Integrity Car Care & Tires

Founded 2009 • Angie's List since September 2011

B Rated | 6 Reviews

Description

Family owned & operated Integrity Car Care & Tires should be your first choice for quality and dependable automotive services and tire sales. Our warranty is 36 Month/ Unlimited Miles. We accept most major credit cards, ARI, and GE Capital Financing. We offer a Defender's Discount to all Military, Police & Firefighters (active duty or retired with valid ID)....

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Japanese Auto Masters

Japanese Auto Masters was founded in 1982 by Tommy and Cindi Potter in a small building shop close to the Virginia Beach oceanfront. Tommy originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. The only available option for the repair of Japanese automobiles was high-priced dealerships. Our customers wanted alternatives. With this in mind, Tom set about creating the premier independent full-service shop catering to the owners of Japanese and Asian-made vehicles right here in Virginia Beach. In recent years Japanese Auto Masters has evolved to include maintenance and service to Ford, GM & Chrysler vehicles as well. Tom and Cindi are both lifelong residents of Virginia Beach who continue to own and operate the business today. Japanese Auto Masters was built on integrity, trust and quality ~ words that are evident in all we do; from our Service Advisors, Parts Department and Clerical Staff to our highly-skilled ASE Technicians. You will find courteous, helpful people and a warm friendly atmosphere that welcomes you each and every time you visit. Stop by even if it’s just to see our facility and meet our staff. We look forward to serving you soon.

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Verified Reviews

A few reviews for this pro…

D

RATED

08/20/2014

I dropped the car off and was told that they would get to it on Thursday, which was when the parts would be there. Well, Thursday passes and a couple more days go by and no one calls me. I call them up and find out that they never got to it because the parts didn't show up when they were suppose to so they had to reschedule the work. After that time passes I have to call again and find out that th...

DESCRIPTION OF WORK
They replaced a connector in my steering column and a problem with my ignition key switch.

CATEGORY auto repair

B

RATED

04/03/2014

1. On one of my vehicles they were unable to diagnose why it wouldn't start because it was to old?! They didn't have the equipment to diagnose it. It was a carbureted 350 from the 80's. Since they were unable to diagnose the reason it wouldn't start, they helped me get it to a shop that would take a look at it. The reason it wouldn't start was because the ignition coil had burned through the rotor...

DESCRIPTION OF WORK
1. Diagnostics - engine not starting 2. Oil and filter change

CATEGORY auto repair

A

RATED

11/29/2013

I called to get a state inspection and I was told if I could bring it in within 30 minutes they could do the inspection. After arriving, the car was taken in within about 15 minutes of arrival and the mechanic spent a lot of time checking the car over. When the mechanic finished he returned the inspection sheet to the completed bin. but it took some time for someone to process me out. The phones w...

DESCRIPTION OF WORK
State Inspection

CATEGORY auto repair

A

RATED

09/26/2013

Always very polite and never tried to and quot;overselland quot; extra services when I would take my car in. I used them over the last couple of years and found them to be knowledgable and helpful. I woud recommend them to my friends, family and co-workers.

DESCRIPTION OF WORK
State Inspection, Oil Change.

CATEGORY auto repair

A

RATED

05/17/2013

The service gent, Dave, showed up on time, assessed the work to be done and completed same in a short period of time to my complete satisfaction. Based upon estimates from various dealers the work was well within reason and somewhat cheaper than all estimates. I have used these providers at least three times in the past to my complete satisfaction.

DESCRIPTION OF WORK
Removed multiple dents from vehicle without any damage to paint and requiring no additional body work.

CATEGORY auto repair

Services Offered

We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the dealership for all scheduled maintenance of your personal vehicle, or fleet car or truck. We service: Engine-Transmission Repair/Replacement, Check Engine Light, Brakes, Steering & Suspension, Heating & A/C, Belts & Hoses, Electrical Problems, Fuel Systems, State Inspections, Towing and we offer a courtesy one way shuttle within 10miles of the shop.

Services Not Offered

Auto Body Work, Auto Painting, Window Tinting

General Information
Free Estimates
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Payment Options
Visa, MasterCard, American Express, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes