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THE POOL GUYZ, Inc.

Founded 2002 • Angie's List since September 2006

B Rated | 16 Reviews

Description

12 EMPLOYEES....

Other local Pros in your area

A
TURNERS POOL SERVICE

4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. VA LICENSE# 2006153114R.

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Verified Reviews

A few reviews for this pro…

C

RATED

02/04/2017

I would never use THE POOL GUYZ, Inc. again and I would tell everybody I know not to use them. I've had my pool for two and a half years. I got it in 2014. I started with them in May of 2014 and they did not finish the job until September. They were terrible, terrible. I would never recommend them. I'd give them an F if I could but I'd be kind and give them a C. What stood out was the incompetence...

DESCRIPTION OF WORK
THE POOL GUYZ, Inc. put in a fiber glass pool in my backyard.

CATEGORY

A

RATED

08/23/2016

Great service and the pool turned out awesome.

DESCRIPTION OF WORK
New Viking fiberglass pool.

CATEGORY

A

RATED

11/12/2015

Ric Reineke and The Pool Guyz, are exemplary! Simply phenomenal service!  Their workmanship and customer service speak for themselves and are completely based on the needs of their customers! Being this was the first time we ever built a pool (we've always had homes that already had pools), you can imagine how nerve racking it can be. The thought of ripping your front and backs yard apart, ending ...

DESCRIPTION OF WORK
Installed a fiberglass pool, spa and waterfeatures.

CATEGORY pool cleaners

SERVICE PROVIDER RESPONSE

Dear Sir, My name is John Laney, General Manager of The Pool Guyz in Virginia Beach. All of our Florida calls come to the Virginia Beach location. First, I am very sorry about your experience and would like to get more information on who you talked to and what was said. Please understand, we only sell pools and at least for me and my family, I never would tell a customer I was too busy to speak to...
F

RATED

02/06/2015

No ownership of subcontractors or their own responsibility. Started two weeks late. Just didn't show up. No call. The pool Guyz installed a pool in May 2014. The contract said the work would take approximately 30 days. The work took over four months. They claim it is not their fault the patio/paver guys took so long. The sales person informed me, when he sold me the pool, that they had paver guys ...

DESCRIPTION OF WORK
Fiberglass pool and paver patio.

CATEGORY pool cleaners

SERVICE PROVIDER RESPONSE

We are surprised as to the scope of your claim. It appears there were several misunderstandings in your mention of our subcontractors. For your pavers, we contracted a company that we have done significant quantities of business with, and they are very experienced with doing pavers. As for your mention of starting the job 2 weeks late, my paperwork shows the contract was to start the 12th of May a...
B

RATED

10/27/2014

The Pool Guyz were very prompt and professional with the paperwork.  They explained the process well, what was included and what was not.  They hit their dates and timelines on the money.  Two workers with a skid steer started digging the hole one day and less than 30 hours later were filling the pool with water.  The contract allowed for four loads of dirt to be hauled away.  If more loads were r...

DESCRIPTION OF WORK
Installed 19,600 gallon in-ground fiberglass pool from Viking Pools.

CATEGORY

Services Offered

INSTALLATION OF VIKING and Blue Hawaiian FIBERGLASS POOLS. Service of In ground pools and equipment.

Services Not Offered

INSTALL OR SERVICE ABOVE GROUND POOLS.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Financing Available
Senior Discount
.5%
Emergency Service
No
Warranties
Yes