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Find Top-Rated Vienna Shoe Repair Shops

There are 10 top-rated shoe repair shops in your area and 17 to avoid.

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Let Cobbler Repair Your Damaged Shoes, Leather

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Video: Save Money with Shoe Repair

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Saving Money with a Shoe Repair Service

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gentleman repairing sole of shoe

Shoe Repair Shop reviews in Vienna

  • F
    RED WING & SHOE & LUGGAGE
    He never called me. When I called him on Friday, he told me he was having trouble finding wheels. I reminded him I needed the case for a trip by Thursday. He assured me he'd have it done and he'd call. Later in the week, when I got no call, I drove to the store, 20 minutes each way. His wife was there and said he was at home and, after looking, she said the bag must be there too. So I couldn't take it. I had to drive out again on Saturday after calling to be sure the bag was there. He said it was fixed. He had put on
    two wheels that didn't match the bag's other wheels, one of which wasn't even the right color. He told me he couldn't find the right wheels anywhere, but hadn't called to ask me about using used and incorrect materials.
    I told him I wouldn't pay for the work done as delivered, and he accepted that. (One of the wheels he had attached actually fallen off at the end of trip.) Totally unprofessional work and communication. It cost me a lot of time and frustration. I suggest you delete the outstanding rating in the list which I relied on when I used this business. PS - work ticket was for Sterling Shoeand Leather Repair, not Red Wing Shoeand Luggage. Maybe that's why I couldn't find him on the BBB site. The very worst of a service business.
    - STEPHEN B.
  • A
    ALFA SHOE & LUGGAGE REPAIR
    I have used this business for many years. His work has always been EXCELLENT. He is also an hones businessman; he has told my wife and I when a pair of shoes was not worth being repaired. Over the years I have referred many people to this business including my neighbors and my grown children. When they have taken things to him, they have also come away mpressed with his work.
    - Vincent R.
  • A
    GUARANTEE SHOE REPAIR
    The shop's owner (I can't remember his name) was very professional. The items were ready on the date he said they would be. He also suggested he could repair the zipper on a very good leather purse instead of putting in a new one. He was right, it worked very well.
    I would definitely recommend this company and will use them again. It's rare to find such a good shoe repair in these times and I'm glad I did.
    - Luci M.
  • A
    GUARANTEE SHOE REPAIR
    I was happy to find out that their service is consistently good - my heels came back very professionally repaired. The owner explained that he was adding better quality heels than the shoes had originally been made with, and they are holding up well. I subsequently brought several more pairs of shoes in for stretching, and the results have been great - they're so much more comfortable now.
    - Rebecca C.
  • A
    GUARANTEE SHOE REPAIR
    It is easy to accomplish my objectives when I use Guarantee. If the owner isn't certain he can "fix the problem", he'll ask me for some time to think about a solution. However, he's always found a way to fix my shoes.

    This is THE shoe repair store I frequent. The owner is so helpful and I always get what I pay for -- whether it is badly damaged leather that I am begging to have renewed or soles put on shoes. I give this place my highest recommendation.
    - cheryl b.
  • A
    GUARANTEE SHOE REPAIR
    I was concerned that a pair of shoes from an exclusive store had begun to come apart from the sole after just a few times wearing them. These were expensive shoes (over $350) and they are now like new. I will definitely return to this shoe repair shop.
    - Rebecca H.
  • A
    GUARANTEE SHOE REPAIR
    I needed an unusual color polish for my wif'e's shoes, and the gentleman was most helpful. The real kicker was that I had gotten there without my wallet! He told me to take the can home, make sure my wife liked the color, and then either return it or take him the money. He didn't know me, he didn't even ask my name. It's just his way of doing business. Oh, yes, we'll be back for all our cobbling needs!
    - Tom M.
  • A
    GUARANTEE SHOE REPAIR
    Manuel (the Owner) was very professional and courteous. For certain services (i.e. a stylist, accountant, shoe repair, etc) I am looking for someone who goes above and beyond just 'cutting my hair', 'doing my taxes', or 'shining my shoes'. These are services where you see the same person on a frequent basis and eventually develop a friendship with them. Manuel seems like the type of person that cares about each of his individual customers and will go out of his way to make them happy. My shoes came back in great condition and I look forward to continuing business with him well into the future.
    - Frank H.
  • A
    GUARANTEE SHOE REPAIR
    They did a terrific job. This is an old fashioned shoe repair business. All work is done on premises by an older gentleman who takes his work very seriously (I mean that in a good way). My shoes looked nearly good as new, and my husband's turned out well. Also, he got them done in just a few days so I could have them back before leaving on a trip. They were a little pricey relative to what I've paid before, but they did a great job.
    - Melissa V.
  • B
    GUARANTEE SHOE REPAIR
    work was done on time, good quality.
    - Frank S.
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Shoe Repair Shops in Vienna

Companies below are listed in alphabetical order.

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