly impossible to leave his job at quitting time (3:45 pm) in Charlottesville (30 min away, on a clear traffic day) and arrive at Dr. Stout?s office by 4pm. Believe it or not, when he finally did get his appointment after 3 yrs, he was met with a rather rude receptionist boldly stating that he didn?t have an appointment and that Dr. Stout had already left for the day. My husband told her that she had given him this appointment and it was for that day at that time. After a few minutes of disputing her emphatic comments, my husband remembered that he had brought the appointment card with him that she had previously given him. Needless to say, with the appt card she had written staring back at her, she then apologized (which meant nothing since had she not been confronted with the actual proof, she would have gladly allowed my husband to leave there feeling he had mixed up the date). To make matters worse?.my husband, due to their mix-up and after enduring this young lady?s disrespect regarding his appt., still had to reschedule his appt. since Dr. Stout had already left for the day. Their mix-up (which now I even question whether there was a mix-up at all) cost my husband not only lost 2 hrs of his vacation time in order to have this appt., he easily spent $10 in gas to the office; and to add insult to injury, he had to use another 2 hrs of vacation time in order for the rescheduled appt.
    *If you are considering Dr. Stout as one of your dentist choices, be sure to consider whether or not the Mon-Thurs till 4pm office hours, will cause scheduling conflicts for your family. Dr. Stout, I?m guessing, is around his mid-40?s, he always has a clean and neat appearance (I only state this as I recall a childhood dentist that honestly left me nauseous with each visit due to his horrid body odor). As for personality, I?m sad to say, Dr. Stout, in our experience, leaves a lot to be desired. My family and I all agree that Dr. Stouts in my personal opinion, does not convey a sense of sincerity, nor true concern with regards to his patience. Patronizing, is the one term we all feel describes our experience with Dr. Stout. I would say 99% of our visits feel hurried. I have left every appointment feeling as if Dr. Stout would rather be anywhere else but doing what he's doing..  The few times I have relayed a dental concern, I am met with an immediate response that almost never answers my question, even worse, I?m left feeling even more uneasy about a procedure.
    *As stated earlier, if you are seeking a dentist to provide routine dental check-ups and maintenance, Dr Stout can provide adequate, skilled services. Unfortunately, because of my experience with one family member who has consistently required additional dental care beyond that of the typical 6 month cleanings/checkups (mainly fillings or repairs to Dr. Stout?s previous dental work)beyond that of 6 month cleanings/checkups), I can share that we have been disappointed with the majority of  dental services provided by Dr Stout. The dental work has either been very poorly done, or has been done using materials of poor quality. and need constant repair.+***A few years ago, I had picked my eldest daughter up from school and as we were chatting, she actually spit out what appeared to be a bb gun pellet. We quickly realized that it was actually an old filling. I drove straight to Dr Stout?s office hoping they could either fix it or atleast fill it with a temporary filling until she could be seen. This was a Thursday, between 3:15 and 3:30pm (they close at 4pm). There were no other cars in the parking lot but mine and it was obvious there were no patients in the office. The ladies, (the 2 dental assistants and the receptionist) met me us in the waiting area, the one assistant took a look at the fragment of metal in my hand, and at the eraser size hole that went clear into my daughters gum, and proceeded to tell us that it wasn?t bad at all and she would be fine until Dr. Stout could see her on Monday (4 days later!). When I stated that I was really concerned about letting it go for that long since my daughter was already experiencing pain whenever air hit it or her tongue came in contact with it, she responded that if I was concerned that we could purchase a temporary filling kit at CVS. (I was blown away!) I asked if they could please just apply some temporary filling for her just to get us through until Monday, they very politely refused. I was forced to go drive to CVS, pay the $8 for the temporary filling and play dentist  until they were able to fit her in on Monday. Needless to say, my teenage daughter couldn?t attend school the next day (Friday) and spent those 4 days at home, daring only to eat liquids for fear the temporary filling would dislodge.
    *Dr. Stout replaced the filling (actually, was a tooth that had had a root canal and had been continously been filled with filling material instead of a crown). The appt was extremely hurried. In fact, as we walked out of the building we met Dr Stout hurriedly walking to his car. In 15 years we were never given educated or given informative details about what procedures were being done. For all I know, every filling was just a refill. My daughter has always had cuts on her tongue from fillngs that break off, or sharp edges that weren't recognizable at the time of the procedure due to the numbing injections.
    **The final straw: Two days after the procedure to repair the lost filling, my daughter was chewing a piece of Trident and the filling lifted completely out of the hole. I was so angered by this that this time I actually took photos of the filling after if came out. I could not believe the incompetency of this man. I couldn't believe he basically dumped concrete into a space that didn't even have anything to hold its form. There was anything in this space except her actual gum with a deep hole. I know nothing about denistry, but I do know that this dentist does not have my best interest in mind and that providing the best care possible to his patients is not a priority.
