Kramer Tire Co

Angie's List since June 2010

D Rated | 3 Reviews

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Japanese Auto Masters

Japanese Auto Masters was founded in 1982 by Tommy and Cindi Potter in a small building shop close to the Virginia Beach oceanfront. Tommy originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. The only available option for the repair of Japanese automobiles was high-priced dealerships. Our customers wanted alternatives. With this in mind, Tom set about creating the premier independent full-service shop catering to the owners of Japanese and Asian-made vehicles right here in Virginia Beach. In recent years Japanese Auto Masters has evolved to include maintenance and service to Ford, GM & Chrysler vehicles as well. Tom and Cindi are both lifelong residents of Virginia Beach who continue to own and operate the business today. Japanese Auto Masters was built on integrity, trust and quality ~ words that are evident in all we do; from our Service Advisors, Parts Department and Clerical Staff to our highly-skilled ASE Technicians. You will find courteous, helpful people and a warm friendly atmosphere that welcomes you each and every time you visit. Stop by even if it’s just to see our facility and meet our staff. We look forward to serving you soon.

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Verified Reviews

A few reviews for this pro…

F

RATED

10/01/2012

This review is for the Kramer Tire Co located on 1101 N. Main Street, Suffolk, VA. First let me say I started having most of my vehicle service at this location approximately 3 years ago when I purchased a set of tires. At that time, I felt the manger was pretty fair and I was happy with the service I'd received. Since that time, management at this location has seriously declined. I took my truck ...

DESCRIPTION OF WORK
I brought my vehicle in to have the front and rear shocks replaced, wheels rotated and balanced and oil changed.

CATEGORY auto repair

D

RATED

06/16/2012

I brought my car in to have my air conditioning compressor clutch repaired or replaced.  They told me that the AC compressor and evaporator had to be replaced as expected.  I did not expect what happened next.  They told me I had a "special" compressor and it would cost $900.00 to replace. The compressor for my car only costs $230.00.  I was also told it would be 5 and 1/2 hours for labor.  It onl...

DESCRIPTION OF WORK
I brought my car in to have my air conditioning compressor clutch repaired or replaced.

CATEGORY auto repair,car tires

D

RATED

06/16/2012

I went to Kramer Tire located at 1085 NIMMO PKWY, Virginia Beach, VA 23454 because my engine had a very rough idle. I brought the car in and explained the problem about the rough idle and that i thought the car was just going to stall out at red lights.  I was charged about $100.00 for a diagnostic. I thought it was a lot for a diagnostic fee but I agreed to it.  They said the car could be fixed t...

DESCRIPTION OF WORK
My 2000 Pontiac Firebird was brought to Kramer Tire (Now Tread Quarters) located at 1085 NIMMO PKWY, Virginia Beach, VA 23454 because my engine had a very rough idle and I thought it was going to stall at red lights.  I suspected it was a bad catalytic converter.

CATEGORY auto repair,car tires

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