Replaced 8 double hung windows in upstairs rooms. Windows being replaced were wood, original to the house built in 1992 and several had a lower sash that was rotting. Replacement windows are vinyl.
I thoroughly research local window companies and the window manufacturers they used. I invited a few to provide an estimate for the job. I looked at wood, vinyl and fiberglass windows. I settled on a quality vinyl window manufactured by a medium sized company in Pennsylvania and installed by American Builders of Virginia locally. Stephen was the gentleman who provided the estimate. He was pleasant, knowledgeable and did not attempt any form of high pressure sales techniques. This was not the case for some other companies. Roger was the owner and I had several email exchanges with him as well as a phone call or two discussing windows construction materials as I was skeptical about vinyl windows. Once I decided to purchase their windows, they visited once more to double check the measurements. They placed the windows on order and after about 3-4 weeks, they can to install in them. David and his assistant arrived about 8:20 am. They were finished by 2:00 pm. Most of the work was done from the outside, although they did need to work inside to complete the installation and do the finish work. They had to replace parts of almost every window frame, on the sides at the bottom, due to wood rot. After all the windows were set, David was joined by two additional gentlemen who assisted in installing the vinyl clad aluminum wrap and caulking the windows. The windows look great, are well insulated and work smoothly. David and his crew were polite, congenial, efficient and cleaned up the interior and exterior when they were done. You could not tell they were ever there. Additionally, they had no difficulty coordinating with a painting contractor who was there working on a different job, painting the porch and trim on the front of the house, directly under where David was working.
Service Provider Response
We were very proud to get your business because we know you researched the project very thoroughly, looking at several different types of windows and window companies. And now we very much appreciate the great review because you are very knowledgeable about the process. We take our business and our customers very seriously, making sure that the customer gets exactly what they are expecting - and more! We get a great deal of satisfaction from making our customers happy! Thank you for validating our efforts. This review means a lot to us! Thank you!
