American Builders Super Window
Founded 1995 • Angie's List since May 2006
Business Highlights
Family Owned & OperatedLicensing
Hours
Company Contact
3900 Bonney Rd
Virginia Beach, VA 23452
Description
Verified Reviews
92 Total Reviews
RATED
03/05/2020
DESCRIPTION OF WORK
Replacement Windows
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 03/04/2020
RATED
11/23/2019
DESCRIPTION OF WORK
Replace home's fifteen years old windows.
CATEGORY windows
COST $13,800
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 04/10/2019
SERVICE PROVIDER RESPONSE
Thank you for your feedback. We need to do better! 88 of our reviews are "A" ratings. The fact that you gave us a "B" tells me that we need to do better. I apologize if things did not go perfectly, but I assure you that we take our customer's comments and feelings very seriously and we will work to improve the job we do. And please remember that you have a Lifetime Warranty on everything, so do no...RATED
10/29/2019
DESCRIPTION OF WORK
I needed 14 replacement windows
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 05/11/2019
SERVICE PROVIDER RESPONSE
Thank you for the kind words! It makes us feel really good when a customer tells us that we met or exceeded their expectations and standards. Customer satisfaction is our number one goal!RATED
10/29/2019
DESCRIPTION OF WORK
replacement windows
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 10/29/2019
SERVICE PROVIDER RESPONSE
Thank you! We are so glad that you are happy with the job we did for you. Please remember that you have a Lifetime Warranty on everything! So, don't hesitate to call us if you need us.RATED
10/28/2019
DESCRIPTION OF WORK
Replacement windows
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/14/2019
Images
SERVICE PROVIDER RESPONSE
Always great when the city building inspector chooses your company to install windows in their own home. And he just asked us to come back and install some more windows for him. That’s a pretty good referral!RATED
10/27/2019
DESCRIPTION OF WORK
We had nine of our old wooden windows replaced.
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 10/27/2019
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+1 More
SERVICE PROVIDER RESPONSE
Thank you so much! Knowing that our efforts made your project easier is very gratifying. We love working with our customers to improve their homes. It’s always fun to see how things come together. We can’t wait to work with you again. Thank you for the opportunity.RATED
10/27/2019
DESCRIPTION OF WORK
I needed eight downstairs windows replaced
CATEGORY windows
COST $2,800
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 10/09/2018
SERVICE PROVIDER RESPONSE
Thank you so much for the kind words. We pride ourselves on our professionalism and customer service. And we back it up with our 100% Satisfaction Guarantee. Our customers never pay a penny until the job is complete to their satisfaction. No money down! Don’t pay until job is done. And then they get a Lifetime Warranty on everything! Materials and labor.RATED
10/27/2019
DESCRIPTION OF WORK
The home I had just moved into needed new windows.
CATEGORY windows
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
SERVICE PROVIDER RESPONSE
Thank you so much! Since you are a single mom, I am very glad that we could help you with this project. If we could handle this job for you, so you could concentrate on the million or so other things you have on your shoulders, then we feel like we did a good deed. Don't hesitate to contact us if you need anything in the future.RATED
10/26/2019
DESCRIPTION OF WORK
Sell and install new windows in whole house
CATEGORY windows
COST $10,000
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 10/26/2019
RATED
10/26/2019
DESCRIPTION OF WORK
Replaced all our windows
CATEGORY windows
COST $6,200
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 05/06/2019
SERVICE PROVIDER RESPONSE
We are so sorry for any frustrations. It is our responsibility to do better. It takes just as long for the factory to make a replacement glass as it does to make a new window. Usually, 2-3 weeks - plus transportation and scheduling. Perhaps if we had done a better job of communicating that to you, it would have helped avoid some frustrations. We promise to work hard to do better. Thank you for the...Services Offered
sales and installations of vinyl replacement windows
Services Not Offered
Ask for details.