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Hvac Repair reviews in Waterford

  • F
    Snell Heating & Air Conditioning
    We called to buy their diagnostic deal and were told that we are out of their service area! We live in Loudoun county and about 10 min west of Leesburg! A gentleman Joseph or Joe told us that we are too close to Maryland!
    - Kym W.
  • A
    B & S Mechanical Service inc.
    We called B & S Mechanical based on a recommendation when we were planning on installing a LPG Generator (which necessitated installing a LPG tank). Bill was very knowledgeable and forthright in our discussions and we felt very competent after talking to him. The installation of the 1000 gal tank, generator and a duel fuel furnace was expertly done and has greatly added to the quality of life in our rural home. We have continued to call on Bill for various other "plumbing" projects, and he has been responsive and the work has been excellent. I would highly recommend B & S Mechanical.
    - LINDA S.
  • D
    M E Flow Inc
    Found unit was covered in ice. First service technician turned off A/C to let it thaw. It was a Friday. He offered to come back at end of his scheduled day to see what was wrong after the ice melted. Company would not schedule him until Monday. They sent someone else out Monday. The technician found a leak in the coil but that was after we insisted he check for a leak. He initially told us it was most likely a leak in the coil, that those parts aren't made anymore and if we could find one it would be too expensive to justify - so he said we would probably need to buy a whole new system. Turned out there was a leak in the coil. We thought we could still find a replacement coil somewhere. He told us we would not be able to find replacement coil -- then told us we would need to buy a whole new HVAC system for thousands of dollars. When we called their service manager, he said we could get the coil part and replace only that. Either the company has a policy of pushing for complete replacement of systems or the service technician gets paid a bonus and was not being professional in terms of ethics. To be fair, this was a second technician, the first person just started the work, tried to return but was denied that ability to take care of the customer on a hot day. It was the second technician who made the self-serving recommendations. It took 4 days longer to get the coil than expected. Instead of installing it as soon as it came in as they promised, they would only schedule it out another 4 days so we have to wait until after another weekend. Total time is 10 days and this is our annual service company. We have done business with them for many years. I guess they don't like replacing parts; they only want to install $10K and over new HVAC systems. Seems the added days we have been made to wait is punishment for "calling" them on unethical practices. Used to be a great company. Time to find a new HVAC company. Too bad because we have used this company for many years. Guess it got too big and too impersonal. Interestingly, we got a quote from another HVAC company - our neighbors use them -- on replacing the entire system. It is significantly lower, by a few thousand dollars. What has happened to what was a great company to work with?
    - Christine D.
  • A
    Preferred Heating & Cooling LLC
    Excellent experience and I would hire them again.   Melissa was extremely polite and returned my calls and provided all the information I needed prior the appointment.  The gentleman that came out, was on time, polite, showed me his ID, put on footies to protect our floors and asked me about our system and the problem that we were having.  He was able to identify and solve the problem fairly quickly.  He vacuumed out hundreds of stink bugs in our system and offered suggestions on how to prevent the problem in the future.  We were fearing an expensive repair and this technician solved the problem for the price of a service call.   This was a very positive experience and plan on using this company for our future servicing needs.
    - Patti A.
  • A
    M E Flow Inc
    Replaced upstairs unit and outside unit. A/C and  heatpump 16 SEER  4 Ton unit American Standard.  the only reason I gave a FAIR price grade was that I had to have the unit installed the next day....guests arriving and staying a week.  I did not have time to price shop.  I was very pleased with installation and the clean up.  The men were very diligent about keeping booties on and not making a mess of the carpet.  It was an attic installation, so there was quite a bit of trekking back and forth on carpet and on mahoghany floors.  No scratches, no dirt etc.  I have also used MEFlow for my routine maintenance on all three units in the house for the past two years.  They also performed work on the water heater and have replaced a furnace (gas) two years ago.  No problems with that installation either.
    - Kathleen R.
  • A
    Mannix Heating & Cooling
    When our 10 year old A/C and heat pump failed yet again, we decided it was time to replace it with a modern unit rather than throw more money at repairs. I interviewed three contractors. Jerry Mannix was the only one who clearly explained what work was actually needed and what was optional. Jerry laid out the different options, and explained what the trade-offs of going with the cheaper vs more expensive option would be, and patiently asnwered all my questions. On the day of the job the crew arrived promptly. The work was done quickly and cleanly, even though the old system had to be removed through a small attic access hatch, and the new system carried up in pieces the same way. Once the installation was complete Jerry verified that everything was working and ensured that we thoroughly understood how to operate the new system. He did not leave until he had verified that the crew had completely cleaned up. I would definitely use Mannix again and recommend them without reservation.
    - Mary Louise R.
  • D
    GRIFFITH ENERGY SERVICES INC
    It didn't.
    - Mary Beth W.
  • A
    Preferred Heating & Cooling LLC
    unknown
    - Laurie R.
  • A
    Climatic Heating & Cooling
    unknown
    - John Y.
  • A
    NEIGHBORHOOD SPECIALISTS INC
    unknown
    - Thomas P.
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HVAC Contractors in Waterford

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