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Cleaning reviews in Waynesboro

  • A
    Rita Lopez
    Rita has always done a great job for us. My wife and I are so pleased every time she visits. She is friendly, warm, and always does a fantastic job. We would recommend her to anyone who wants a great clean for there house!
    - Tara S.
  • A
    Bright Outlook Window Cleaning Service
    Mr. Edwards, the owner, called the night before with a reminder, arrived exactly on time, was completely prepared and started work immediately.  He was not in a hurry and worked until the job was complete.  He is very methodical, takes very good care of possessions that he may need to move, and is careful not to track in from any outside work.  He cleaned the inside and outside of storm windows on 15 windows, then the inside and outside of the same windows plus 11 more that are newer thermals and do not have storms.  He also cleaned two storm doors, inside and outside, and two entry doors that are half glass with divided light.  When he left, after several hours, the windows were sparkling clean and there was no evidence, other than the clean windows, that he had been in the house.  Mr. Edwards has been cleaning my windows and those at my mother's home for several years.  We have been completely satisfied with his work, as evidenced by our asking him to return each year.  Before he left, I asked if he would do work in Charlottesville, VA and he does.  Although I did not ask, he may also work in Staunton and Harrisonburg, VA
    - ELSIE S.
  • D
    Star Cleaning
    I hate to broadcast a negative experience but I must warn you to not use this cleaning service.  I hired Star Cleaning to perform a spring cleaning of my home in May 2015, which was quoted to be, "Spring Cleaning $325 (Includes detailing work such as hand wiping baseboards, cobwebbing, washing of all floors and stairs, under furniture that we can get to, changing linens, wiping all door facing)".  Although I was initially put off by such a high estimate, the owner put me at ease and assured me the job would be done right (please note that this quote DID NOT include washing the windows, which was an additional $165).  When I returned home, the day of the 'cleaning' my kitchen floors had not been washed, none of the area rugs had been vacuumed, the baseboards and doors had not been wiped, and there were several tables that had not been cleaned or dusted.  The mantle was not dusted, the linens were put onto the bed inside out, bathroom floors were not mopped, and the house in general was still dirty. Let me add to this review that I clean my house thoroughly each week, so other than the biannual cleaning doors, wiping fan blades, and the weekly 'once over' cleaning, there wasn't a boatload of work to be done.  
    I spoke to the owner, sent some representative pictures of the inadequate work, and was told that the service I received was representative of the 'cleaning' that is done for the low cost of $195, which is what is now expected to be paid despite the fact that I had to re-clean my entire house the same evening. 
    I could write more, but you get the point by now.  I am more than disappointed and urge you to do business elsewhere.
    - Sarah C.
  • A
    Rita Lopez
    This is the first time I have used Rita and was worried about the language barrier, but she understands English, just does not speak it.  I had no problem at all communicating with her about what needed to be done, etc.  She arrived on time and worked the entire time she was here.  Dusted all furniture, cleaned three bathrooms and three bedrooms, living room, dining room, kitchen and family room.  She swept my screened in porch and garage.  Ran the vacuum on the carpet and dust mop on hardwood floors.  I was extremely pleased with her.  She is pleasant and I felt no reason not to trust her at all.  I have recommended her to a friend and plan to have her back here on a regular schedule if my regular cleaning lady is unable to return due to an illness.
    - Faye W.
  • A
    Rita Lopez
    She is punctual, thorough, pleasant and responsive when asked to do something a little differently. She does an excellent job and cares about her work. Her son helped her coordinate the first several appointments, although She understands English very well. I found Rita on Angie's List and was a little skeptical at first, since I hadn't used Angie's List before. In addition, my husband and I have been very pleased with Rita's work and have enjoyed getting to know her. She is a lovely person.
    - Mark R.
  • A
    Pro Quality Cleaning
    My husband did not want to walk thru the house in fear of messing something up due to how clean it was, and I agreed.....Their team was very professional with their initial cleaning of our home in every way. We look forward to their return in two weeks. Great recommendation "Angie."

    - Linda E.
  • F
    Overall experiece was not good,
    I was very dissappointed with this business!!
    I have a small cleaning business and I had taken four of my Hoover Portapower vacuums in to be serviced. I recieved a call and the gentleman told me that the hoover portapower was not a good vacuum and he could not repair three of them. The fouth one only needed the cord tightened. I was ill and so I did not go to pick them up right away after they called me.  I recieved a call telling me if I did not pick them up they would be sold.  It had only been about 9 days!  I asked my father-in-law to pick them up for me the next day. When he did, he was given a box of pieces of the three that apparently could not be repaired and the fourth was ok. When my team took the fourth out to use, they found that a little door piece had not been put back into the area where the bag fit in and the bag was sucked into the motor and it is no longer works. I phoned and left a message asking them to call me so I could speak with someone about this but to this date no one has returned my call.
    - Maria B.
  • A
    Pro Quality Cleaning
    I have been very very pleased with the cleanliness of my house and the professionalism of this company. From the initial contact to the bi monthly cleanings, they never fail to do a great job. I have used other companies in the past and Pro Quality is the best by far. My house is spotless and smells so fresh when I return from work. I have a small dog and they are great with tolerating her presence while they clean. I am sure she barks at the vacuum, but they don't seem to mind! They are great to keep me informed when the snow interfered with a cleaning. I would highly recommend this company
    - Susan C.
  • D
    Merry Maids of Weyers Cave
    They initially cleaned well, but each time the quality of cleaning decreased. Last 2 visits they did a terrible job and I called and they returned the first time to fix 7 areas that they missed. The last cleaning was so rushed they missed lots of dust and failed to vacuum dining room. I cancelled my service after this.
    - Susan C.
  • C
    Merry Maids of Weyers Cave
    They were prompt to respond to my request for an estimate and the first few times my house was cleaned, I was very happy. The women who cleaned were nice and through and I had no complaints. They showed up promptly and spent a long time cleaning time cleaning. My house smelled clean and fresh when they were done. Each week after this they showed up later and later from the scheduled time and spent less and less time at the house. I would find little things not done or not very clean, but never said anything. In December, the service got worse. I came home to find my kitchen still with food on the flattop stove, trash not taken out, dust on the bedroom furniture, toilets not clean and the house overall didn't feel clean. I even looked around for my check, thinking they hadn't been there. I called Tammy the next day and complained and she did arrange for a re clean 2 days later. This was done great, but the very next time they came as scheduled, they once again didn't clean well, leaving crumbs on carpets, bathrooms unclean and dust on furniture. They were in and out in 1 hour after arriving 5 hours after the scheduled time. I had guest arriving the next day for christmas holidays and there wasn't time for a re clean. It was a lot of money to have to keep getting them to come back!
    It seems like when I was home convalescing , they did a nice job, but when I returned to work and wasn't there to watch what they did, they did a sloppy job. I feel like it isn't worth the trouble anymore. I wouldn't recommend them to anyone, sorry
    - Susan C.
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Cleaners in Waynesboro

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