    I hope you have found this review helpful and I hope that this will somehow help you to avoid this type of experience. I hope the by providing my detailed experience it will encourage you to share your invaluable experiences as well.
    - Dee H.
  • A
    Richards Miller DDS
    This visit went well. They kept me very comfortable. They did a good job numbing my mouth so that there was very little pain. One tooth broke during the extraction but that is pretty normal. The doctor decided it would be best to refer me to an oral surgeon to complete the extraction of the tooth that broke. I definitely recommend this dentist.
    - Jay M.
  • A
    Crowder, Dr. Curtis R.
    He is considerate and gentile.  He listens and understands your financial situation.  I have a lot of dental problems, and I really like him.  I will definitely continue to see him in the future.
    - Linda R.
  • A
    Roller, Dr. Matthew
    I had been there for a regular cleaning. I watch them over there, I really do, if I can go every month I would. Sometimes if I have a bill I go there and pay it in person and it is just 5 minutes away from my house. I love everybody over there, especially the girls; the receptionist named Donnel and other folks like the one who does the cleaning and works with the dentist, I think they are called dental assistants. I love all of them. In fact they are my girlfriends; we just have a great time. We kid around, and I make them laugh. I give Holly a great hug when I leave, and that's the kind of a relationship over there. Dr. Roller does a great job, but he doesn't usually do the cleaning. There is another girl, fairly new over there and her cleaning is better than him. I never got a cleaning like I have from her. She cleans them really well and she doesn't leave anything. My teeth are clean and white now. I am in awe, she does a great job. She is there on Wednesdays, so I take my appointment on Wednesdays so that she can clean my teeth. Every other time Dr. Roller does my examination. He is good and I like him. I like them all, and they are great. They had a bunch of pictures on the wall so I made him put frames on everything, it looks more professional now. He is a young guy in his late twenties. Six months later, they framed it and they made it a point to take me down the hall way to show everything was framed up. It's a great environment, I love it over there and I go every three months. You are allowed only twice to use your dental insurance, and the one in between I pay for. I go there four times a year. My teeth are really in good a shape, and I am really happy with them. I'll use them forever, as long I am having the money to pay.
    - howard m.
  • B
    Richards Miller DDS
    Each of my visits have been handled in a friendly and professional manner.  On my first visit I had xrays taken and had a "get to meet the doctor visit" which went well.
    My second visit was for a cleaning which the assistant did the "soft" cleaning and then Dr. Rick did the "harder" cleaning under the gums.  At first Dr. Rick thought I could get a crown on the broken tooth but after the cleaning I found out that I had lost too much bone so it needed to be pulled.  I also had a couple of other teeth to be pulled due to infection and loss of bone.
    My third visit, which was 9/15/11, I had two teeth pulled.  These teeth were next to each other and it took no more than 15 mins. for the process.  I get nitrous oxide for every visit and then Dr. Rick numbs the gums with a liquid.   Once I got home, and the numbness wore away I didnt have any pain, only a little soreness.  Any bleeding  stopped within a couple of hours of the teeth being pulled.
    - Diana S.
  • A
    Roller, Dr. John R
    My children have Optima Health Medicaid, which most dentists do not take in this area. My daughter had a cavity and went to get it filled at the free clinic because her dentist didn't except her insurance any longer...and to make it worse, no dentist around here would take her insurance. The free clinic did a horrible job and I will never bring them back there. Through a bunch of calls to other dentists who didn't take my daughter's insurance either, one gave me the number of Roller Dentisty for Waynesboro and Staunton. I chose Staunton and am so happy I found them! They repaired what the free clinic did to her tooth and gave back her confedience to go back to the dentist...they helped settle her fears. And on top of all that...I got her appointment fast, the staff was very friendly, her appointment was fast and they told me all about the exam and filed my insurance with no problem. They are wonderful and they are now her dentists....great family of dentists...great practice...very friendly....all around awesome!
    - Trisha F.
  • A
    Bowman Family Dentistry
    I had been dissatisfied with my current dentist for some time and in my search for a new dentist, I found that Dr. Rebecca Shin, a new dentist with Bowman Family Dentistry, was accepting new patients. My experience with Dr. Shin has been nothing but exceptional, start to finish. I've never had to wait more than 5 minutes for my appointments, her work has been outstanding, they are always accomodating when I've had to come in for emergency visits, and the costs have been more reasonable than many others I contacted. It has been an absolute joy to work with her. She, her assistants, and the staff are always pleasant and attentive, and the coffee service they provide to patients in the waiting room is a very nice touch. I am extremely pleased with my decision to have Dr. Shin provide my dental care.
    - Donna H.
  • D
    Bream, Dr. Alan J.
    Horrible!! He was willing to help me until he found out I was poor!!! He really didn't help me at all. I think he thought I was there to get pain pills. and if I really wanted to do that I would not of went there. He and his staff made me feel inferior like I was some kind of degenerate.
    - kim s.
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Dentists in Waynesboro

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