American Builders Super Window

A 92 Reviews

Founded 1995 • Angie's List since May 2006

Angie's List certified badge

Business Highlights

Family Owned & OperatedFamily Owned & Operated

Service Categories

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

3900 Bonney Rd

Virginia Beach, VA 23452

Description

Don't pay us! No money down! Satisfaction guaranteed or your money back! Local family owned business for over 25 years, specializing in high quality vinyl replacement windows. We also offer a 90-day money back guarantee. Our master certified installers have been with us for 15-20 years. We serve the entire Hampton Roads area....

Verified Reviews

92 Total Reviews
Reviews by Rating
A Rated
89
B Rated
3
C Rated
0
D Rated
0
F Rated
0
Read reviews by category
window (89)siding (5)gutter installation (4)home remodeling (2)deck building (2)gutter cleaning (1)
Showing 1-10 of 92 reviews
A

RATED

03/05/2020

This contractor did an amazing job at installing 16 new double hung windows. I was totally impressed with their skill level and efficiency. Only negative thing I have to say involves interior cleanup. Once work was accomplished in the house, they did not adequately clean up the debris as a result of window remove and install. That is something that needs to be stressed!

DESCRIPTION OF WORK
Replacement Windows

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/04/2020

B

RATED

11/23/2019

Very well. Personnel were relatively punctual and worked as a team to remove old windows and install new ones. Personnel were very respectful of furniture and window dressings. They did an acceptable job of cleaning up and putting everything back to normal.

DESCRIPTION OF WORK
Replace home's fifteen years old windows.

CATEGORY windows

COST $13,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/10/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We need to do better! 88 of our reviews are "A" ratings. The fact that you gave us a "B" tells me that we need to do better. I apologize if things did not go perfectly, but I assure you that we take our customer's comments and feelings very seriously and we will work to improve the job we do. And please remember that you have a Lifetime Warranty on everything, so do no...
A

RATED

10/29/2019

The entire process was great. From the initial estimate to enjoying my new windows, everyone from American Builders Super Window was knowledgeable and courteous. They were on time for each meeting and for the install, and did an outstanding job. Everything was installed, sealed and caulked to meet my standards, which is no easy feat. They cleaned up and hauled away the old windows and trash. I wou...

DESCRIPTION OF WORK
I needed 14 replacement windows

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/11/2019

SERVICE PROVIDER RESPONSE

Thank you for the kind words! It makes us feel really good when a customer tells us that we met or exceeded their expectations and standards. Customer satisfaction is our number one goal!
A

RATED

10/29/2019

very fast and very good work ,in and out in one day....

DESCRIPTION OF WORK
replacement windows

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2019

SERVICE PROVIDER RESPONSE

Thank you! We are so glad that you are happy with the job we did for you. Please remember that you have a Lifetime Warranty on everything! So, don't hesitate to call us if you need us.
A

RATED

10/28/2019

It went great! I have seen their work in other projects around town, and it always looks great!

DESCRIPTION OF WORK
Replacement windows

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/14/2019

Images

Photo for American Builders Super Window - 3900 Bonney Rd, Virginia Beach, VA - 38198690

SERVICE PROVIDER RESPONSE

Always great when the city building inspector chooses your company to install windows in their own home. And he just asked us to come back and install some more windows for him. That’s a pretty good referral!
A

RATED

10/27/2019

We wanted to replace some windows as part of our upgrades to our new, old house prior to moving in. By far, the job from start to finish was the most stress free and streamlined process of all the work we had done by various contractors. The professionalism exhibited by all involved and the windows that were installed, made this phase of the work satisfying to the point that we will have them repl...

DESCRIPTION OF WORK
We had nine of our old wooden windows replaced.

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/27/2019

Images

Photo for American Builders Super Window - 3900 Bonney Rd, Virginia Beach, VA - 38197278

+1 More

SERVICE PROVIDER RESPONSE

Thank you so much! Knowing that our efforts made your project easier is very gratifying. We love working with our customers to improve their homes. It’s always fun to see how things come together. We can’t wait to work with you again. Thank you for the opportunity.
A

RATED

10/27/2019

The salesperson was great, He gave me a fair estimate with no pressure. The installation went perfectly and the windows are easy to clean and look amazing. Two of the windows in my dining room were next to each other and were replaced with one picture window which is amazing. The installers were very professional and made no mess at all. I had to replace the upstairs previously and wish I had know...

DESCRIPTION OF WORK
I needed eight downstairs windows replaced

CATEGORY windows

COST $2,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/09/2018

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words. We pride ourselves on our professionalism and customer service. And we back it up with our 100% Satisfaction Guarantee. Our customers never pay a penny until the job is complete to their satisfaction. No money down! Don’t pay until job is done. And then they get a Lifetime Warranty on everything! Materials and labor.
A

RATED

10/27/2019

A friend recommended American Builders Super Window to me. As a newly single mom, I did not have time to research companies myself, so I was grateful for the recommendation. From start to finish, I was highly impressed with the professionalism, responsiveness, and quality of work done by this company. I absolutely love my new windows! They are attractive, functional, and effective at keeping my ho...

DESCRIPTION OF WORK
The home I had just moved into needed new windows.

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

Thank you so much! Since you are a single mom, I am very glad that we could help you with this project. If we could handle this job for you, so you could concentrate on the million or so other things you have on your shoulders, then we feel like we did a good deed. Don't hesitate to contact us if you need anything in the future.
A

RATED

10/26/2019

We were extremely pleased with our purchase and the installation by American Builders Super Window. We were very leery beforehand, because we have never gone through this before. The salesman was professional in every way, as were all the installation team members.

DESCRIPTION OF WORK
Sell and install new windows in whole house

CATEGORY windows

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/26/2019

B

RATED

10/26/2019

The installation went well and crew performed a professional installation. Communication after the job was completed was hard at times and getting a replacement sash after a crack was found took over a month.

DESCRIPTION OF WORK
Replaced all our windows

CATEGORY windows

COST $6,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/06/2019

SERVICE PROVIDER RESPONSE

We are so sorry for any frustrations. It is our responsibility to do better. It takes just as long for the factory to make a replacement glass as it does to make a new window. Usually, 2-3 weeks - plus transportation and scheduling. Perhaps if we had done a better job of communicating that to you, it would have helped avoid some frustrations. We promise to work hard to do better. Thank you for the...

Services Offered

sales and installations of vinyl replacement windows

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover
Emergency Service
No
Warranties
Yes